Sunset Finance Inc. Reviews 735

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Every time I call with a question, I am put on hold for quite a while before I eventually hang up. It's always 15 or more minutes and no one even checks on me while I'm holding - they could just pick... See more

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Rated 5 out of 5 stars

The ladies at the Covington location are absolutely incredible. Always have positive attitudes when working with us absolutely trust them with our needs. We go not only for our loans but also our taxe... See more

Rated 5 out of 5 stars

Everyone at Sunset Finance are completely different than any place I've been to. The staff are extremely friendly. They all engaged in conversation other than the reason why you are there. They actual... See more

Rated 5 out of 5 stars

Extremely friendly staff. Above and beyond customer service. I wish they had online pay yet then I kind of do not because they call you. Life gets busy and we forget and they are very understanding ab... See more

Company details

  1. #72 of 86 best companies in Loan Agency
  2. #8 of 10 best companies in Tax Preparation

Written by the company

Sunset is part of the Consumer Finance Industry and we offer personal installment loans and tax preparation, Sunset helps our customers every day with unexpected emergencies such as auto repair and doctor bills. We also help our customers with cash for vacations, holidays, back to school needs, and more. We were founded in 2001 and operate over 40 locations in Georgia and South Carolina under the names Sunset Finance and Flight Finance.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

735 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Professional

The staff was great, nice and very professional. I highly recommend to anyone in the area to check them out if you need help with your tax, loans ECT.

May 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

I love the atmosphere at Sunset Finance. The ladies there are great! Ms.Nicole is absolutely amazing! She goes above and beyond for her customers. I have been a customer for years but this is the best I have seen in the office thus far! Thank you Nicole and Sunset staff for all you do!

April 27, 2024
Unprompted review
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Rated 5 out of 5 stars

I just wanna take this time out to…

I just wanna take this time out to thank.. I mean truly thank Mrs Whitener.. she’s always treated me like my business matters.. went the extra mile to help me when I needed it.. I promise she has saved my life a million times over.. I recommend her to everyone I know..

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

The ladies at the Covington location…

The ladies at the Covington location are absolutely incredible. Always have positive attitudes when working with us absolutely trust them with our needs. We go not only for our loans but also our taxes my special girly there is Tabitha she is awesome and makes us feel very comfortable. Great job girl's keep up the awesome work.

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Melina is amazing to work with

Melina is amazing to work with. All of them are wonderful people. They understand that life happens and they are always willing to help you. All they ask is to keep in contact. If you do that, they will do as much for you as possible and more. If you haven't ever used them and you need a little help, like I always do, give them a call and I can guarantee they will do everything in their power to help.
I love these people.

April 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Nicole Whitener has to be the best…

Nicole Whitener has to be the best person I have gone to for my taxes. She is absolutely amazing, patient and all around delightful. I will never use anyone else and have referred family and friends ◡̈

March 14, 2024
Unprompted review

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