Sunsave Reviews 

396
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and the smooth installation process, noting that the installation teams are exceptionally polite, tidy, and professional throughout the entire project. Many people deeply appreciate the clear, transparent explanations provided by specialists during the initial consultations, which make it wonderfully easy to understand the available solar plans without feeling pressured. Some reviewers were not happy with administrative delays and communication issues after their systems were set up. A few consumers also mentioned experiencing difficulties when trying to get prompt support or resolve specific technical questions following the installation phase.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the smooth, professional, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are very helpful, polite, and... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and responsive interactions... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire journey from initial... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding overall costs and savings. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend customer service ( Seth) has been very helpful from start and ongoing and the installation engineers bird and Scott were very neat and tidy install and any questions I had they answer... See more

Company replied

Rated 5 out of 5 stars

Very helpful scaffolding company were so helpful even with a small sideway! The two gentleman who did the solar panel and electrical install really were amazing and so quick ! Quality installer s no m... See more

Company replied

Rated 5 out of 5 stars

I was worried that it was too good to be true. Solar panels and a battery I own and control without paying thousands up front. Using the savings on my electric bill to pay a monthly finance charge and... See more

Rated 5 out of 5 stars

Sunsave has been an excellent way to get into the solar panel without having to part with a lot up front. This makes life way easier to gain benefits early while also having a bit of piece of mind o... See more

Company replied


Company details

  1. Solar Energy Company
  2. Green Energy Supplier
  3. Solar Energy Contractor
  4. Solar Energy Equipment Supplier
  5. Solar Photovoltaic Power Plant

About Sunsave

Written by the company

Sunsave is on a mission to make solar accessible to all UK households with the UK’s first solar subscription, Sunsave Plus.

We’re committed to helping homeowners take control of their energy bills with our all-in-one solar and battery solution that removes the hefty upfront cost of solar, replacing it with a fixed monthly fee ☀️

As well as being a Which? Trusted Trader, we’re fully accredited with certifications from MCS, Flexi-Orb, RECC, EPVS, Trading Standards and more.

We’re also backed by a host of prestigious bodies and investors, including the UK government, Stuart Rose (previous Chairman of ASDA) and Norrsken, a top venture capital fund, giving you full confidence that we’ll complete your installation to the highest of standards.

Rest assured we’re here whenever you need us, during your installation or years down the line thanks to our talented team of solar experts, and our 20-year Sunsave Guarantee.

You can read more about us in The Times, The Telegraph or Sky News.

Get total peace of mind with our 20-year Sunsave Guarantee

Written by the company

Only with Sunsave Plus - the UK's first solar subscription
Remote monitoring
We monitor your system 24/7 so we can identify and troubleshoot any issues as they happen.
Free replacement parts
We’ll keep your system in top shape. Free battery and inverter replacement included.
Insured by Aviva
Your system’s fully insured against damage, fire and theft for 20 years.
Downtime cover
We’ll compensate you for losses if your system isn’t working for a prolonged period of time.

Contact info

Thinking about switching to solar?

Get a free quote and savings estimate from our solar experts ⬇️

4.8

Excellent

TrustScore 5 out of 5

396 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(396)

200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have wanted to have solar for a long…

We have wanted to have solar for a long time but were put off by the high upfront costs. Sunsave has come up with a brilliant model - no upfront costs and monthly outgoings cheaper than our existing electricity bills. What’s not to love?! Everything has been very transparent and efficient and everyone we dealt with has been helpful and happy to take as much time as needed to work through our questions.

November 5, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Lucy 👋 Thanks for the glowing review! We're so pleased to hear Sunsave Plus has enabled you to get a solar & battery system, and that you're seeing cheaper bills as a result 🤩

We take pride in our transparency, so it's great to hear you felt this throughout the process, and we'll be sure to pass on your lovely feedback to our solar specialists!

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave!

