Sunset Finance Inc. Reviews 735

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Every time I call with a question, I am put on hold for quite a while before I eventually hang up. It's always 15 or more minutes and no one even checks on me while I'm holding - they could just pick... See more

Company replied

Rated 5 out of 5 stars

The ladies at the Covington location are absolutely incredible. Always have positive attitudes when working with us absolutely trust them with our needs. We go not only for our loans but also our taxe... See more

Rated 5 out of 5 stars

Everyone at Sunset Finance are completely different than any place I've been to. The staff are extremely friendly. They all engaged in conversation other than the reason why you are there. They actual... See more

Rated 5 out of 5 stars

Extremely friendly staff. Above and beyond customer service. I wish they had online pay yet then I kind of do not because they call you. Life gets busy and we forget and they are very understanding ab... See more

Company details

  1. #72 of 86 best companies in Loan Agency
  2. #8 of 10 best companies in Tax Preparation

Written by the company

Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

735 reviews

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Rated 1 out of 5 stars

Advise everyone to not get along with…

Advise everyone to not get along with this company they will harass you and harass you and call your references and harass them come to your house you try to make arrangements to come in and pay your payment they still come harass you they'll call her ass you and call you 24/7 so advise do not I repeat do not get along with this company

Flight Finance of Anderson
2.2
(13)
Loan agency in the Centerville, South CarolinaOpen
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1313 Pearman Dairy Rd, Anderson, SC 29625
4.4 mi
Map of flight finance of anderson
Open ⋅ Closes 5:30 PM
Services: Installment loans, Title loans, and Tax Preparation
(864) 622-7684
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August 20, 2024
Unprompted review
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Reply from Sunset Finance Inc.

Thank you for your feedback. Any business relationship requires clear communication on both sides. When a customer maintains clear communication with the branch, then there is no need to contact one's references. If you would like to discuss this issue further, with a district supervisor, you may contact our home office at 864-886-9950, and we will take your information for him to contact.

Rated 1 out of 5 stars

High Risk, Higher Interest

The place will get you approved if you really need the cash right away, but the interest rates there are so outrageous. I got approved for $700 on July 26, 2024. I only left the place with $689.72. My loan contract was for 10 payments of $125 a month and if I went the term of the contract I would have paid them back $1250.00 for just $689.00. But I paid it off before the first payment was due on the 1st of September, but still ended up paying them $959.72. So I asked how is it that if I would have just went the term of the contract I would have paid $1250, but I paid it off not even a month after I got it and still ended up paying them $959, just $290 shay of what the whole loan term would be. All they could tell me was that they are a high risk high interest loan place. I would advise asking all these questions before taking out a loan with this company.

August 19, 2024
Unprompted review
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Reply from Sunset Finance Inc.

Thank you for your feedback. We operate within all state and federal guidelines, and interest rates are set for the industry by them. Any companies who operate in our industry will most likely charge the same rates. I agree it is always a good idea to ask any and all questions up front. If you'd like to be contacted by a district supervisor regarding your experience, you can contact our home office at 864-886-9950 and we will take your contact information and have the supervisor contact you.

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Rated 1 out of 5 stars

The worst loan company ever!!

The worst loan company ever!!! Staff are very rude employee told me that I needed to go borrow from someone to pay them and a few other rude words she said and kept calling after I told her when I could pay I do not recommend them to anyone and I will never be using them again!!😡

August 6, 2024
Unprompted review
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Reply from Sunset Finance Inc.

Thank you for your feedback. Please contact our Home Office at 864-886-9950 if you would like to provide additional details regarding your issue, and we can have a district supervisor contact you.

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Rated 1 out of 5 stars

Denied

Was denied for a small loan that I knew I could pay back.

July 9, 2024
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Reply from Sunset Finance Inc.

We appreciate your feedback. You should receive or have received a letter explaining any reason you were turned down. Should you have additional questions you may contact our Home Office at 864-886-9950.

Rated 5 out of 5 stars

Extremely friendly staff highly recommend

Extremely friendly staff. Above and beyond customer service. I wish they had online pay yet then I kind of do not because they call you. Life gets busy and we forget and they are very understanding about it. I would recommend to anyone who can make their payments and would like a loan, to contact these friendly folks.

July 4, 2024
Unprompted review
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Rated 3 out of 5 stars

No online payments

Service is great, the staff are awesome.. just wish there was an online way to pay. I really don't like saying my information out loud on a phone. A secured website would be better.

June 13, 2024
Rated 1 out of 5 stars

Employees out of Jonesboro

Employees out of Jonesboro, Georgia, are horrible and rude. Need to be trained better

June 12, 2024
Unprompted review
Sunset Finance Inc. logo

Reply from Sunset Finance Inc.

Please reach out to me at our Home Office so I can gather more details and have district supervisor contact you. 864-886-9950 ext. 114

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