Took us 40 minutes to get to our accommodation from where the driver dropped us, so much for door to door! Shocking behaviour. Booked with SunTransfers as they offer door to door transp... See more
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Pick up Palma Airport: Driver 20 minutes delayed. Only showed up after complain. Driver didn’t know the way. Took another 20 minutes Google map research before driver was able to start Pick up El Ar... See more
WORST CUSTOMER SERVICE EVER. Just don’t use these people. If you need to change your pick up point they won’t cooperate. It’s unrealistic ti expect customers arrangements to change. If you man... See more
We waited 20 minutes at their desk in the terminal building at Tenerife south airport then they simply escorted us to the public taxi rank where they have an arrangement to queue jump and placed us in... See more
Excellent
Excellent. I have used suntransfer this holiday 4 times for 4 different pick ups at cancun AirPort. Very God Price and driver was waiting for us
My cousin forgot her bag with her passport and money at the taxi. After an online chat with suntransfer the driver was contacted and came back To the hotel To bring back the bag.👍👍👍
October 10, 2021
Unprompted review
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Dont use Suntranfer
Pick up Palma Airport: Driver 20 minutes delayed. Only showed up after complain. Driver didn’t know the way. Took another 20 minutes Google map research before driver was able to start
Pick up El Arenal Clup Nautico Marina: Driver didn’t show up at all. Extremely inconvenient situation. Had to find a another Taxi at 6:30 in the morning. Almost missed airplane. After trip no message, excuse or refund from suntranfer. Just silence
August 9, 2021
Unprompted review
Bad experience!!
We were really disapointed with the trip we booked with Suntransfer. First of all the boat was extremely overcrowded. It seemed like there was twice as many people as seats on the boat, and we had to stand for the entire trip. Second of all the food was inedible, and they didn’t serve us any drinks, because they said the line was too long. We couldn’t even get a glass of water with our food. In conclusion the trip was not at all what was described to us and what we expected.
July 28, 2021
Unprompted review
Excellent service
We booked a transfer for this year and had to cancel due to COVID-19. We have rebooked for next year and had no problems, only having to pay the 3 euros for the insurance cover. Brilliant service during this exceptional time.
July 25, 2020
Unprompted review
Never book with them !!!!
Never book with them !!!!
They will take your money and not pick you up. We had 2 transfers with them . One was 30 minutes late, the other one didn’t come at all!!
October 5, 2019
Unprompted review
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First time we used and fantastic…
First time we used and fantastic service, easy booking & payment system. Driver arrived early was courteous, loaded all our cases & drove with care! Will definitely use again!
July 20, 2019
Unprompted review
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