Rated 5 out of 5 stars

Solar system and installation

Amazing company to deal with, if you're thinking of Solar and like me didn't want to or can't afford the high costs of paying up front,then this service is wonderful. They run through every detail, what you can save over a time period and for me, a no brainer.
Yes you have to pay a monthly amount over 20 years or if you want to move, you can pass the service on or sell and add the cost to the selling price of the property.
Installation was fantastic and of the highest quality.
Highly recommended and wonderful to deal with.

November 5, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Steve 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear that your installation went smoothly and was of high quality, and that you were well informed by our team.

At Sunsave, our mission is to make solar accessible to all UK households, so it's amazing to hear that Sunsave Plus enabled you to make the switch.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 4 out of 5 stars

Value Proposition is Strong, Service Needs Improvement

The product's initial explanation was great; the 20-year payment plan is a strong option for those who want to spread the cost of solar.

My main issue was with the claim of "no hidden costs." I discovered a £3-4k installation cost mark-up for the 20-year plan compared to an outright purchase. Sunsave attributed this to increased risk they take over the long term, but it was not obvious upfront, making it feel like a hidden cost that contradicted their promise. They acknowledged the issue when I highlighted it and offered an acceptable discount.

The physical installation went well, although the installers left a mess of brick dust inside and outside the house.

Post-installation, I've had recurring battery issues over the past three weeks. I’ve had to spot 3-4 problems myself and raise them, leading me to question their proactive monitoring and maintenance service, which appears to be reactive instead. The battery issue is still unresolved and I’m waiting for feedback.

Overall, I would likely recommend this to a friend who can't afford the upfront cost of solar, especially for those needing flexible payment. However, be prepared for potential communication hiccups and inconsistent execution in their post-install service.

October 10, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Louis 👋 Thanks for taking the time out to leave us a review! We’re pleased to hear Sunsave Plus helped you to switch to solar, your installation went well, and you’d recommend us to a friend.

We hear your concerns regarding the price of Sunsave Plus, and we’re glad we were able to discuss these with you. Sunsave Plus is a complete solar solution including finance, and a long-term guarantee, making it very different to a traditional solar installation.

We’re sorry about the brick dust left by our installers. Our teams should be tidy - we’re sorry we fell short this time and we’ve shared your feedback with the team.

Regarding your battery issue, we’re in close contact, and have provided regular updates. We’re getting close to solving it, and as per the Sunsave Guarantee, you’ll be due downtime cover to help make up for the period it was underperfoming.

We’ll continue to keep in close contact and we’re looking forward to getting your system working in top shape again.

Thanks,
Team Sunsave

Rated 5 out of 5 stars

Really impressed with the recovery of a difficult situation.

Further update - December 25 - Sunsave pulled out all the stops, have now installed and we’re well away. Overall a five star experience- thanks Sunsave and Pippa especially. Update- a few days after posting this review Sunsave reached out to discuss and have managed to organise an alternative product which can be provided. So far this is really promising and contracts have been installation is booked so I will delete and report back on the project soon. Thank you sunsave and Pippa. *Spent a long while researching Solar and were really pleased to find Sunsave. The sales aspect was really good and lots of helpful advice given so we signed all contracts. The issues arose once we’d agreed to proceed and were sent install documents which included very specific instructions as to where we’d like the battery and inverter positioned in the loft (which all documentation to this point had also suggested would’ve been where install would be) and we added photos. This is when sunsave said that their policy had changed and loft installs were no longer possible - they were very apologetic but essentially two months wasted and no real answers from them as to why this had changed just lots of wishy washy comments around regulations. Any alternate options we suggested were again ruled out and the onus was pushed on to us for not complying when literally every document shows tha install will be in the loft. Very disappointing

October 27, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Gordon 👋 It’s great to hear you were pleased with our sales process, and found our advice to be helpful, but we’re really sorry for the confusion around the install location for your battery and inverter. Unfortunately, your loft wasn’t suitable due to the space available and the weight of the battery (over 190kg!).

