I am struggling to maintain alliance with sunlife. I struggle to deal with mortality at the best of times. I had two important deaths this year. My father first then my eldest sister. My bipolar was c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your e-mail was so polite that I made a quick decision, because I sympathise with people if I don't add more which means things more expensive in the future for them than now! I hope they will be al... See more
Very polite person on the phone, was not pushy or trying to talk me round. Very knowledgable about everything repeated stuff that I hadnt heard talked me through everything to make sure i was getting... See more
Very pleasant gentleman called Jay handled our policies,quick and efficiently, he explained everything clearly and the whole prices was wuick and easy from beginning to end! Would definitely recommen... See more
Company details
About SunLife
Written by the company
This is the SunLife
SunLife, the 200 year-old company
SunLife is one of the UK’s best-known financial services companies, dedicated to making things as straightforward and good value as possible, with benefits specially developed to meet the needs of everyone over 50. We help people protect their world, prepare for the future and pursue their ambitions – with services such as over 50s life insurance, our Guaranteed Inheritance Plan, and equity release.
Contact info
United Kingdom
- 0800 904 7674
- sunlife.co.uk
4.8
Excellent
26K reviews
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It was so easy to use the website
It was so easy to use the website and purchase my plan. It was approximately a 15 minute process form start to completion, all without needing to speak to anyone.
July 12, 2026
So quick and easy peace of mind now
July 12, 2026
I am struggling to maintain alliance…
I am struggling to maintain alliance with sunlife. I struggle to deal with mortality at the best of times. I had two important deaths this year. My father first then my eldest sister. My bipolar was considerably compromised and I fell into the trap of not having enough money for sunlife subscriptions and now have to renegotiate my life insurance. With sunlife providing I have no further relapses. Money is super tight so I have to wait till August 2026
December 23, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Had to wait until I got the paperwork…
Had to wait until I got the paperwork before I could cancel the policy.
July 5, 2026
Reply from SunLife
Good afternoon Patricia,
Thank you for your review.
I can confirm your request has been received and is with our Customer Service team being processed. You will receive a confirmation letter in the post when completed.
Should you require anything further in the meantime or would like to provide any additional feedback, please feel free to email me at social@sunlife.co.uk
Thanks
Dan
SunLife
I have had a policy for about 15 years…
I have had a policy for about 15 years and I decided to buy another one as I have a large family I had one for my husband who passed at age 57there was no hassle paid out very quickly would recommend very easy application
July 11, 2026
Always easy to use
July 11, 2026
Always a great experience with sunlife…
Always a great experience with sunlife I have now 6 policies with them and everything runs smoothly .
July 11, 2026
Straightforward
July 11, 2026
Quick and easy to do and the paperwork…
Quick and easy to do and the paperwork arrived in about a week
July 4, 2026
Very helpful gentleman
Very helpful gentleman. Went through everything very clearly. Have always had a great experience when dealing with sunlife
July 11, 2026
The application was easy to follow
July 4, 2026
Ashley and Jae made a very emotional…
Ashley and Jae made a very emotional experience very easy.
July 9, 2026
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