Sales rep came prepared to show all possible models and accessories and was able to answer all our questions...kind of pushy on getting the deal. delivery was shorter than original timeline but had... See more
Company replied
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SPF Screens & Awnings designs, manufactures, installs, and supports custom motorized outdoor shade and protection solutions for homeowners looking to create more comfortable, usable outdoor spaces. Family-founded and service-driven, SPF helps customers transform patios, lanais, decks, garages, and outdoor living areas with retractable screens, awnings, shades, and smart-home compatible products.
United States
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Replied to 60% of negative reviews
Typically replies within 1 week
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Our sales agent and the installation was very professional, knowledgeable and friendly. The customized motorized sunshade is made of high quality.
The sunshade was available in the timeframe that the Sales Agent stated it would be. However, we were a little disappointed that it took another 4 weeks for the installation team to be available for the install.
Overall, we are very pleased!

Reply from SPF Screens & Awnings
I had an awning placed in my lanai about one month ago and the service people were exceptional! Following up, weeks later, I wanted help with a 'pitch' adjustment to position the screen just right from the changing sun direction, I called them again to help. They sent a service gentleman by the name of Deigo. He continued the exceptional experience, educated me further on a few 'operational' items, AND came up with a solution that was original and one I never could have imagined for another issue. He, and their entire team at SPF are perfection when it comes to installation, and customer service, from the inside to the outside team!

Reply from SPF Screens & Awnings
Great customer service great quality great experience

Reply from SPF Screens & Awnings

Reply from SPF Screens & Awnings
Very prompt arrival at my home. Very fast, helpful with the overview of the screens, very flexible with installation and very good at cleaning up after themselves

Reply from SPF Screens & Awnings
Process from beginning with Kyndale to final installation by Kyle was well done and I am very pleased with the results. This is the second time I have bought a screen from SPF for my home. First one was in Florida and now in South Carolina. Would do it again.

Reply from SPF Screens & Awnings
The entire process from product introduction to installation was completed timely and professionally.
We absolutely love our outdoor space! We are able to enjoy it during the hot days of summer comfortably without having air conditioning.

Reply from SPF Screens & Awnings
Called the company to schedule a consultation for a large residential lanai awning project. Scheduled for today between 8:00 AM and 10:00 AM. Received an e mail and multiple texts confirming the appointment date and time.
My wife and I took time away from our business and sales person was simply a “no show” No e mail or multiple texts advising us there was a problem with our appointment today.
I contacted their sales number and was told the salesperson was not returning their own calls. Sales agent said we will offer you an exclusive $250 discount, the same discount in their advertisement in their add in “The Home Mag Tampa east, issue 7, 2026.
Understandably that things come up, but such an easy solve to pro actively contact the customer. Not a great day off for us and a lost sale for SPF Screens & Awnings.

Reply from SPF Screens & Awnings
Sales and installation was very good….Only issue was that SPF had incorrect address (previous install address).

Reply from SPF Screens & Awnings
He timely of your representative with the home visit and pricing. The installation schedule to my availability and the excellent installation and cleanup of debris.

Reply from SPF Screens & Awnings
From sales visit to install everything was super. Excellent communication. Price is higher but happy with the entire process and the quality of the product!

Reply from SPF Screens & Awnings

Reply from SPF Screens & Awnings
VERY UNPROFESSIONAL COMPANY. I had a confirmed appointmetn on 6/18/26 from 10am to 12pm. I arranged my schedule to accommodate this windows. No one showed up and thus, my time was completely wasted. In an industry where there are so many competitor companies, this company runs terribly. Don't waste your time and just pick another company.

Reply from SPF Screens & Awnings
Jesus and the other two guys were very professional and kn

Reply from SPF Screens & Awnings
The quality of the screens material that we picked out & the shed it gives our backyard patio. & privacy

Reply from SPF Screens & Awnings
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