We appreciate this was frustrating given that our earlier documentation suggested a loft install may be possible.

We’ve since been in touch, and we’re looking forward to chatting with you tomorrow to discuss options that might work better for you. We’re also making changes to our documentation, so this will be clearer for others in future.

Hopefully we can find a solution that works for you!

All the best,
Team Sunsave

Rated 5 out of 5 stars

Sunsave could not have been more…

Sunsave could not have been more straight forward to deal with.
From the initial inquiry, discussion of the options to arranging the installation.
They have responded promptly to any questions.
For my circumstances Sunsave has been my best option.

October 28, 2025
Sunsave logo

Reply from Sunsave

Hey Andrew 👋 Thanks for the glowing review! It's great to hear that your switch to solar has gone so smoothly, from your first call with us, all the way to installation, and after.

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Thanks for choosing Sunsave Plus ⚡️

Rated 5 out of 5 stars

I finally decided to get solar panels…

I finally decided to get solar panels along with a battery. With the cost of energy going up what seems like every other month and also my little part in combating climate change. I use Hive and decided to go with them for my installation along with Sunsave. I’m really impressed with the ease of getting my survey completed and the installation arrangement and completed. I was kept informed along the way by Sunsave. I’m looking forward to seeing a difference in my electricity bills.

October 23, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Glenda 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear that our solar specialists kept you well informed and that you found the process quick and easy. Great that you've got Hive integration too 🍯

If you know someone else who might benefit, we've got a referral program so you can earn £250 each if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your energy bill savings!

Rated 1 out of 5 stars

Too good to be true

It all sounds very plausible but when you do a little digging the arguments Sunsave put forward do not stand up. Firstly the price they quoted me for installation and equipment was twice that I received elsewhere for two fewer panels and a slightly lower spec battery. I accept they will probably replace the inverter and battery over the twenty but those costs would not equate to double. The worst part about Sunsave's sales pitch is they forecast that the price of electricity will increase over the next twenty years by the same amount it did between 2000 and 2020 which they quote as 192%. Industry specialists have told me that electricity prices are likely to drop over the next twenty years because of the increased use of renewables. Predicting future electricity costs is very risky but two specialist suggested a reduction in cost of between 18 - 23%. That means the Sunsave scheme is likely to cost you money. BEWARE. Don't be fooled by the slick operation.

October 27, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey 👋 We’re sorry you feel this way about our pricing and our savings calculations. We had a productive call and heard some of your concerns in more detail, but wanted to reply to you here too.

1. Sunsave Plus is a financial product, with a 20-year guarantee - it’s different to a typical solar install, and so is the cost

Sunsave Plus is a complete solar solution, with a comprehensive guarantee, including free replacement parts, insurance, monitoring, and maintenance for 20 years - so it’s not really comparable to a typical solar install. Sunsave Plus allows customers to see instant net savings on their energy bills without upfront cost, but a traditional solar model takes years to payback.

Like any financial product, it includes an interest rate, in our case fixed at 3.4%, which is very competitive compared to other offerings that have higher rates and/or monthly payments that rise annually with inflation. This lets customers lock in the price of the majority of their energy for 20 years, to protect against inflation.

2. Our EPVS approved energy price inflation estimates are a reasonable view of what may happen in the future, based on historic data and expert industry advice

The 5.5% projection we use is based on the average increase in electricity prices between 2000-2020. Over 20 years, 5.5% inflation would result in a 192% increase on your bill. Your new bill would then be 292% of what it was originally, but the percentage increase is 192%.

We feel our projections are a reasonable view of what may happen in the future, and are fairly conservative compared to the recent past - using 2000-2024 inflation would be 6.4%, for example.

Our savings methodology, including our energy price projections, are approved by EPVS, a national certification standard that validates energy-saving estimates.

