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Rated 1 out of 5 stars

I ordered 2 pairs of sunglasses which was supposed to be 7 - 10 business days and on the shop app it says they are still preparing the order . It’s been almost 3 weeks . I just want my sunglasses p... See more

Rated 1 out of 5 stars

I wish I knew its a Chinese company after falling victim to 1 few years ago now they use other platform to scam people, 2 pairs of glasses before Christmas hoping to rock my holiday but I guess they p... See more

Company replied

Rated 1 out of 5 stars

I requested the cancellation of an order made by error right after I've set it yesterday. Unfortunately many links doesn't works on their page, included the refund form which in their words is the onl... See more

Rated 2 out of 5 stars

I ordered three pairs of sunglasses. They were all sent separately, the first two arriving weeks apart and the third never arriving. Why they weren't sent as one package who knows? When I advised... See more

Company replied

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1.6

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

No trouble at all

I’ve had no trouble at all throughout the whole order, easy to understand website

September 24, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Sander!

Thank you for appreciating our website. We make sure the website is user-friendly and easy to navigate.

Have a nice day!

Rated 5 out of 5 stars

The service was excellent,will surely…

The service was excellent,will surely tell my friends and family about you and will purchase more from you.

September 24, 2019
Unprompted review
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Reply from Sunvoss

Hi Kegomoditswe!

Thank you for the 5-star rating. It's our pleasure to provide the best possible support and service to our customers. Your satisfaction is very important to us.

Have a nice day!

Rated 5 out of 5 stars

I think you are reliable and it was a…

I think you are reliable and it was a very good pricing on the glasses I bought

September 23, 2019
Unprompted review
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Reply from Sunvoss

Hi, Bob!

We would like to thank you for your recent purchase. Thank you for trusting us with this. We hope you receive them soon and use them. Your patience is highly appreciated!

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Rated 1 out of 5 stars

Cheap and break easy

I am very disappointed with quality of Sunvoss sunglasses. They are of very cheap quality and mine broke in two weeks of light use. On top that the hinges are poorly fitted to the frame. I don’t recommend this product.

September 23, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Alberto!

It is heartbreaking to know about your experience. We've always wanted you to enjoy our products and services. We hope we can do something to make it up to you, Alberto. Should you need assistance with this, you can freely contact us through here: https://sunvoss.com/pages/contact-us. Have a nice day!

Rated 5 out of 5 stars

Great company

Great company, great quality product at a awesome price😀

September 23, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Dewayne!

Thank you for sharing your thoughts here. May you enjoy the sunglasses you purchased with us. We can't wait for you to receive it. May you have the patience. Have a great day!

Rated 5 out of 5 stars

Ordering it was easy and convenient.

September 23, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hey there!

You're very welcome for our services. You are our customer so we value your satisfaction and experience with us. We would also like to thank you for purchasing with us and complimenting our store.

Rated 4 out of 5 stars

Quality glasses

Quality glasses. Fairly decent shipping speed. Glad I made this purchase

September 22, 2019
Unprompted review
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Reply from Sunvoss

Hi there!

We love it that you loved how easy the website was to navigate and that you loved all our items.

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Rated 5 out of 5 stars

Wide variety of styles to choose from

Wide variety of styles to choose from. Website interface is easy to use. Prices are manageable. Overall a great place to find stylish glasses.

September 20, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Phillip!

Thank you for the 5-star rating. Glad to know that placing an order was easy for you. We make sure the website is user-friendly and easy to navigate. Your satisfaction is very important to us.

Have a great day!

Rated 5 out of 5 stars

great!!!

ı have received the glassess

they are great

costumer service was great they informed me all the way

thanks a Lot

September 19, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Yusuf!

Thank you for appreciating the service we provide to our customers. It's our pleasure to keep you updated about the latest status of your ordered item.

Have a nice day!

Rated 4 out of 5 stars

Lots of selection and easy to navigate…

Lots of selection and easy to navigate the site.

September 19, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi, Mike!

We do have a lot of selection of sunglasses and our website is indeed easy to navigate. We hope that you had a great time shopping with us and may your sunglasses meet your expectations. Can't wait for to receive them. Have a nice day!

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Rated 4 out of 5 stars

Good experience online

Quick order , good selection of shades

September 18, 2019
Unprompted review
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Reply from Sunvoss

Hello, Byron!

Yes, it is easy to place an order in our shop. We are glad that you like our collection of sunglasses. We hope that you were able to pick the one that suited your interest. We're excited for you to receive them! Have a great day!

Rated 5 out of 5 stars

Wonderful collection and very unique

September 17, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Amr!

Indeed we have wonderful and unique collection of sunglasses. Thank you for the compliments. May you have chosen the sunglasses that suited your interest. Have a nice day!

Rated 5 out of 5 stars

I Like the Sunglasses they are very…

I Like the Sunglasses they are very beautifull and
unique i live in Germany we dont have this Sunglasses
very good shop

September 16, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Leo!

We are glad that you found the sunglasses that suited your interest and the one that you can't find in Germany. May you like it as much as you did shopping with us. May you have the patience to wait for your order! Have a great day!

Rated 5 out of 5 stars

Although I haven't received the product…

Although I haven't received the product yet, the service is being excellent.

September 13, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Filipe!

Thank you for the 5-star rating. We are glad you appreciate the service we provide to our customers. Don't worry we will keep you updated by email and SMS about the latest status of your ordered item.

Have a great day!

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Rated 5 out of 5 stars

Love the design

Love the design. It looks great.

September 13, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

You are our customer so we value your satisfaction and experience with us. We would also like to thank you for purchasing with us and complimenting our store.

Rated 5 out of 5 stars

Quality products

Quality products, quick and easy customer service, would happily buy again

September 12, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

Thank you for taking the time to share your thoughts and experience with us.

Rated 5 out of 5 stars

Great selection and unique designs!

I had a pleasant experience shopping on Sunvoss! I just love the incredible selection and unique designs. Price wise I think they are definitely reasonable, but I'd have to receive my order before I comment on the quality/value. Can't wait!

September 12, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Mark!

We are glad that you like our sunglasses collection as well as its price. May you have chosen the sunglasses that suited your interest. Hope to read more feedback from you soon! Have a great day!

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