SunLife Reviews 

Fast and easy to get policy information.

Jake the gentleman that dealt with my enquiry and subsequent update to my policy was absolutely brilliant. He made it straight forward and explained every step, without all the gobbledegook. an asset to the company. Great service, lovely staff, easy applicaation.

Everything was explained to me and was very helpful

After seeing an advert on the tv for the sun life over 50 plan I decided to have a look at the plan and costs on the website, you cannot get any figures or benefit details without entering ALL of your contact details.

Once i had the information I required i left the website shortly after I received an email asking if I had forgotten something as I had not purchased an over 50 plan, I hit the link in the email to unsubscribe, a further 3 emails followed but, I understand that be unsubscribed can take time.

What followed was the disgusting fact that my simple exploration of this plan led to my details being sold / passed without my knowledge to a third party called Reassuring on the first call I explained my reason for looking at the plan but, I had no interest in tacking one out, then came the pressure / hard sell as to why I must take this plan out. I firmly told the caller that I had no intention of taking out a plan but he still tried to pressure me into having one, I again said I did not want this plan and ended the call.

One would have hoped this would be recored and the end of the matter but, I then received a further 2 calls and a voicemail from the same company for the same reason.

When I called the sun life complaints number listed on the website I explained why I was calling and wanted to make a complaint about the use of my details, I was put on hold then eventually told sun life were not interested in my complaint and that i should contact Reassuring directly yet, it was sun life who caused this issue my passing on / selling my details.

As sun life showed no interest in helping me I have now made a formal complaint to the Information Commissioner's Office as I feel sun life have broken the GDP rules my giving a third party my details.

I was treated with kindness, politeness and respect all the time. All questions were answered honestly. Jay was the name of the person I spoke to and he is the sort of person you hope will be on the other end of the phone. He was perfect!!

Sunlife Insurance premiums are a lot more affordable with good payouts. They are very reliable and efficient in their service to the customers.

The staff at Sunlife are always so friendly, approachable, patient & knowledgeable.
Especially Scott who helped me today.

Excellent customer service.
Extremely easy to apply online.

It was easy to sign up no hassle or intrusive questions

The whole experience of buying my policy from Sun Life ,was very easy from beginning to end ,the forms were very straightforward and catered for my needs .

Jay was really good and professional and achieved my goals efficiently.

Very professional explanation given really well

Ease of use. Great cover

Was so helpful and explained everything to me what I was getting for my policy

Very quick and efficient everything was done in no time at all.

Easy to use website, all information presented in plain English.

Friendly call handler not waiting for ages for call to be answered

Done really well in the p