Opinions vary, but the consensus from energy companies and industry experts like Cornwall Insight is that energy prices will remain high. Some predict that they’ll rise much higher than we project. During a recent committee meeting in parliament, Octopus Energy’s Director for Regulation and Economics said: “If we continue on the path that we are on right now, in all likelihood electricity prices for a typical customer are going to be 20% higher in four or five years’ time than they are now”.

Since Sunsave Plus payments are fixed, if energy prices rise by more than we predict, you'll save more than expected, and many Sunsave Plus customers are saving significantly more than we projected.

3. We’re authorised and regulated by the FCA and we’re required to treat customers fairly, and provide savings calculations that aren’t misleading

We’re authorised and regulated by the FCA and have a regulatory duty to treat customers fairly, including providing honest savings calculations that aren’t misleading. We take this responsibility very seriously - we conduct regular fair value assessments of our products, and closely monitor customer feedback and outcomes, including savings.

4. We’re transparent, and upfront about savings

Ultimately, no-one can predict the future, so we encourage customers to do their own research and come to their own conclusions. With Sunsave Plus, while we guarantee your system will be in top condition for 20 years, we don’t promise or guarantee savings, as we can’t control energy prices. We’re upfront about our methodology, and if we don’t think you’ll make significant savings with solar, we’ll always let you know (many of our Trustpilot reviews speak to this).

If you think energy prices will fall 18-23% in the near future, getting solar (with Sunsave or otherwise) wouldn’t make sense.

You gave us feedback regarding how clearly we signpost our projections and calculations in our proposal and sales process. We already include ‘estimate’ or ‘estimates’ frequently in our proposal, but we’ll look at ways we can make this even clearer. If you have any more feedback, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Pleasure to deal with

From the consultation through to the support I have received through the year after my first contact with Sunsave, everything has been smooth, friendly and they have been very helpful.
The installation itself was painless. They arrived on the days they said they would. It was completed in the timeframe they advised. The install itself is very neat and tidy, and the install team left no mess at all, and were very friendly.
Post install, the contact from Sunsave has been regular, with views on System Performance, and any questions I have they have answered them quickly and with the detail I needed.
Absolute pleasure to deal with, and the savings I am seeing are significantly more than the projected savings!

October 25, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey 👋 Thanks for taking the time out to leave us a review! It's great news that you're seeing even more savings than we projected, and we're happy to hear that our solar specialists have been so helpful and responsive.

Enjoy your savings ☀️

Rated 5 out of 5 stars

Service was great from start to finish…

Service was great from start to finish we was dealing with Mo predominately and Sophie while Mo was off - took around 8 weeks from initial enquiry to full installation. was really informative and professional all the way through the varying 3rd party contractors are also 5* very clean and definite eye for detail, couldnt praise the electrician enough Tom from Heron had all the time to listen to us and how we wanted the cable routing around the property for it to blend in best and definitely kept it looking neat tidy and professional.

October 24, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Liam 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you were happy with our service, and that you found Mo and Sophie to be helpful. It's great that your cabling was neat and tidy too!

If you know someone else who might benefit, we've got a referral program so you can share £500 (so £250 each) if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Completely trustworthy

Friendly, useful and most of all honest advice. Genuinely listened to my requirements, gave full and transparent answers (not just the pros but also the cons for my situation). A company completely focused on customer service - can’t recommend more. Thanks to Jonny for your help!

October 17, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Russell 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you found our team to be transparent, patient and honest with you. We'll be sure to pass on your positive feedback to Jonny.

Rated 5 out of 5 stars

professional high quality equipment and install

Easy to deal with using top rated products installation was very professional both scaffolding and install. The price was very competitive not the cheapest but sunsave justified the cost by their professional approach kept fully informed on progress through the project

October 22, 2025
Sunsave logo

Reply from Sunsave

Hey Mark 👋 Thanks for taking the time out to leave us a review! We're really glad your installation went smoothly and that you were kept fully informed throughout.

If you know someone else who might benefit, we've got a referral program so you can share £500 (so £250 each) if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Please don't hesitate to reach out if you need anything from us in the future, and enjoy your new solar system!

