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See what reviewers are saying

Rated 1 out of 5 stars

Ordered a picnic blanket. Nothing received and no response despite reaching out across multiple channels. Very disappointed and no sign of how to get my payment back

Rated 5 out of 5 stars

Received my new hiking bag within 2 days of ordering, so impressed with the product & ease of receiving. Absolutely love the colours & the bag is also so functional & light weight. Lots of storage poc... See more

Company replied

Rated 1 out of 5 stars

No update on shipping despite several attempts to get any response. No way to contact anyone in the company. Be wary. Edit: items did eventually show up but don't expect delivery updates, a respons... See more

Rated 5 out of 5 stars

ABSOLUTELY AMAZING PRODUCTS AND AMAZING SERVICE. CANNOT RECOMMEND THEM ENOUGH. Nothing was too much for them and they are a brilliant team. Will not be buying my backpack from anywhere else ever aga... See more

Company details

  1. Bags and Luggage Store

Information provided by various external sources

Sustainable Backpacks for Travel. Made with recycled plastic and designed to fit female curves comfortably.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

132 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Light weight and easy to adjust the straps

I bought the smaller backpack as I want it to travel long haul as my hand luggage, no more dragging cases up and down escalators. Tried it on and it is so light, love the adjustable straps, normally I have to get someone else to adjust these for me, cant wait to use it on my next trip to Australia.

December 29, 2020
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Reply from SunDrift Store

Delighted to hear you're happy with your 25L Pack, Sandra! :)

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Rated 5 out of 5 stars

I saw your product advertised online…

I saw your product advertised online and endorsed by the Happy Pear brothers. I loved the look of the towels- colourful and cool and most importantly the sustainable ethos of the company was a good fit for the presents I was looking for a 21st birthday present for my twin nieces.
The ordering was simple and the order arrived promptly and well packaged.

I was happy with the look of the product, but since I didn't use the towels myself I don't know how absorbent they are.

I guess the only thing I would comment on, is the price. The towels ARE on the expensive side. I understand that a start up company has costs to cover and I want to support Irish companies. I wouldn't have bought them at this price if the company was a long established brand. I do hope the product proves very durable and long lasting for the price I paid.

December 28, 2020
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Reply from SunDrift Store

Hi Eithne, thanks so much for taking the time to leave us a review. We're delighted to hear you're happy with our service.
Yes you are right - as a small business we do not yet have the benefit of large bulk manufacturing / economies of scale to allow for lower price points. We use the highest quality regenerated and certified materials we can find, and we only partner with ethical manufacturers that pay their workers a fair wage. Therefore the price point may be a little higher than alternatives. That said, it is something we are constantly looking at and trying to improve on.
We have no doubt your twin nieces will be please with the quality and durability of the towels :)

Rated 3 out of 5 stars

Items are good but expensive compared to other stores.

Items arrived but sent back as similar items found for much cheaper price.

Store was brilliant in replying when asked about returning items.

Just waiting on refund.

December 23, 2020
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Reply from SunDrift Store

Hi Laurence,

Thanks for taking the time to leave a review. Would you believe this is the very first time we have ever received a review that is not 5 stars?

The reason our prices are not always the cheapest to be found is because we use an ethical and transparent supply chain. We only work with manufacturing partners that pay their workers a fair wage and that use certified materials that support the circular economy. That said, we completely understand that our price points don't suit everybody.

We have not yet received your items back, as you are probably aware there are major delays to supply chain around the world right now. And with Christmas in the mix, it might be further delayed. I will continue to keep an eye out for it to arrive and of course process the refund as soon as we check the goods.

Have a lovely Christmas,
Fiona - SunDrift Founder

Rated 5 out of 5 stars

Great company, great products!

Order was easy to complete and arrived very quickly. The bag looks even better in person. Very happy with the purchase and looking forward to gifting it to my girlfriend for our travels. Sundrift also have great customer service and are really genuine and sincere so happy I shopped with them.

December 7, 2020
Unprompted review
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Reply from SunDrift Store

David, thanks so much for taking the time to leave a review and we're delighted to hear you're happy with everything :)

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Rated 5 out of 5 stars

Amazing towel from Sundrift.

