Sunshinediamonds Reviews 

401
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning design of the jewelry, often highlighting its incredible sparkle and craftsmanship, alongside excellent communication and service throughout the ordering process. Reviewers frequently mention the beautiful presentation, including secure packaging and special light-up boxes that enhance the jewelry's brilliance, with delivery often being prompt. However, some people mentioned that delivery times could be longer than anticipated, with certain orders taking several weeks to arrive. A few other people also felt that there were concerns regarding the quality of some items, with reports of products not being as described or having issues like coatings coming off.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Consumers consistently report high satisfaction with the quality of products, describing items like diamond... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Service

Clients share positive opinions on service, with many reviewers expressing delight and satisfaction with the... See more

Order

Reviewers express satisfaction with the ordering process, highlighting excellent communication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a 5.7ct lab diamond 9ct yellow gold tennis bracelet through their shop and the quality is great. My wife is very pleased with it. It’s good value and Sunshine diamonds have kept me updated thro... See more

Company replied

Rated 5 out of 5 stars

This is our third purchase from Sunshine Diamonds. We recently bought two bracelets and have just added a pair of diamond earrings. The design is stunning, the sparkle is incredible, and the go... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic company! You will not find better value or better quality anywhere else for the crazy prices they sell at. Make sure you understand that delivery may take 2 to 3 weeks, but it's w... See more

Company replied

Rated 5 out of 5 stars

I would give this company 10 stars if i could!!! Absolutely amazing customer service and product of course! We found a dream wedding ring in this store , searching between Ireland and UK , ring size w... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Sunshine Diamonds Luxury You Deserve, Trust Delivered At Sunshine Diamonds, we offer an exquisite selection of fine jewellery, specializing in natural and lab-grown diamonds. Our collections feature beautifully crafted rings, bracelets, necklaces, earrings, and more, designed to suit every style and occasion. As a trusted online jewellery retailer, we are committed to providing exceptional quality, ethical sourcing, and competitive pricing, ensuring that every piece reflects luxury and value. Whether you're looking for a timeless engagement ring, a meaningful gift, or an everyday statement piece, we bring brilliance and craftsmanship to every design. Why Shop with Us? ✔️ Specialists in diamond jewelry ✔️ Fine jewellery for every occasion ✔️ Ethically sourced materials & expert craftsmanship ✔️ Hassle-free returns & secure transactions ✔️ Fast & reliable delivery Discover the perfect piece at www.sunshinediamonds.com – where elegance meets excellence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(401)

311 reviews in the last 12 months

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Rated 5 out of 5 stars

5 STARS Better than I could have hoped for

Honestly couldn’t have asked for anything better. The communication was amazing the quality was perfect and I’m just honestly over the moon with what I received. When the ring arrived I was just smiling and I can’t thank everyone here enough.

March 19, 2026
Unprompted review
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Reply from Sunshinediamonds

Samuel, smiling when the ring arrives — that is the Sunshine Diamonds goal, every single order, every single time. We're so glad that the communication was clear, the quality was spot on, and that the moment it arrived it was everything you hoped for. Reviews like yours remind us why we do what we do. Thank you from the bottom of our hearts, and we hope it brings happiness for years to come!

Rated 5 out of 5 stars

Great value for money! Excellent services!

Great communication, high top quality services, really fast delivery and fantastic work! I highly recommend sunshine diamonds 💎. Buy with confidence ✨️

March 11, 2026
Unprompted review
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Reply from Sunshinediamonds

Natalia, "buy with confidence" — those three words are everything we work toward! Fast delivery, top quality diamond jewellery, and communication that actually keeps you in the loop — that's the Sunshine Diamonds standard, and we're so glad you experienced all of it. Thank you for recommending us so warmly and for trusting us with your purchase. We hope to see you again soon — we'll be ready with the same sparkle!

Rated 5 out of 5 stars

Great service and communications

Great service and communications. Beautiful product, well presented.

March 11, 2026
Unprompted review
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Reply from Sunshinediamonds

Dear Caroline,

Thank you so much for your wonderful review! We’re delighted to hear that you were happy with both our service and communication. It means a lot to us that you also loved the product and its presentation.

At Sunshine Diamonds, we always aim to provide beautifully crafted jewellery along with a smooth and transparent customer experience, so your kind feedback truly means a lot to our team.

Thank you again for your support, and we hope to serve you again in the future.