Rated 5 out of 5 stars

Very helpful from the off

Very helpful from the off, and we’re happy to take the time to explain everything , ordering was easy and we were supported through the whole process, the team that came out to install the equipment were great and explained everything, the install was very tidy. Over all I would recommend Sunsave

October 13, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Christopher 👋 Thanks for taking the time out to leave a review! We're glad that our team were helpful, and that your installation went smoothly.

If you know someone else who might benefit, we've got a referral program so you can share £500 (so £250 each) if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy!

Rated 5 out of 5 stars

Really easy and kept up to date…

Really easy and kept up to date throughout the process. Sophie has been fantastic and answered any questions I had. Henson Electrical who fitted the panels and completed the wiring were first class. The roofer noticed some broken tiles and replaced for me without me asking. Would 100% recommend sunsave.

October 16, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Richard 👋 Thanks so much for taking the time out to leave us a review! We're so pleased to hear our team helped answer your questions and replace some tiles for you. We'll be sure to pass on your positive feedback to Sophie.

If you know someone else who might benefit, we've got a referral program so you can share £500 (so £250 each) if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Honest, informative and good install.

Very honest about whether it would be worth it or not, wasn’t unless we were getting an ASHP due to our low level of electric use, we are getting one so got the panels and battery. Good comms all the way through and very happy with the install.

October 16, 2025
Sunsave logo

Reply from Sunsave

Hey 👋 Thanks for the review! We're pleased to hear that our team were transparent with you, and that you're happy with your installation.

If you know someone else who might benefit, we've got a referral program so you can share £500 (so £250 each) if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 1 out of 5 stars

Had our system through Sunsave and…

Had our system through Sunsave and strangely enough system started having issues just after the two year workmanship guarantee expired

Has cost me fortunes in lost income from the system being down and now they are telling me I need to pay for a new breaker to ensure the system runs properly

October 16, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hi Stuart, we’re sorry for the trouble you’ve had with your system.

We’ve been in touch with you about these issues since you first reported them in July, and have already sent an electrician free of charge to figure out what’s gone wrong. Whilst they didn’t find evidence of poor workmanship, they shared a report with recommendations for what you could try next to address the breaker tripping issue you’ve been experiencing.

We’ve also been clear that since your 2-year Sunsave Standard workmanship warranty expired in January this year that work would come with a charge. With that in mind, our team have tried their best to support you, and given you a quote and recommendation on the right breaker to buy.

We’re still more than happy to send our team out to make the repair, for the quote we’ve discussed. If you’re interested in this, please get in touch by email.

We really hope your system is back up and running again soon.

Team Sunsave

Rated 5 out of 5 stars

Don't hesitate, just ask

From the very first meeting with Jack, I felt confident that I was investing in a high-quality product backed by a passionate and knowledgeable team. He took the time to understand my needs and clearly explained the process, which immediately put me at ease.
The service felt genuinely tailored to my requirements, and Sophie went above and beyond—happily rerunning computations to ensure I was getting the most out of my available space.
The scaffolders were efficient in setting up, and the installation team was not only polite and approachable but also ensured the site was left clean and tidy. I was genuinely impressed by how quickly the system was installed—and I was generating energy the moment the switch was flipped.
Since then, my reliance on the grid has dropped significantly, and I'm already seeing meaningful savings. I only wish I’d installed solar panels sooner, but cost had always been a concern. SunSave has completely changed that—they’ve delivered an affordable, efficient solution to my energy needs, backed by a responsive and professional team every step of the way.
I wouldn’t hesitate to recommend SunSave to anyone considering solar. Their combination of expertise, customer care, and value for money makes them an outstanding choice.

October 8, 2025
Sunsave logo

Reply from Sunsave

Hey Martin 👋 Thanks so much for the glowing review! We're so pleased to hear that our team were knowledgeable, helpful and professional from your initial call with us, to your installation, and that you're seeing meaningful savings on your bills. We'll be sure to pass on your positive feedback to Jack and Sophie.

