I’m very satisfied with my Sun Fit and Well plus 15 plan. My financial advisor explained the benefits clearly and helped me choose a plan that fits my needs. I like that it provides comprehensive crit... See more
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Review summary
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It's because of my Financial Advisor, Ms. Anne Joson. I am so grateful to her that she adopted me without anything in exchange. I've lost my previous Financial Advisor but blessedly I found her. Even... See more
I have been a Sun Life policy owner since 2009 and I started with a small insurance coverage. Honestly, I was not convinced that I should be insured because I was still young and healthy then. But bec... See more
Thank you, Sun Life! It’s truly been a meaningful journey having you as my #PartnerForLife. I appreciate the guidance and support you’ve provided in helping me plan for a more secure and brighter futu... See more
4.5
Excellent
260 reviews
Asks customers to review
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Reliable company, a real partner for life
I had a very smooth transaction with the application. It is also hassle free since it can be done online from application to payment.
E- policy is also available for review anytime.
Aside from that , I believe that they are true to their promise when it comes to claims.
December 31, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Sun Life Philippines
We are pleased to hear that you found our advisors helpful to provide clarity for your policy and insurance needs.
We strive to make complex insurance details easy to understand, and it’s rewarding to know we met that goal for you. If there is anything else we can do to further improve, please don't hesitate to let us know.
Thank you and we wish you a wonderful New Year!
Very reliable .Thank you
December 31, 2025
Know that sunlife insurance make a better life for me and to all people around us,thank you very much
Doing great to all their clients
Responsible
Always reminds us about our sunlife insurance
Have a good talk and manage our future
Kind,generous and beautiful as well
December 13, 2025
It's is good for health insurance..
December 24, 2025
It's okay and good as someone starting…
It's okay and good as someone starting for an insurance life
December 20, 2025
Well explained details☺️
December 19, 2025
Great experience!
December 19, 2025
Reply from Sun Life Philippines
We're thrilled to hear that you had a great experience with us. Your trust means a lot, and we look forward to continuing to support your financial journey.
I'm happy with sunlife.
With sunlife I experienced how to work with the company who trainings and seminars are free.. Employees are generous..
December 16, 2025
Reply from Sun Life Philippines
We’re sorry to hear you’re having trouble getting into your account.
To get started, please make sure you’ve downloaded the latest version of the Sun Life PH Mobile App and completed the registration process. If you’ve already registered but still can't get in, please try the "Forgot Password" option or check if your app needs an update. You can find more quick fixes on our App Help Page. (https://www.sunlife.com.ph/en/insurance/tools-and-services/the-sun-life-ph-mobile-app/help/)
Alternatively, please reach out to our Client Care team so we can look into this for you:
Call us: (632) 8849-9888
Email us: sunlink@sunlife.com
Thank you, and we hope you have a nice day!
I love how the FA explained all the…
I love how the FA explained all the things that I needed to know for my insurance and I also like that you already approved my policy ☺️
December 13, 2025
Great work!
December 21, 2025
i dont like the online application
December 20, 2025
Reply from Sun Life Philippines
Sorry to hear that our online application was a source of frustration for you.
We would appreciate the chance to make this right. Please share more details with us at Sun Care (https://www.sunlife.com.ph/en/about-us/sun-cares/) so we can improve the process and provide direct support to you.
Fast and very Responsive and…
Fast and very Responsive and professional communication by Ms Eleanor to all query we raised
December 21, 2025
Reply from Sun Life Philippines
We are delighted to hear you feel we are doing well.
We noticed you left a 1-star rating despite your positive comment. If this was a mistake, you can easily update your star rating by logging back into Trustpilot to ensure it reflects your true experience.
However, if there is a specific reason for the low rating, please let us know so we can address it for you.
We truly appreciate your support!
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