Warm regards,
Sunshine Diamonds Team

Rated 5 out of 5 stars

I would give this company 10 stars if i…

I would give this company 10 stars if i could!!! Absolutely amazing customer service and product of course! We found a dream wedding ring in this store , searching between Ireland and UK , ring size was too big, within 1 week ring was resized and sent back, communication perfect! 👌

March 10, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you so much, Zivile! A dream wedding ring deserves nothing less than perfection — and that includes the fit! 💍 Since we manufacture every piece ourselves right here in our workshop, resizing is something we take great pride in doing properly. No middlemen, no delays waiting on suppliers — just our craftsmen getting it right. All our gold is Hallmark certified and every diamond is independently certified, so you truly have a forever piece. Wishing you both a lifetime of happiness! Warmly, Mr. L.R. — Sunshine Diamonds

Rated 5 out of 5 stars

Great service

Great service. Fast delivery and kept up to date with process

March 6, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Julie! We believe buying fine jewellery should feel as good as wearing it — fast, transparent, and stress-free. As direct manufacturers, we cut out the middlemen so we can focus on what matters: getting your piece to you beautifully and on time. Glad you felt that difference! 😊 — Mr. L.R., Sunshine Diamonds

Rated 5 out of 5 stars

Great service

Great service ,kept me updated along the way, ring came in a lovely box very well presented

February 27, 2026
Unprompted review
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Reply from Sunshinediamonds

Now THAT is how jewellery should arrive — not just delivered, but presented! 🎁 We hand-pack every order ourselves because when you're buying hallmarked gold and certified diamonds, the unboxing should feel as special as the piece inside. Delighted you loved it! — Mr. L.R., Sunshine Diamonds

Rated 5 out of 5 stars

Highly recommend

Really pleased with my earrings, great communication and service throughout. Will definitely purchase again from sunshine diamonds

March 6, 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Catrina! We're absolutely delighted your earrings hit the mark ,At Sunshine Diamonds, every piece is crafted with certified diamonds and hallmarked gold — because your ears deserve nothing less than Hatton Garden's finest. We'll have the kettle on ready for your next visit (online or in person)!

Rated 5 out of 5 stars

I recently purchased two beautiful lab grown diamond rings

I recently purchased two beautiful lab grown diamond rings from Sunshine Diamonds. I have never bought expensive jewellery from an online store before and therefore I was a little apprehensive. However, having searched high street, independent shops and subsequently online sellers to find what I wanted, I am extremely pleased with the quality, service and value for money offered by SDs. My husband contacted SDs due to order queries. On each occasion he was pleased with the helpful jeweller, who was keen to offer good service. Both items came a day early, via insured Royal Mail and therefore they sent email delivery updates.

I would definitely use Sunshine Diamonds again and I have recommended them to friends and family.

February 10, 2026
Unprompted review
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Reply from Sunshinediamonds

Sal, this review made our whole jewellery bench smile! 💍 We completely understand the nerves of buying fine jewellery online for the first time — but that's exactly why every Sunshine Diamonds piece comes with certified stones, hallmarked gold, and a team of actual jewellers. So glad your husband got the royal treatment too. Welcome to the Sunshine family — your friends and family are in for a treat!

Rated 5 out of 5 stars

Best service I have had from online company for years

Great service from this company. Solitaire diamond engagement ring. Had it resized on free resize offer, all done and returned within 5 days, they pulled out all the stops and got it back super quick as it was for birthday present.

February 27, 2026
Unprompted review
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Reply from Sunshinediamonds

Kenneth, challenge accepted — and delivered! 🏆 A perfectly resized solitaire diamond engagement ring back in 5 days? That's our jewellers skipping lunch AND tea breaks (don't worry, we fed them biscuits 🍪). At Sunshine Diamonds, certified diamond engagement rings + free resizing is just how we do things in Hatton Garden. Hope the birthday surprise was absolutely magical! 💍

Rated 5 out of 5 stars

Sunshine Diamonds are superb.

Sunshine Diamonds gave me a superb service, their communications were quick & polite, prompt delivery too * * * * *

February 4, 2026
Unprompted review
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Reply from Sunshinediamonds

Paul, five stars AND the word 'superb'? You really know how to make a jeweller's day! 💎 Quick comms, prompt delivery, and certified diamonds — it's the Sunshine Diamonds standard we hold ourselves to every single day on Hatton Garden's finest. Thank you for trusting us with your purchase. You're a gem. (We had to. 😄)

Rated 5 out of 5 stars

beautiful ring from…

Just received my beautiful ring from Sunshine Diamonds. From ordering to receiving my ring, their customer services has been 5*. The ring has been beautifully crafted. The presentation box is lovely with a light on the inside to show off the rings brilliance. Would definitely purchase from Sunshine Diamonds again.