Amazing towel from Sundrift.
Bought for my boyfriend as he loves going for winter swims. He always likes to keep a towel in the car. The neat little bag that it comes in is perfect for this and the towel dries so quickly! Brilliant product 👌

December 1, 2020
Unprompted review
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Reply from SunDrift Store

Thanks so much for taking the time to leave a review, Aisling. Delighted to hear you're happy with your towel :)

Rated 5 out of 5 stars

Towel

This is the most wonderful towel I have ever purchased

November 20, 2020
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Reply from SunDrift Store

Delighted to hear that, Anne! Thanks for letting us know :)

Rated 5 out of 5 stars

Great quality and lovely company

Great quality
Worth 3 towels when it comes to drying time
So easy to fold
Much better than a dry robe

November 20, 2020
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Reply from SunDrift Store

Ah great to hear, Karl! Thanks so much for your review!

Rated 5 out of 5 stars

Sundrift Flask

I use your flask regularly and I find it's by far the best one I've ever purchased , it holds my coffee hot for hours , it's easy drink from and it's easy clean

November 11, 2020
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Reply from SunDrift Store

Super to hear Aine, thanks so much for letting us know :)

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Rated 5 out of 5 stars

Excellent products

Excellent products, efficient & speedy delivery! Totally recommend

September 10, 2020
Unprompted review
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Reply from SunDrift Store

Thanks for your lovely review, Dan!

Rated 5 out of 5 stars

The staff were very helpful in…

The staff were very helpful in fulfilling my order request. They did an amazing job following up until the delivery was "complete".

Thank you again!

Stay safe!

September 9, 2020
Unprompted review
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Reply from SunDrift Store

No worries Therese, and glad to hear you are happy with your order :)

Rated 5 out of 5 stars

Really good to deal with and my stuff…

Really good to deal with and my stuff just arrived and it's really nice and high quality, looking forward to trying it out!

September 9, 2020
Unprompted review
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Reply from SunDrift Store

Thanks for taking the time to let us know, Alan!

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Rated 5 out of 5 stars

Amazing Company

I ordered a yellow sundrift tote bag on Friday the 4th of September and it arrived this morning- Tuesday the 8th of September. I couldn't believe how quickly this product was delivered. The bag is lovely and the material is of a really good quality. You can tell that the material is really durable. I will definitely be buying from sundrift again!!!

September 8, 2020
Unprompted review
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Reply from SunDrift Store

Really glad to hear you were happy with your delivery, Emily! So glad to hear you are going to shop with us again :)

Rated 5 out of 5 stars

I bought the bamboo cutlery set for…

I bought the bamboo cutlery set for using when out and about/ work. It is great quality and the carry pouch is really nice.
Service from Sundrift was quick and efficient. Order away, you won't go wrong.

September 7, 2020
Unprompted review
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Reply from SunDrift Store

Thanks for your order and for taking the time to leave a review, Sharron!

Rated 5 out of 5 stars

Really speedy service

Really speedy service and items were just as described. Looking forward to using them on my adventures!

August 20, 2020
Unprompted review
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Reply from SunDrift Store

Glad to hear that Elizabeth, let us know how you get on during your adventures :)

Rated 5 out of 5 stars

The backpack is just amazing

The backpack is just amazing, the way it opens both from the top and the back of it makes it so easy to find the thing I need in an instant, instead of rummaging through my stuff for ages like I do in all other backpacks I've ever tried out. It arrived on time, and it's also the cutest thing I own!

August 16, 2020
Unprompted review
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Reply from SunDrift Store

So glad you're loving your backpack, and thanks so much for taking the time to leave a review :)

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Rated 5 out of 5 stars

Love the bright colours

I ordered a bumbag, the colours are gorge and feels really sturdy to carry all my things. I cycle every so it’ll be so handy for something easy to throw my phone/keys etc into!

August 12, 2020
Unprompted review
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Reply from SunDrift Store

Delighted to hear your bumbag is coming in handy, Lauren! Thanks so much for shopping with SunDrift 💛

Rated 5 out of 5 stars

Brilliant company

Brilliant company, quick communication and was shipped very quickly. The bag is excellent quality and very comfortable to carry.

August 7, 2020
Unprompted review
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Reply from SunDrift Store

Bea, thanks so much for leaving a review and we're thrilled to hear your backpack is perfect for you :)

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