If you know someone else who might benefit, we've got a referral program so you can share £500 (so £250 each) if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Please don't hestitate to reach out if you need anything from us in the future, and enjoy your bill savings!

Rated 5 out of 5 stars

Excellent Service

From start to finish the process was very simple and the sunsave team walked me through every step. Answered all my questions and it was also great to speak with the Team. 5 stars for the install team.

September 15, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Ian 👋 Thanks for taking the time out to leave us a review! We're so pleased to hear you were happy with our team and service.

If you know someone else who might benefit, we've got a referral program so you can share £500 (so £250 each) if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

Rated 5 out of 5 stars

Great company and product

I came to Sunsave through Hive. They are more expensive than a conventional installation but offer a monitored, insured product throughout the 20 year plan. One of the most attractive parts to me was the promise of a battery and inverter replacement after 12 years or so when the battery has degraded. As this is one of the most expensive parts of the system, it just seemed like a sensible approach, but unlike normal insurance, you know you will be claiming on this for sure in the future.
The installation was generally excellent. The only issue I had was the amount of debris and rubbish left at the end after the scaffolding was removed. This was dealt with promptly by Sunsave though.
The initial remote survey designed the system with 10 panels. A few days before the installation, I was told it would only be 9 due to my roof shape, and this was further reduced to 8 when the installers went up and realised what they could actually do. This was a little annoying but, again, Sunsave dealt with it well, and in reality, I haven't really noticed much difference in the electricity generation. It just needs slightly longer to charge the battery and, in general use, generates far more electricity than I need so I am selling plenty back to the grid.
The system integrates brilliantly with the Hive app, as well as offering it's own app where I can schedule the overnight battery charge to make use of the cheap rate tariff.
Even my wife, who was very sceptical of the whole thing, is impressed and likes checking out the app to see the free electricity we're generating!
I highly recommend Sunsave and the product they offer.

September 9, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Andrew 👋 Thanks so much for the detailed review! We're so happy that you're pleased with your system, and making use of the Hive app, and cheap overnight tariffs 🌟

If you know someone else who might benefit, we've got a referral program so you can share £500 (so £250 each) if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details.

It's great to hear our team were able to resolve the niggles quickly too, and we really appreciate your feedback.

Best of luck with the new system ☀️

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Antonio was excellent to deal with from communication throughout to install and post install teething issues. Really happy with the service and the system.

September 26, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Jamie 👋 Thanks for the review! We're so pleased to hear you've been satisfied with our service, and we'll be sure to pass on your positive feedback to Antonio.

Enjoy your new system ☀️

Rated 5 out of 5 stars

5star service from start to finish⭐️⭐️⭐️⭐️⭐️

Honestly couldn’t fault Sunsave Energy at all. From day one they’ve been professional, friendly, and really easy to deal with. The communication has been great throughout — I was kept in the loop at every stage and always knew what was happening.

Edd did an amazing job with the initial design process, taking the time to explain everything clearly and making sure the system was exactly what I needed. Then Antonio was fantastic at keeping me updated all the way through and making sure everything ran smoothly.

The whole experience has been completely seamless from start to finish. Would 100% recommend Sunsave Energy to anyone thinking about getting solar — they make the whole thing simple and stress-free and most importantly easy to understand the savings you’ll make with this system.

October 9, 2025
Unprompted review
Sunsave logo

Reply from Sunsave

Hey Chris 👋 Thanks for taking the time out to leave us such a glowing review! We're so pleased to hear your switch to solar has been hassle-free, and that our solar specialists Edd and Antonio were on hand to support you throughout.

If you know someone else who might benefit, we've got a referral program so you can share £500 (so £250 each) if a friend or family member goes solar with Sunsave. There’s no limit either, you can refer as many people as you like. Check your email for your referral link and full details 📧

Enjoy your new system ☀️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look