February 26, 2026
Unprompted review
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Reply from Sunshinediamonds

MeShell, that presentation box with the interior light was MADE for a ring this beautiful — and so were you! 💍✨ We believe certified diamonds and hallmarked gold deserve a grand entrance, not just a plain brown parcel. We're thrilled the whole experience felt 5-star from click to unboxing. Sunshine Diamonds Hatton Garden will always be here when you're ready to add to the collection 😉

Rated 5 out of 5 stars

Ring sizer review

It came during the suggested delivery time, which was very efficient, and I was happy with the product, which was a ring sizer, which worked perfectly

February 25, 2026
Unprompted review
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Reply from Sunshinediamonds

Toby, even our ring sizers get 5 stars — we love to see it! 🎯 Consider this the very first step of your Sunshine Diamonds journey... because once you know your size, the certified diamonds and hallmarked gold are waiting 😄💍 Glad it arrived on time and did its job perfectly. Now the real fun begins!

Rated 5 out of 5 stars

Amazing

Amazing, the ring made me so happy and makes my coworkers jealous

February 3, 2026
Unprompted review
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Reply from Sunshinediamonds

Tapiwa, making coworkers jealous is honestly an UNDERRATED jewellery goal and we are HERE for it! 😂💎 A certified diamond piece from Sunshine Diamonds, Hatton Garden's finest — of course they're jealous. We'd be too. Wear it proud, you've earned every single sparkle!

Rated 5 out of 5 stars

Great service A beautiful diamond…

Great service A beautiful diamond bracelet Very good value for money

February 10, 2026
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Reply from Sunshinediamonds

Kate, a beautiful certified diamond bracelet AND great value for money? That's the Sunshine Diamonds promise — Hatton Garden quality without the Hatton Garden headache 😄💎 So glad you loved it. Market Harborough now has a little more sparkle thanks to you! ✨ Thank you for your kind words — they mean the world to our team

Rated 5 out of 5 stars

Great delivery service and amazing…

Great delivery service and amazing quality.

February 22, 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Corey-jay,

Thank you so much for your kind words! We believe great diamond jewellery deserves great delivery service too 😄 So I’m thrilled to hear everything arrived quickly and the quality impressed you.

Enjoy your sparkle, and thank you for choosing Sunshine Diamonds!

Warm regards,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

1 carat diamond eternity ring

Ordered a 1 carat diamond eternity ring for my wife and I'm so impressed with the quality and price especially having looked in all the high street jewellery shops. Highly recommend having a look if you need that special gift for a special soneone.

December 22, 2025
Unprompted review
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Reply from Sunshinediamonds

Hi Alan,

This made us smile! A 1 carat diamond eternity ring is a serious husband win 🏆

We’re so glad you compared us with the high street jewellery shops and found both the quality and pricing impressive. That’s exactly what Sunshine Diamonds stands for — luxury without the inflated price tag.

Your wife is a lucky lady!

Best wishes,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 4 out of 5 stars

Great experience

Great experience, finally found out my ring size !

February 21, 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Seren,

Finding your ring size is honestly a bigger achievement than people realise! 😄

I’m so pleased you had a great experience with us. Now that you know your size… more diamond jewellery shopping might be dangerously easy!

Warm regards,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

Gorgeous tennis bracelet

Gorgeous tennis bracelet. Made to specification. Kept informed ant every stage. Authenticated by eBay as purchased. Presented beautifully in a box, with an insurance documentation.
Thank you.

February 5, 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Sharon,

Thank you so much for this detailed review! Your bespoke tennis bracelet being made to specification and authenticated is exactly the level of craftsmanship and transparency we aim for.

From production updates to insurance documentation, we want every Sunshine Diamonds purchase to feel secure and special.

Enjoy your beautiful diamond tennis bracelet!

Kind regards,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

Sunshine diamond were great

Sunshine diamond were great. Fast delivery, updates throughout my order and the earing are amazing

February 21, 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Jessica,

Fast delivery + amazing earrings = perfect combination! 😊

We always keep customers updated because buying diamond jewellery should feel exciting, not stressful. I’m so happy your earrings lived up to expectations.

Thank you for trusting Sunshine Diamonds!

Best,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

Amazingly beautiful ring.

I received my beautiful sparkling cushion cut halo ring yesterday.
It is breathtakingly gorgeous,
it has obviously been made with a lot of love,skill and care.
I don’t have enough words to say how very pleased I am with it.
I would certainly make another purchase with sunshine diamonds.🥰😁🥳🙏
Kathy Cheshire

February 20, 2026
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Reply from Sunshinediamonds

Hi Kathy,

Reading this truly made our day! A cushion cut halo ring should absolutely take your breath away — and I’m so happy it did.

Every lab diamond ring is crafted with precision, care and a lot of passion, so your words mean the world to us.

We can’t wait to create your next sparkling piece!

With warm thanks,
Mr LR
Customer Support Manager
Sunshine Diamonds

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