While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a picnic blanket. Nothing received and no response despite reaching out across multiple channels. Very disappointed and no sign of how to get my payment back

Rated 5 out of 5 stars

Received my new hiking bag within 2 days of ordering, so impressed with the product & ease of receiving. Absolutely love the colours & the bag is also so functional & light weight. Lots of storage poc... See more

Company replied

Rated 1 out of 5 stars

No update on shipping despite several attempts to get any response. No way to contact anyone in the company. Be wary. Edit: items did eventually show up but don't expect delivery updates, a respons... See more

Rated 5 out of 5 stars

ABSOLUTELY AMAZING PRODUCTS AND AMAZING SERVICE. CANNOT RECOMMEND THEM ENOUGH. Nothing was too much for them and they are a brilliant team. Will not be buying my backpack from anywhere else ever aga... See more

Company details

  1. Bags and Luggage Store

Information provided by various external sources

Sustainable Backpacks for Travel. Made with recycled plastic and designed to fit female curves comfortably.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Love my towel and flask

Love my towel and flask, great products and quick delivery!!

July 22, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Great to hear and thanks for letting us know :)

Rated 5 out of 5 stars

These products are incredible!

These products are incredible!! Such high quality and also beautiful to look at. So important to try and be a more conscious consumer and Sundrift make it so easy!
Customer service is also fab and the delivery was next day which I did not expect! Delighted to be supporting a small Irish business :)

July 17, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Thanks so much, Denise. Great to hear you are becoming a more conscious consumer - well done you. Thanks again for your support 💛

Rated 5 out of 5 stars

Amazing quality

Got the backpack as a birthday present. And then purchased the flask, towel and masks. Such good quality. Delighted with the bright colours.

July 17, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Wow, you are a true SunDrifter! Thanks so much for your support Mary jo!

Advertisement
Rated 5 out of 5 stars

Backpack

Very Nice website with great quality products. Absolute great backpack that just fits. Everything can be adjusted to make it fit comfortable. Enough places to put everything you want to bring on your adventures

July 9, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Super to hear you love your backpack! Thanks for letting us know :)

Rated 5 out of 5 stars

Delighted with our new towels

Delighted with our new towels, really great quality and love the designs - can't wait to test them out on our staycation next week :)

July 8, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Thanks Ciara, hope you enjoyed using them on your staycation :)

Rated 5 out of 5 stars

Amazing products that not only look…

Amazing products that not only look good but are made from sustainably sourced materials. Love the pattern and colours of my towel and face masks. I am a returning customer which says it all!

July 6, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Great to see you return to SunDrift, Roisin! Thanks so much 💛💛💛

Advertisement
Rated 5 out of 5 stars

Products that honestly make me smile..

I've been wanting to order stuff from Sundrift for ages but was waiting to get paid. So I was delighted to put my order through recently. I am absolutely loving the face masks (many people comment on how nice they are). They are very bright and cheerful, which I adore. These are the most comfortable and my favourite masks out of all of the ones I have (even better than the ones I made personally for myself!!). I'm also using my water bottle daily. It's very lightweight, which is brilliant! No strange tastes or anything from it! Keeps my water cold during warm days at work. I am excited to hopefully use my towel as I'm headed to the beach in the next few days, but it really looks gorgeous and is a nice size- It actually covers my body! It really lifts my spirts, I've had only plain towels until this point! The cutlery kit has also been put to good use for lunch at work. I'm extremely happy. I will hopefully get a backpack soon, when I have saved up and when I'm going adventuring!

July 6, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Laura, thank you so much for ordering all those SunDrift goodies and for also taking the time to leave such a thorough review. It is very much appreciated! Thank you!

Rated 5 out of 5 stars

Amazing service

Amazing service. Fast delivery to the UK. Great products, love the vibrant colours of the towel and tote bag. Towel is great size and the zip side pocket in the tote is SUPER handy

July 6, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Delighted to hear that, Julie! Thank you!

Rated 5 out of 5 stars

Love the backpack

Love the backpack. Just Love it. Mostly the ergonomics and of course the look.

Costumerservice Is top.

July 6, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

So glad to hear that :)

Advertisement
Rated 5 out of 5 stars

A great product with great ethics…

A great product with great ethics behind it. I am loving my backpack so far, although I haven't used it properly just around the house. It opens up like a suitcase rather than a backpack which means you can access things at the bottom easily. Love it and it helps the environment

July 2, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Thanks Abbey, really appreciate you taking the time to leave a review :)

Rated 5 out of 5 stars

Such beautiful stylish products, great quality

Such beautiful stylish products of amazing quality. I have almost the whole range now and everything I have bought I have loved. The backpack is so durable and comfortable, the water bottle and thermos are AWESOME (water bottle keeps my water so cold!) and the towel is class, so stylish and lightweight. Love your work - keep it going!!

June 27, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Thanks so much for your thorough review, Angela! It is very much appreciated and we're thrilled to hear you love all your SunDrift products :)

Advertisement
Rated 5 out of 5 stars

Arrived quickly and such good quality

Arrived quickly and such good quality! Can’t wait to use it!! Perfect size and so comfy on my back too .

June 24, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Delighted to hear your order arrived quickly, and that your backpack is comfortable :) Thanks for your review, Bea 💛

Rated 5 out of 5 stars

Amazing towels

Amazing towels, love the bright colours and a fantastic service. Delivery was very quick, I am Looking forward to shopping again soon :)

June 24, 2020
Unprompted review
SunDrift Store logo

Reply from SunDrift Store

Thanks so much for your review, Jill. Delighted to hear you love your new towels 💛

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look