SunnyTent Reviews 

1,467
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I have bought the round pool dome (L) about 4 yrs ago (in the end of season sale), for a 4.27m diameter wide/ 1.07m high over-the ground pool. I set it up myself with the help from my teenage son, in... See more

Rated 5 out of 5 stars

What a great product, arrived in good time earlier than date predicted. Takes longer than an hour to set up but definitely worth it. We also purchased the hard standing kit so this added to our time b... See more

Company replied

Rated 1 out of 5 stars

i bought a Sunny Tent which we are very pleased with, unfortunately 2 of the poles became broken and i ordered 3 medium size poles (last season) which i discovered were the wrong length so i altered... See more

Company replied

Rated 4 out of 5 stars

It's great in the summer. But this winter we left it standing and when they didn't warn us in advance, 2cm of snow fell in the morning. Unfortunately the dome collapsed and the little white plastic co... See more

Company replied

Company details

  1. Day Spa
  2. Swimming Pool
  3. Swimming Pool Supply Store

About SunnyTent

Written by the company

Warm water, no energy costs

The SunnyTent pool dome is the way to heat your pool water!

🔥 Warm swimming water

🏅 European quality

💦 No dirt

⚡️ No energy costs

From spring to autumn: a warm and clean pool without any energy costs! shop now

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,467)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good descriptions in the shop so it's easy to know what to buy.

May 21, 2023
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Reply from SunnyTent

Hi Bror, great to hear that you are satisfied with the quick delivery and clear descriptions in our webshop. We hope you enjoy your purchase!

Rated 5 out of 5 stars

Was kept informed of delivery progress,

Was kept informed of delivery progress,
Pm

May 21, 2023
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Reply from SunnyTent

Hi Jean, thank you for your review! We think it is important to keep our customers informed about delivery. Great to hear that you appreciate this. Have fun with your SunnyTent!

Rated 5 out of 5 stars

Great customer service

Great customer service from Johan, definitely recommend

May 22, 2023
Unprompted review
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Reply from SunnyTent

Hi Simon, amazing to hear that you are satisfied with our customer service! We wish you lots of swimming fun in the SunnyTent!

Rated 4 out of 5 stars

Good product

Quickly shipped, easy to install until we have to put the stems in the brackets ! Seems robust. Just to enjoy the swimming pool now.
You should put a longer and stronger rode in order to move the tent alone carefully (diam 6mm and ~10m)

May 8, 2023
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Reply from SunnyTent

Hi Matthieu, thank you for your review and your feedback. I will pass on this information to our R&D division. Enjoy swimming with the SunnyTent!

Rated 5 out of 5 stars

Placed order

Placed order. No problems. Goods arrived on time. Thanks

May 8, 2023
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Reply from SunnyTent

Hi Marg, thank you for your order and great to hear that the delivery was on time. Enjoy the SunnyTent!

Rated 3 out of 5 stars

Too much Expensive !

April 10, 2023
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Reply from SunnyTent

Hi Charlotte, sorry to hear that you are not satisfied with the price of the SunnyTent. Nevertheless, we hope you will enjoy swimming in warm water!

Rated 5 out of 5 stars

Second purchase.

Made such a difference to the cleanliness & heat of the water in our 12 foot pool we have bought a larger pool & have had to upgrade from medium to large for the dome!

April 16, 2023
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Reply from SunnyTent

Hi Sally, amazing to hear that you bought your second SunnyTent and are happy with it. We would love to receive a video or picture of the SunnyTent with your pool. We wish you lots of fun swimming!

Rated 4 out of 5 stars

On first impression quite well

Not sure how it will work with stronger winds, but on a first impression it seems to do his job well.
could be cheaper but anyway, other domes like this are in same price range or even more expensive so it's still okay

April 6, 2023
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Reply from SunnyTent

Hello Arne, thank you for your review and we are pleased to hear that your first impression of the SunnyTent is good. The SunnyTent size L can be used during winter and wind, however, if you want to use it to the fullest we recommend the Cross Pole Set for reinforcement. Please read the instructions carefully about the weather conditions and the amount of wind the SunnyTent can handle. You can also contact our customer service for advice! We wish you a nice swimming season!

Rated 5 out of 5 stars

Excellent customer service!

Quick response to order, saved me from buying an item I didn't need. Very professional,speedy, friendly, reliable - not something that's too common these days. Heartfelt thanks!

March 9, 2023
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Reply from SunnyTent

Hi Birgit, thank you for your appreciation and great that you feel this way. We wish you lots of fun and a long swimming season with your SunnyTent!

Rated 5 out of 5 stars

First Year

One month more opn the pool

November 22, 2022
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Reply from SunnyTent

Hello Eike, thank you for your review and great to hear that you are still using the SunnyTent. We would love to see a video or picture and wish you lots of swimming fun!

Rated 5 out of 5 stars

Fantastic product, Highly recommended

What a great product, arrived in good time earlier than date predicted. Takes longer than an hour to set up but definitely worth it. We also purchased the hard standing kit so this added to our time but means our pool can stay up all year round and save on water costs next year as we don’t need to empty the pool. Should allow the use earlier than usual too as the dome acts like a green house so raises the water temperature by 10 degrees so win win all round. Really good communication with Sunny Tents too as they answered questions quickly and positively. Highly recommended

October 1, 2022
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Reply from SunnyTent

Hello Dawn, thanks for your amazing review, we love this kind of feedback. We wish you lots of fun swimming!

Rated 5 out of 5 stars

all is perfect

September 19, 2022
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Reply from SunnyTent

Hello Ingrid, great that everything is to your satisfaction and that you are happy with the SunnyTent. We wish you lots of swimming fun!

Rated 1 out of 5 stars

Breaking connectors after one year

After one year of use one of te short connectors for pall parts broke. The sunny tent is very expensive. I wouldn’t expend it to break so fast. And instead of sending me a new one, I had to deliver all kind off Photos. Including one with a standing tent while it couldn’t function. So I just ordered new connectors myself

August 23, 2022
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Reply from SunnyTent

Hello, we are sorry to hear that the short connectors are broken and that you are not satisfied with our service. It is standard procedure to ask for photos in order for us to get an idea of the damage. For further assistance, please contact our customer service again.

Rated 5 out of 5 stars

Food producer

Fine product. Fine service

August 21, 2022
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Reply from SunnyTent

Hello Ildi, thank you for your review. We wish you lots of fun with the SunnyTent!

Rated 2 out of 5 stars

I Don’t Find It Any Good

Delivery was prompt and on time however I do not rate the product and wish I’d bought an Exit Dome.
Difficult to put together and ground anchors not great. It’s up 2 days and it’s been windy which causes it to blow around due to big opening where hinge is. Wind caused a pole to pop out and cause a slight tear.
No increase in water temperature dispute claims on website.
Overall wish I’d never bought it.

August 20, 2022
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Reply from SunnyTent

Hello Keith, we're sorry to hear you've had this experience. Our customer service is always ready to help you with the installation. When it is windy, it is important to close the SunnyTent or put it on the ground. Please contact our customer service about the water temperature and they will give you tips. Nevertheless, we wish you a good swimming season!

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