I ordered 2 pairs of sunglasses which was supposed to be 7 - 10 business days and on the shop app it says they are still preparing the order . It’s been almost 3 weeks . I just want my sunglasses p... See more
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I wish I knew its a Chinese company after falling victim to 1 few years ago now they use other platform to scam people, 2 pairs of glasses before Christmas hoping to rock my holiday but I guess they p... See more
Company replied
I requested the cancellation of an order made by error right after I've set it yesterday. Unfortunately many links doesn't works on their page, included the refund form which in their words is the onl... See more
I ordered three pairs of sunglasses. They were all sent separately, the first two arriving weeks apart and the third never arriving. Why they weren't sent as one package who knows? When I advised... See more
Company replied
1.6
Bad
1K reviews
Hasn’t replied to negative reviews
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It was very easy to order and function…
It was very easy to order and function off of this website. Had no problems what so ever and will be using this website when I need sunnies in the future
October 13, 2019
Unprompted review
Reply from Sunvoss
Hi Kayne,
Thank you for giving us your valuable feedback. We are improving our product, each day, day by day. So, it's great to know that our customers are loving it. If there are any other features that you'd like to see, please do let us know.
Have a great day!
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honestly i like your punctuality and…
honestly i like your punctuality and customer care. keep it up
October 11, 2019
Unprompted review
Reply from Sunvoss
Hi Gabriel,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.
Cheers. :)
Great experience with a wonderful …
Great experience with a wonderful staff looking forward of doing more business
October 8, 2019
Unprompted review
Reply from Sunvoss
Hi, Kyle!
We would like to thank you for all your purchases in our shop. We appreciate it and the time you spent with us. We also look forward to seeing more of you here. Can't wait for you to receive your sunglasses! Have a great day!
One of the best services
One of the best services, and just want to say thanks for the good quality
October 7, 2019
Unprompted review
Reply from Sunvoss
Hello, Ruan!
We are overwhelmed with your positivity. We would like to thank you for doing this. It means a lot to us. We hope you receive them soon. We also hope to hear more from you. Have a nice day!
It's been great shopping .
October 7, 2019
Unprompted review
Reply from Sunvoss
Hello, Malik!
We would like to thank you for your recent purchase and for the time you spent to make this review. It means a lot to us. May you have the patience to wait for your sunglasses and hope you like it! Have a wonderful day!
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Straight to the point
Straight to the point, easy ordering and now I can't wait to have my sunnies on
October 6, 2019
Unprompted review
Reply from Sunvoss
Hello, Jesse!
We are glad to know that you had an easy experience placing your order. We hope that you were able to pick the sunglasses that suited your interest. We can't wait for you to receive it as well. Have a great day!
Fabulous.
Hi! Great taste and a lot of choices. I can’t wait to have them. Thanks 🙏
October 4, 2019
Unprompted review
Reply from Sunvoss
Hi Elena!
Thank you for the 5-star rating and for appreciating our products. Your satisfaction is very important to us.
Have a nice day!
To be honest I didn't receive my…
To be honest I didn't receive my product yet,but I like your product. Because I didn't have money that why I don't buy.
But now you'll see.
October 4, 2019
Unprompted review
Reply from Sunvoss
Hi there!
We are glad that you decided to purchase in our shop! We appreciate your time. Just to inform you, our deliveries take on average 15-18 business days. We hope that you'll have the patience to wait for your parcel and hope that you'll enjoy and like your new sunglasses! Have a fantastic day!
Very easy ordering and also amazing…
Very easy ordering and also amazing service.. awaiting for my shipment and hoping its the best
October 4, 2019
Unprompted review
Reply from Sunvoss
Hello there!
We are glad to know that you had an easy experience placing your order. We couldn't ask for more. Thank you for sharing this with everyone here. It means a lot to us. May you have the patience to wait for your sunglasses. Have a wonderful day!
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I saw an add in Instagram and I was…
I saw an add in Instagram and I was surprised what a big variety of glasses this company has. I made an order almost same day and it was very easy and fast process. So I look forward to receiving my item.
October 3, 2019
Unprompted review
Reply from Sunvoss
Hi there!
We'd like to thank you for your recent purchase. We hope that you managed to pick the sunglasses you like in our collection. We also look forward for you to receiving your order! Have a nice day!
Reply from Sunvoss
Hello, Sebastian!
Thank you for your compliments, Sebastian. We appreciate it. Also, we would like to thank you for trusting us with your purchase. We hope that your good experience will continue on until you receive your sunglasses. Hoping for your patience. Have a great day!
All-around good customer experience
Great product, securely packed with plenty of bubble wrap, conveniently delivered to my door, extremely devoted customer service – I’d say you have a bright future (better get some shades).
October 1, 2019
Unprompted review
Reply from Sunvoss
Hello, John!
We are glad that you like both our product and service. Thank you for taking the time to share with everyone your experience. It means a lot to us. We hope that you'll enjoy using it. You deserve everything, John! Have a wonderful day!
Negative reviews on Facebook have…
Negative reviews on Facebook have convinced me based on prior transactions. Based on Facebook transactions with foriegn companies withmultiple nagative reviewsended badly for me. I am inclined to discontinue our business relationship and request an immediate cancellation of my order on 9/29/2019 as wellas an immediate refund as requested prior to shipping order # SV80789.
September 30, 2019
Unprompted review
Reply from Sunvoss
Hi Danny!
We respect your decision to cancel your ordered item but all our products are authentic and we ensure the quality as we don't want to disappoint our customers when they receive it. You can also check the other reviews here in trustpilot.
Have a nice day!
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Love the variety of glasses
September 29, 2019
Unprompted review
Reply from Sunvoss
Hi Karl,
We would like to thank you for the wonderful feedback and we glad that you love the variety of our sunglasses.
Have a great day!
Reply from Sunvoss
Hi Albe, thanks for your great feedback and we really appreciate taking some time to write us positive feedback. Thanks!
Great products with an a touch of class…
Great products with an a touch of class and finesse.
September 27, 2019
Unprompted review
Reply from Sunvoss
Hi there!
We really appreciate the compliments you've provided in this review. This positive feedback means a lot to us.
Great Site, great styles, Great Prices
The website was very user friendly and had a great selection of unique styles with affordable prices. PayPal is accepted for easy payment and the company is very quick with updates on my order.
September 26, 2019
Unprompted review
Reply from Sunvoss
Hi Tyler,
You are our customer so we value your satisfaction and experience with us. We would also like to thank you for purchasing with us and complimenting our store.
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Hi there
Hi there, I got my sun glasses today! So just takes little longer to Ireland. But i am happy enough, for my first purchase.
September 26, 2019
Unprompted review
Reply from Sunvoss
Hi there!
Thank you for taking the time to share your thoughts and experience with us. Thank you also for the compliments you've given. We really appreciate it so much.
thank you for your kind follow up and…
thank you for your kind follow up and care
September 26, 2019
Unprompted review
Reply from Sunvoss
Hi Hassan!
Thank you for the 5-star rating. It's our responsibility to keep you updated by email and SMS about the latest status of your ordered item.
Have a nice day!
The best and most unique glasses…
The best and most unique glasses available!
September 25, 2019
Unprompted review
Reply from Sunvoss
Hi Aaron,
We really love the fact that you are happy with our product. Thank you so much!
Have a great day!
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