SPF Screens & Awnings Reviews 

402
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, knowledgeable staff and the excellent service provided from initial consultation through installation. The high-quality, functional, and aesthetically pleasing products frequently make a significant positive difference to homes. The entire process, including installation, is often described as smooth, efficient, and well-executed, with teams ensuring thorough cleanup. However, some customers experienced delays in scheduling appointments or installation, with crews occasionally arriving later than expected. Despite these occasional issues, the company generally communicates well and proactively addresses minor concerns to ensure satisfaction.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the professionalism, knowledge,... See more

Staff

Consumers find staff to be positive, consistently praising their professionalism, knowledge, and friendliness... See more

Product

Reviewers highlight positive aspects of product, with many expressing high satisfaction with the quality and... See more

User experience

People report positive experiences with the user experience, often describing the entire process from sales... See more

Quality

Reviewers consistently express satisfaction with the quality of products and services, highlighting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sales rep came prepared to show all possible models and accessories and was able to answer all our questions...kind of pushy on getting the deal. delivery was shorter than original timeline but had... See more

Company replied

Rated 5 out of 5 stars

Outstanding buying experience from start to finish. Salesman was extremely knowledgeable about the product line and helped us find exactly what we needed. The TPA TRUCK 2 Team installed the screenin... See more

Company replied

Rated 5 out of 5 stars

We were looking for an awning for our lanai space and were contacted back quickly by SPF. We were impressed by the professionalism and knowledge of the sales consultant, we were able to choose from... See more

Company replied

Rated 5 out of 5 stars

SPF were professional, knowledgeable, and their products were exactly what we needed!! Their team did a great job putting up the motorized blinds, cleaned up after themselves and showed us how to oper... See more

Company replied


Company details

  1. Awning Supplier

Written by the company

SPF Screens & Awnings designs, manufactures, installs, and supports custom motorized outdoor shade and protection solutions for homeowners looking to create more comfortable, usable outdoor spaces. Family-founded and service-driven, SPF helps customers transform patios, lanais, decks, garages, and outdoor living areas with retractable screens, awnings, shades, and smart-home compatible products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(402)

402 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hurricane screen

Service and screen were perfect

June 28, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for the kind words, Tom. We are glad you are loving your new screens!

Rated 5 out of 5 stars

Very Satisfied with our Motorized Sunshade

Our sales agent and the installation was very professional, knowledgeable and friendly. The customized motorized sunshade is made of high quality.

The sunshade was available in the timeframe that the Sales Agent stated it would be. However, we were a little disappointed that it took another 4 weeks for the installation team to be available for the install.

Overall, we are very pleased!

June 28, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for your thoughtful review! We're delighted to hear you were pleased with our team and the quality of your new motorized product, and we appreciate your patience regarding the installation scheduling. We hope you enjoy your new shade for years to come.

Rated 5 out of 5 stars

SPF exceptional service and products

I had an awning placed in my lanai about one month ago and the service people were exceptional! Following up, weeks later, I wanted help with a 'pitch' adjustment to position the screen just right from the changing sun direction, I called them again to help. They sent a service gentleman by the name of Deigo. He continued the exceptional experience, educated me further on a few 'operational' items, AND came up with a solution that was original and one I never could have imagined for another issue. He, and their entire team at SPF are perfection when it comes to installation, and customer service, from the inside to the outside team!

July 2, 2026
Unprompted review
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you so much for your thoughtful review and for taking the time to share your experience! We're thrilled to hear that Diego and the entire SPF team exceeded your expectations, and we truly appreciate the opportunity to continue supporting you long after your installation.

Rated 5 out of 5 stars

Timing

Timing, Professionalism, Workmanship

June 23, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you, Brian, for sharing. your positive experience you had with SPF Screens & Awnings. We are glad everything worked out. Thank you for choosing SPF Screens & Awnings!

Rated 5 out of 5 stars

Very prompt arrival at my home

Very prompt arrival at my home. Very fast, helpful with the overview of the screens, very flexible with installation and very good at cleaning up after themselves

June 30, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you so much for the wonderful review! We're glad you were happy with our prompt service, installation, and cleanup. We truly appreciate your support and hope you enjoy your new screens!

Rated 5 out of 5 stars

Highly recommend SPF for their screening product!

Process from beginning with Kyndale to final installation by Kyle was well done and I am very pleased with the results. This is the second time I have bought a screen from SPF for my home. First one was in Florida and now in South Carolina. Would do it again.

