Sunderban Asian Supermarket Reviews 390

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including groceries, fish, and fresh produce, often highlighting the wide variety of available items. Many consumers appreciate the excellent delivery service, noting its speed, accuracy, and the careful packaging, especially for frozen and perishable goods. However, some customers also noted occasional issues with delivery dates not being met, with products arriving earlier or later than expected. A few people were dissatisfied with the quality of certain items, such as some fish, vegetables, or meat, and there were isolated instances of damaged products or incorrect items being delivered.

What people talk about most

Product

People report positive experiences with product quality and variety. Many customers praise the top-quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the top-quality dried fish, fresh... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quality of service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual, it is a hassle free shopping experience. I am quite regular at their online shopping with Sundarban for years now. They never disappointed us. It is very cordial to talk to the people over t... See more

Rated 5 out of 5 stars

Hi, I selected the delivery date on Saturday because I would be home and it was convinent. But it was delivered early. Please can you make sure to keep the delivery date as mentioned in the orde... See more

Rated 5 out of 5 stars

I received the product in good condition (comparatively) and earlier than the mentioned time. However, the only thing that could be improved is the chat box option; it is not humanized, so it did not... See more

Rated 5 out of 5 stars

Great experience shopping here. The dried fish (especially the Chepa Shutki) is top-quality. The green chilies are fresh and taste exactly like the ones back home. Will definitely be a returning custo... See more

Company replied


Company details

  1. Indian Grocery Store
  2. Asian Grocery Store
  3. Indian Takeaway

Written by the company

We are an Indian-Bangladeshi grocery store in Den Haag, the Netherlands. Established in the year 2003, and are proud to be one of the favorite Indian sub-continental store in The Netherlands and across the borders. Sunderban is the only grocery shop in mainland Europe who also sells all fresh and frozen products online through the webshop and deliver straight to your doorstep on the same day in the Hague and sarrounding areas or next day in the rest of Netherlands and Belgium. We are the largest seller of Indian and Bangladeshi fish like Hilsa (ilish) fish, Rohu, katla, Pabda, King fish, Black tiger shrimps, Lobster from Bangladesh and many more varieties of fresh water fishes. Fresh goat meat is one of our popular product. Sunderban is the most trusted place for all typical Bengali products such as Gobindobhog rice in Holland for the last two decades. Our homemade fresh food such as different types of Mutton, Chicken and vegetables Biryani, Specially Hyderabadi Biryani. Indian and Bangladeshi fish, chicken and mutton Curry. Freshly made Sweets as Laddoo, Gulab jamon and Rasmali also widely popular among our customers. Visit our store or order online today and feel the convenience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

390 reviews

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Rated 5 out of 5 stars

Bought many times from Sunderban

Bought many times from Sunderban. Only once was my order late and even on that occasion they communicated well with me. I can only recommend them! They have some great delicious products, and honestly using them makes me feel like I am back home (I am an expat). LOVE them! They have great products and excellent service

August 3, 2024
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Rated 1 out of 5 stars

Delivery issue

The products went to Postnl on 15th July as per email confirmation and hasn't been delivered yet on 16th July 10PM. Whole day the status showed that it will be delivered on 16th July but it never arrived. It contains frozen items which I am sure would go bad by the time this package will arrive, if it does.

July 16, 2024
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