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Company details

  1. Solar Energy Equipment Supplier
  2. Solar Energy Company
  3. Solar Energy Contractor

Written by the company

Unser SunEnergyXT - Customer Support steht Euch bei Fragen und Problemen zu Euren Balkonkraftwerken oder Euren Speicherlösungen stets zur Verfügung. SunEnergyXT ist ein internationales Team von Maschinenbauingenieuren, Softwarespezialisten und Experten für modernste Technologien und Solarenergie. Wir sind bestrebt, die neuesten, steckerfertigen Lösungen im Bereich der Solarenergie und der nachhaltigen Energie mit der besten Produktqualität anzubieten, die von jedermann auf einfache Art und Weise genutzt werden können.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

It's a great software.. but..

It's a great software. However, it is a pity that still there is no API for it. Just to read the data for further analysis. Despite the announcement since over one year there is no development. A weak point which brings other providers in front!

December 23, 2025
Unprompted review
SunEnergyXT logo

Reply from SunEnergyXT

Dear Wolfgang

We heard you and we delivered the API earlier this year. We are sorry for the delay, but we hope you can now enjoy the local control. We will of course continue to develop further integrations and we will always listen to our users.

In case you were to consider granting us the 5th star, we would be grateful!

Many thanks,
Your SunEnergyXT Team

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Rated 5 out of 5 stars

The system works perfectly

The system works perfectly. It does what it's supposed to.

October 27, 2025
Unprompted review
SunEnergyXT logo

Reply from SunEnergyXT

Dear Torsten
Many thanks for your top review! We are delighted that you seem to be happy with our product and we are wishing a sunny autumn!

Rated 5 out of 5 stars

Nice hardware and app

Excellent hardware quality. Easy installation and setup with the app. Works perfectly with Deye, Shelly, and HomeAssistant. Support is very responsive and answers my questions quickly.
Informative FB-group.

October 26, 2025
Unprompted review
SunEnergyXT logo

Reply from SunEnergyXT

Thank you for your kind words and excellent score! We are delighted that you enjoy using our system and that it seems to fulfil your expectations. We will also pass your praise on to our support!

We're wishing you a golden autumn with plenty of sunshine before the winter months!

Rated 5 out of 5 stars

Continuous software improvement

Continuous software improvement. High-quality workmanship.
Perfect for DIY enthusiasts. I'm already looking forward to the upcoming Homeassistant API ;)

July 7, 2025
Unprompted review
SunEnergyXT logo

Reply from SunEnergyXT

Dear Ben
Many thanks for your kind review! We are as excited as you are for the upcoming Home Assistant integration and we believe that it will make our system even easier to use for our customers.
Best of luck for any of your DIY endeavours and we're wishing you a golden autumn!

Rated 4 out of 5 stars

good communication

good communication, good hard- and software but missing an API

October 27, 2025
Unprompted review
SunEnergyXT logo

Reply from SunEnergyXT

Dear H.D.
Many thanks for your kind review and we are glad you're happy with our product's hard- and software!

We're still working on providing an API and once we release it, we would be happy were you to revisit your review and consider the full 5*.

Best regards!

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Rated 3 out of 5 stars

Great app, but minor flaws

1. wifi Connection very unstable. The system goes offline at very inconvenient moments (…when dynamic energy cost is high)
2. the shelly smart meter transmits almost in real time, but the inverter reacts only in 30s-intervals acc. To the app. I waste approximately 10% ob Battery capacity to the grid due to the slow reaction. Please make the reaction time a customizable value

October 27, 2025
Unprompted review
SunEnergyXT logo

Reply from SunEnergyXT

Dear RoC
Many thanks for your review and your feedback! LEt us address your comments:

1) A stable internet connection is indeed mandatory for running our system via the cloud. The Wi-Fi module of our batteries usually does not drop its signal, so we suspect that it might be your router. If you encounter this issue repeatedly, please contact our support via support@sunlitsolar.de and they will be happy to help.

2) When you use the cloud to control our system, it favours a slower reaction time to protect the components from continuous minor adjustments in the output power. Especially the mechanical components in the micro inverters might be affected over time. We also ran internal calculations based on the data of our users that showed the actual "energy wastage" over the course of multiple years is minimal in comparison to the necessity to replace a micro inverter after a few years due to constant strain.

We do appreciate that some of our users still prefer a faster and more responsive system regardless of the downsides, and thus we offer the option to control it locally via DTU and soon via a full Home Assistant integration. In both cases, our system adjusts within seconds. If any of those options sound interesting to you and you require additional information, please feel free to reach out to our support.

Many thanks and we hope you continue to enjoy using our system!

Rated 5 out of 5 stars

I am extremely satisfied with this…

I am extremely satisfied with this BK215 and EV3600.
The setup was straightforward and incredibly easy. It took no time at all to get it installed and running.
The delivery times were fast, which was a pleasant surprise.
Furthermore, whenever I had a question, the Customer Support team responded quickly and was very helpful.
Highly recommend this product to anyone looking for an efficient and easy-to-use home energy solution!

October 22, 2025
Unprompted review
SunEnergyXT logo

Reply from SunEnergyXT

Dear Jeyakumar
Thank you for your kind review and we are delighted that you are happy with our product.

Our support team will be glad to hear that you found their help efficient!

We wish you many sunny hours with your solar battery storage system and many thanks again for your trust!

Rated 5 out of 5 stars

BK215 and B215 (2.4 kWp)

The system is easy to set up ! Support team is very effective !

October 25, 2025
Unprompted review
SunEnergyXT logo

Reply from SunEnergyXT

Dear Patrick
Many thanks for taking the time to review our product and we are truly happy that you find it easy to install. We will pass on your praise to our support team who work hard to ensure the highest customer satisfaction possible... May the sun shine on your solar panels for an extra hour each day ;-)

Rated 5 out of 5 stars

Truly well engineered hardware and high quality!

Truly well engineered, high-quality components with professional features. The support in Germany is exceptional and competent!

October 1, 2025
Unprompted review
SunEnergyXT logo

Reply from SunEnergyXT

Dear Jörg
We are delighted to hear you appreciate our engineering and the quality of our products. We will let our developers and engineers know! Our support is always happy to help and we are glad to have you as our customer.

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