June 30, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for your continued trust in SPF! It means so much that you've chosen us for two homes in two different states. We're thrilled you're pleased with the results and look forward to helping you again in the future!

Rated 5 out of 5 stars

Service

Service, quality & professional!!

June 25, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Susan, thank you for taking the time to write us such a positive review. Thank you for choosing SPF Screens & Awnings!

Rated 5 out of 5 stars

The entire process from product…

The entire process from product introduction to installation was completed timely and professionally.

We absolutely love our outdoor space! We are able to enjoy it during the hot days of summer comfortably without having air conditioning.

June 12, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you so much for your wonderful review! We're thrilled to hear the entire process was timely and professional. Even more importantly, we're so glad you're loving your new outdoor space and can enjoy it comfortably throughout the summer. Thank you for trusting SPF Screens & Awnings with your project, and enjoy your outdoor oasis!

Rated 1 out of 5 stars

Rough Customer Service Experience

Called the company to schedule a consultation for a large residential lanai awning project. Scheduled for today between 8:00 AM and 10:00 AM. Received an e mail and multiple texts confirming the appointment date and time.
My wife and I took time away from our business and sales person was simply a “no show” No e mail or multiple texts advising us there was a problem with our appointment today.
I contacted their sales number and was told the salesperson was not returning their own calls. Sales agent said we will offer you an exclusive $250 discount, the same discount in their advertisement in their add in “The Home Mag Tampa east, issue 7, 2026.
Understandably that things come up, but such an easy solve to pro actively contact the customer. Not a great day off for us and a lost sale for SPF Screens & Awnings.

June 27, 2026
Unprompted review
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for taking the time to share your experience. We sincerely apologize that we missed your scheduled consultation and, more importantly, that no one contacted you to let you know there was an issue.

We understand that you and your wife took valuable time away from your business, and we recognize how frustrating and disappointing that must have been.
This is not the level of communication or service we strive to provide. While unexpected situations can arise, you are absolutely right that a simple phone call or message should have been made to keep you informed. We are reviewing what happened internally to ensure this does not happen again.

We appreciate your honest feedback, as it helps us improve. If you're willing to give us another opportunity, we'd welcome the chance to make this right. A member of our management team is reaching out to your directly on this matter.

Rated 5 out of 5 stars

Sales and installation was very…

Sales and installation was very good….Only issue was that SPF had incorrect address (previous install address).

June 18, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for the 5-star review! We're so glad to hear you had a great experience with both our sales team and installation crew. We also appreciate you pointing out the issue with the incorrect address on file. We apologize for the mix-up and will use your feedback to help improve our processes moving forward. Thank you for choosing SPF.

Rated 5 out of 5 stars

Excellent all around service

He timely of your representative with the home visit and pricing. The installation schedule to my availability and the excellent installation and cleanup of debris.

June 16, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for your kind review, Ellen, we really appreciate your feedback! Thank you for choosing SPF Screens & Awnings.

Rated 5 out of 5 stars

From sales visit to install everything…

From sales visit to install everything was super. Excellent communication. Price is higher but happy with the entire process and the quality of the product!

June 13, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for your kind words! We're thrilled to hear that you had a great experience from the initial sales visit through installation. We appreciate your recognition of our team's communication, craftsmanship, and product quality. Thank you for trusting us with your project!

Rated 1 out of 5 stars

VERY UNPROFESSIONAL COMPANY

VERY UNPROFESSIONAL COMPANY. I had a confirmed appointmetn on 6/18/26 from 10am to 12pm. I arranged my schedule to accommodate this windows. No one showed up and thus, my time was completely wasted. In an industry where there are so many competitor companies, this company runs terribly. Don't waste your time and just pick another company.

June 18, 2026
Unprompted review
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for your feedback. We sincerely apologize for the missed appointment and understand how frustrating it is to set aside time and have no one arrive. This is not the level of service we strive to provide. We'd appreciate the opportunity to look into what happened and make things right.

Rated 4 out of 5 stars

The quality of the screens material…

The quality of the screens material that we picked out & the shed it gives our backyard patio. & privacy

June 5, 2026
SPF Screens & Awnings logo

Reply from SPF Screens & Awnings

Thank you for your review! We're thrilled to hear you're enjoying the quality of your screens, along with the added shade and privacy they provide for your backyard patio. Enjoy your outdoor space!

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