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Super Chill CBD Reviews 192

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TrustScore 3.5 out of 5

3.3

e-Commerce Service
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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, most reviewers were somewhat happy with their experience overall. Customers generally praise the service and the quality of the products, often highlighting their effectiveness. Many also appreciate the fast delivery and reasonable pricing, finding the overall experience positive and recommending the company. However, some people were dissatisfied with their orders, reporting issues such as receiving incorrect items or not getting their full order. There is also significant dissatisfaction with customer service, with many reviewers struggling to get assistance or responses to their inquiries. Delivery times were also a concern for some, with packages arriving late or not at all, even when express shipping was paid for.

What people talk about most

Product

People report positive experiences with product quality. Many consumers praise the effectiveness of the CBD... See more

Delivery service

Users describe ambiguous interactions with delivery services. While many customers praise fast shipping and... See more

Order

Consumers consistently express frustration and dissatisfaction with their orders. Many report not receiving... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The vape cbd products are pretty good. I’ve been trying to communicate with someone but no response. Just wanted to clarify some things. If the products have thc in them. Some of them get you higher t... See more

Rated 3 out of 5 stars

I ordered two cbd vape juices on 12/20/2025 and only received one cbd vape juice on 12/29/2025. I’m yet to receive my other cbd vape juice and it still showing ordered confirmed when I check the track... See more

Rated 4 out of 5 stars

Good service and good delivery, the website can be a little bit difficult to maneuver at first, but once you get gone, it’s as good as any place else if not better

Rated 4 out of 5 stars

Just getting a hold of customer service, coupon code never worked for me. Past those nothings..great place..grreat products!

Company details

  1. #58 of 63 best companies in e-Commerce Service
  2. #113 of 123 best companies in Online Marketplace

Written by the company

Super Chill CBD is an America's No.1 CBD Store, offering over 2500+ premium Award Winning CBD Products that have established the standard for quality throughout the industry.

Contact info

3.3

Average

TrustScore 3.5 out of 5

192 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service

I HAVE MADE 2 ORDERS AND HAVE NOT RECEIVED EITHER

1 literally disappeared after payment.
The other, the store didn’t finish writing the address so now it’s being returned. I have tried reaching customer support 10+ times but no answer, no email back, no call back. Now I’m out $200

July 21, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE THIS WEBSITE

DO NOT USE THIS WEBSITE. They take your money then if something goes wrong do not help you or even speak to you. My package got lost and they have done absolutely nothing to help. If you see them trying to reply to this review saying they have assisted it's all lies and I have full proof. DO NOT USE THIS WEBSITE

July 11, 2025
Unprompted review
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Rated 1 out of 5 stars

You guys messed up two of my order…

You guys messed up two of my order first 400 went missing n I can’t get a refund cuz the address was incorrect so it was send to the sender n I had protection on it n wasn’t compensated, I also got another package on the way n the same thing is happing another $400 worth or items are probably not going to be delivered cause the address is wrong.

Tracking number (1ZGH43190336066631)
Correct address 6053 western blvd apt 1c jacksonville nc, 28546
The packages that got sent to the sender ,1ZGH43190101322093

May 2, 2025
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