Sunsave Reviews 

Amazing from start and continuing on with great service , professional installation and follow up amazing job thank you

Our 14 panel South/West array with 13kwh battery storage was installed a week ago in the North West. I am extremely happy with the service I have received.

Jonny was our first contact who talked us through our options. He was very well informed and able to answer a number of queries I had about the installation process. Communication was always swift and professional which provided a layer of confidence you don't always feel when dealing with contractors.

Once the details of our installation were finalised we were passed on to Sophie in a seamless fashion where the impressive level of communication continued. We were able to keep to our chosen location for the batteries after a discussion around alternatives due to a slightly trickier install for electrician. We were grateful to have our preferred location used with a point of view being taken on board by the installation team.

Ultimately we chose Sunsave as the subscription option suited our situation better than the upfront expense. We have other projects around the house we are completing at the same time. I like the idea of being part of a collective with regards to the virtual power plant and it feels like I am contributing to a sustainable way of supporting mass adoption of home solar.

We're in the depths of December but the odd sunny day has shown what this system is capable of producing. With two EVs and a heat pump due to be installed it feels like we are on the right path towards sustainable living and reduce reliance on pricey energy!

Would happily recommend Sunsave to anyone considering solar and battery installation.

Deciding to go for a solar & battery installation is one thing, but then having to research which system or company to opt for is another thing completely.

Sunsave have been great from start to finish. The initial contact with Obed was very good. He provided everything I needed to know during the initial stages and was happy to answer all the questions.

When we then moved to the installation planning phase, Mo was just as knowledgeable and helpful—taking real time to assist with any concerns or advice I needed. Top customer support, which can be rare these days. The install went smoothly, and I'm happy with everything so far.

Keeping track of market export tariffs is not easy, and Mo has also helped out loads on this.
I would genuinely 100% recommend Sunsave and have already done so to lots of other interested friends.

Now I can't wait to start seeing some real savings in 2026 and beyond!

Brilliant, very easy from start to finish everything was explained clear professional

From the onset where my initial enquiry was picked up, I continue to be impressed by how communicative Sunsave are. The initial introductory discussion was very clear, I understood what they needed so that a fully costed proposal could be made and the follow up call where we went through the proposal was equally impressive. The main difference with dealing with this company compared to others is that they understand that they need to build a relationship with a customer and importantly, how easy it is to actually do this. Something that many other providers fail to grasp. The install team were great, they've done a very good job keeping it all tidy and were happy to answer my stupid questions about how the kit works. The day after the install, Sunsave contacted me to make sure I was happy with everything and have given me all I need to set up the SEG side of my install.

I would completely and wholeheartedly recommend using Sunsave for your Solar+Battery installations.

Clear information and regular contact throughout the process. Great team installing

I recently had discussions with Edd Neill from Sunsave about a potential solar panel installation, and I must say, his service was exceptional. From the start, Edd was incredibly professional, knowledgeable, and supportive throughout the pricing and consultation process. His communication was clear and timely, and he went above and beyond to ensure I had all the information needed to make an informed decision.

Although we decided not to proceed with Sunsave, Edd’s professionalism and dedication truly stood out. His efforts and customer-focused approach were second to none, and I believe his work deserves recognition. Thank you, Edd, for making the experience such a positive one.

Excellent service from Jonny Surtees

From start to finish everything has gone smoothly. Mo in support has been at hand throughout, answering all of our questions. The design and install has been excellent.

Just finished the install with Sunsave. Very easy process to follow and the support from the team was great throughout. Easily contactable and supportive with any queries.
Highly recommend if you are wanting a manageable solar installation.
Included a last minute request for a EV charger and they were more than helpful getting it added to the quote.

I've had a great experience with Sunsave, who despite apparently being quite busy according to all of these reviews, managed to treat me as if I was one of their only few customers. They've got their heads screwed on, the salesperson I initially spoke to answered all of my questions when I had them. I of course was sceptical about signing up with them, but I did my due diligence, and they weren't promising me the earth to get me to sign up either. I went in to the arrangement very much with my eyes open. Signing up with Sunsave is so much better than paying a huge upfront cost and then being left to deal with everything yourself. They offer an ongoing supportive relationship for the duration of your equipments life. I could never afford to pay out for all of this equipment and the repayment interest is less than my mortgage. That's the key thing. If you're worried about selling your house with this relationship in place, you can settle the agreement early with the extra money you make from having panels fitted to your house in the first place. Or the new people can take on the contract, it's not very likely they'd turn it down. It's not that big of a deal if you consider it.

Everything happened exactly when it should have in terms of installation, no messing about, no rearranging, everything was finished in 2 days on my terraced property. I think the most difficult part of the process was going around getting the pictures of around the property so that they could prepare for the installation, and that was hardly a chore.

As for the solar itself, I've already been generating enough to power my house and charge the battery even in winter. Of course it's going to vary due to the weather but I've literally expected nothing. I'm still waiting for Octopus to set up my export tariff so I've actually been exporting for free at the moment (that is nothing to do with Sunsave, they provided all of the documents as soon as they got them). I'm looking forward to being able to sign up to the Virtual Power Plant which is leveraging their customer base and their batteries for the good of the grid and getting paid for it. They've even paid attention to such details as bird protection, as I didn't realise pigeons really like getting under panels until they mentioned it. I've now noticed so many installations in my area without it, which makes me somewhat smug.

It really is worth doing. I'm very happy and so long as they manage to scale their customer service along with the huge increase in business they will no doubt get when word gets around about them, then I can't imagine I will ever have any issues. They've got to maintain their side of their relationship otherwise their business model doesn't work. If you're not sure about any of this then speak to them. You'll soon see.

From the initial enquiry call, through to clear explanation of benefits and procedures working with Jack and Sophie from Sunsave has been great. The install went really smooth and system worked as described. Totally recommend Sunsave!

Just had ours fitted, can’t fault them. Mo was amazing and kept us informed all the way through the process. Everything working great.

Great communication. Installation staff that were efficient, polite, respectful of our property and knowledgable and helpful.

I have my solar panel installed by Sunsave. They are professional, very helpful and good customer service.

Sunsave are so communicative and were there to walk us through the whole process from start to finish. We did a lot of research into different companies that provide solar panels and plans and Sunsave kept coming up tops. Even at the start of the process their expert team of staff are ready to help you with whatever questions you might have. The install was quick and easy and Sunsave contine to give us support. We highly reccomend Sunsave if you are looking to get solar but can't afford to buy them out right.

Sunsave were efficient throughout the process in terms of communication and arranging things. Where there were challenges, they worked well with us, and the service level seems high. Hoping for good savings to come, and happy to recommend the service during the installation.

Solar save were grate throughout our whole experience, we chose them for the no upfront cost, yes over the years we'll pay a little extra but we now feel protected against rising energy costs and the estimated savings provided by Solar Save are clearly thorough and promising. We didn't feel pressured by the sales team who were happy to answer any questions we had before committing to anything. All the contractors that installed the equipment were professional, friendly and respectful of our property. The support team and after sales team have also been very helpful, available at all times and clearly very knowledgeable. Can't recommend Sunsave enough.

From beginning to install this has been such an easy process. There has been support at every stage of the way.
There is no way we would have been able to get a solar and battery install without sunsave.

Great communication all through the process.
It was all very smooth and very easy.
Great staff to deal with and so fascinating to watch the power generated even with Autumn sunshine.
Looking forward to next summer’s SUN
Thank You All 🌞🕶️🌞