Sunbasket Reviews 

3,721
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers had a great experience with this company. Customers frequently praise the fresh ingredients, extensive variety of delicious recipes, and healthy meal options that make daily planning remarkably easy and enjoyable. Reviewers often mention that the overall food quality is excellent, and consumer support is described as extremely helpful and responsive whenever any minor issues arise. However, some customers also noted occasional problems regarding late deliveries, damaged packaging, and unexpected ingredient substitutions instead of organic items. A few people experienced occasional spoiled food items or missing recipe cards, though customer service usually provided quick refunds or helpful assistance.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the food quality and menu variety are... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the food features very clean and fresh... See more

Delivery service

People report ambiguous experiences with delivery service, as many consumers praise the trustworthy weekly... See more

Customer service

Customers consistently note positive experiences with customer service, describing representatives as very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy cooking but don’t want to spend hours in the kitchen. I love fresh ingredients and a variety of different dishes. Sunbasket recipes are easy & flavorful meals to prepare and I’m not left wit... See more

Rated 4 out of 5 stars

I’ve been using Sunbasket for years. I think even longer than my relationship! I love how it takes creates ease out of meal planning and that you can always find healthy options. They have gotten bett... See more

Rated 4 out of 5 stars

Very clean and fresh ingredients and the best meal kit service for healthy eating/dieting. My partner and I have been able to follow a Mediterranean diet and achieve our target weight range through Su... See more

Rated 4 out of 5 stars

We've tried several of the food prep services - Blue Apron, Hello Fresh, and Green Chef My wife and I find Sunbasket to be the healthiest. The food is good quality. The portions are perfect. Taste is... See more


Company details


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4.2

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(3,721)

268 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivery is consistent and timely

Delivery is consistent and timely and menu options are diverse. I like the healthy meal options abs learning about new food. The meals always come with quality ingredients

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Sunbasket Meal Kits

Sunbasket has great, healthy meal options. The delivery service is good and they let you know if there is a change in holiday delivery dates. I have enjoyed preparing their meal kits and like the variety of choices because there is something for everyone and even breakfast and add ons. I've rarely had and issue with my boxes and if I do when I contact them they take care of the problem promptly so customer service is good. The quality of the kits are fresh and time saving.

June 5, 2026
Unprompted review
Rated 4 out of 5 stars

I've been using Sunbasket for over 6…

I've been using Sunbasket for over 6 years. Most weeks it's great the food shows up and all the ingredients are ok. Sometimes on holiday weekends, they notify me after I can't change my order that they will be delivering later in the week. Then I have more meals than I can make. Also, sometimes the proteins have cuts in the packaging and can't be eaten but they are usually good about refunding me those meals. It just is stressful to add an unplanned grocery trip into our already crazy weeks. I also have to pick the meals that take the lower times since I'm not a chef and can never make the estimated times the put on the recipes. Overall sunbasket helps my busy family eat healthy without all the overhead of meal planning.

June 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Food

The food is great and sure comes in handy for RV living when your space is limited for fresh ingredients.
Shipping has had some hiccups for me with my time with Sunbasket - but they are always willing to fix it. Different delivery carriers bring different experiences. The pre prepped food is great as well for limited space because everything is proportioned out. The extras in the Market items are a great feature - but best of all - it’s Organic!

June 5, 2026
Unprompted review
Rated 3 out of 5 stars

Delivery instructions aren’t always…

Delivery instructions aren’t always followed. Quality of produce is uneven. Steak is usually tough. Some sauces are overpowering if used in pre-packaged quantities.

June 5, 2026
Unprompted review
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Reply from Sunbasket

Thank you for taking the time to share your feedback. We're sorry to hear that your experience has been inconsistent with delivery instructions, produce quality, and some meal components.

We appreciate your comments regarding the steak quality and sauce portions, and we've shared your feedback with our team as we continue working to improve the overall experience for our customers.

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Rated 4 out of 5 stars

What's for Dinner?

Sunbasket makes deciding what's for dinner easy. And it helps with portion control, which is so important. It's a win-win!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Simple, healthy and delicious

The recipes are simple, healthy and delicious without adding heavy creams, cheeses etc. I’ve tried a half dozen meal plans over the years and this one is my favorite. They do a great job of providing gluten free options as well.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Sunbasket has been incredible

Sunbasket has been incredible. The choices are top notch. I’ve been eating healthy organic yummy food with this company for almost a year. They are stuck with me😁

June 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Saving money, time, and brain damage with Sunbasket

Sunbasket has made dinnertime so much easier, healthier, and tastier. I used to dread trying to come up with something to make for dinner (I've been doing it for 35 years!), but now I just let them pick what we're going to eat and we're saving money and eating much healthier--plus trying food we've never tried before. I've turned into an evangelist for Sunbasket!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Sunbasket for years…

I've been using Sunbasket for years now. The recipes are really good and very healthy. Occasionally there may be an error in the order or delivery (rarely) but they have always been responsive to correct quickly. Also appreciate the ability to place orders on hold when traveling. Happy customer.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Sunbasket continues to provide one of…

Sunbasket continues to provide one of the best meal services in my opinion. After trying so many, I like that there are great Mediterranean options that are full of flavor. Recipes and menu switch often so for me, who likes variety, it’s perfect.

June 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Overall love Sunbasket

Overall, I've been really pleased with the Sunbasket experience. My partner and I signed up because we wanted more veggies in our diet along with more variety. Sunbasket did not disappoint. We typically get one seafood and two vegetarian dishes. The recipes are easy and usually take 20-40 minutes. We've adopted many of the recipes (like the Japanese pancake) into our regular repertoire. The salmon dishes are often better than I’ve had at high end restaurants! Any issues are quickly and satisfactorily addressed.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been using Sunbasket for over 3…

I’ve been using Sunbasket for over 3 years and really love it. It makes weeknight dinners so easy! The options for meal kits is really diverse and everything we have had has been good, there are some really unique dishes. I also love the option for the ready made meals that I can just microwave at work for lunch. We have only ever had some minor packaging issues on occasion and that has always been very easily resolved with customer service. Overall we are very pleased with Sunbasket and recommend it to others!

June 5, 2026
Unprompted review

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