I am struggling to maintain alliance with sunlife. I struggle to deal with mortality at the best of times. I had two important deaths this year. My father first then my eldest sister. My bipolar was c... See more
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About SunLife
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This is the SunLife
SunLife, the 200 year-old company
SunLife is one of the UK’s best-known financial services companies, dedicated to making things as straightforward and good value as possible, with benefits specially developed to meet the needs of everyone over 50. We help people protect their world, prepare for the future and pursue their ambitions – with services such as over 50s life insurance, our Guaranteed Inheritance Plan, and equity release.
Contact info
United Kingdom
- 0800 904 7674
- sunlife.co.uk
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This is my second one easy to set up…
This is my second one easy to set up it's a good layout filling out the form
Was so easy to join and everything made…
Was so easy to join and everything made sense service excellent staff were very helpful and friendly
Everything was very easy and Marian was…
Everything was very easy and Marian was excellent.
Jay who answered my call
Jay who answered my call, was very polite, respectful & sorted out my new (2nd) policy with SunLife 🙂
Richard is fantastic rep for Sunlife
Brilliant service from Richard, articulate pleasant , friendly and knowledgeable, explained excellently my policy details.
Can only say Richard deserves pay rise .
Many thanks
So easy to navigate through the online…
So easy to navigate through the online forms and set everything up with no probing questions, my son and son-in-law recommended that I took this policy out, its truly given me piece of mind.
As usual a great experience.
As usual a great experience.
Unfortunately I don’t remember the agents name, but she was Fontana a credit to the company
I spoke with Matt a relaxed informative…
I spoke with Matt a relaxed informative clear speaking helpful person
He spent a long long time explaining things. Excellent.
Reassuring and helpful conversation…
Reassuring and helpful conversation with Jay over the phone today. I just wanted to boost my cover and it was sorted out in moments.
Great service.
Gareth explained all and made…
Gareth explained all and made experience easy and uncomplicated
Easy to set up
Sunlife the best you can buy
Ive been with Sunlife for many years and find them very easy to take out plans....its good that as you get older you can add to your plans so your loved ones get a worry free experience at a very trying time
So simple to do
I spoke to Richard who was very polite…
I spoke to Richard who was very polite and very helpful thank you
Safe and polite
I sent of an application for my second policy with sunlife. Unfortunately I hadn't filled the form in properly so a lovely gentleman called Liam rang me. He talked me through everything and we soon filled in the blanks. He was very polite and patient. I felt very safe in telling him my details
Great customer service
Great customer service
Young man who I spoke to Richard explained everything so easily
Gentleman was so helpful and explained…
Gentleman was so helpful and explained everything i needed to know
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