Super Chill CBD Reviews 192

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, most reviewers were somewhat happy with their experience overall. Customers generally praise the service and the quality of the products, often highlighting their effectiveness. Many also appreciate the fast delivery and reasonable pricing, finding the overall experience positive and recommending the company. However, some people were dissatisfied with their orders, reporting issues such as receiving incorrect items or not getting their full order. There is also significant dissatisfaction with customer service, with many reviewers struggling to get assistance or responses to their inquiries. Delivery times were also a concern for some, with packages arriving late or not at all, even when express shipping was paid for.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the quality and... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised fast delivery, quick... See more

Order

Users describe negative interactions with order fulfillment. Many customers report significant delays, with... See more

Customer service

People report negative experiences with customer service. Many customers describe the customer service as... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the good service and fast shipping,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The vape cbd products are pretty good. I’ve been trying to communicate with someone but no response. Just wanted to clarify some things. If the products have thc in them. Some of them get you higher t... See more

Rated 3 out of 5 stars

I ordered two cbd vape juices on 12/20/2025 and only received one cbd vape juice on 12/29/2025. I’m yet to receive my other cbd vape juice and it still showing ordered confirmed when I check the track... See more

Rated 4 out of 5 stars

Good service and good delivery, the website can be a little bit difficult to maneuver at first, but once you get gone, it’s as good as any place else if not better

Rated 4 out of 5 stars

Just getting a hold of customer service, coupon code never worked for me. Past those nothings..great place..grreat products!


Company details

  1. #58 of 63 best companies in e-Commerce Service
  2. #113 of 123 best companies in Online Marketplace

Written by the company

Super Chill CBD is an America's No.1 CBD Store, offering over 2500+ premium Award Winning CBD Products that have established the standard for quality throughout the industry.


Contact info

3.3

Average

TrustScore 3.5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Do Not Purchase the 12000 gummies it's…

Do Not Purchase the 12000 gummies it's actually candy no effect at all and it's not that I'm immune because I've bought from other places they hammer you but not these like I said absolutely no effect also this people do not get back to you ive emailed several times also left messages several times I just went ahead and Garbaged 2 full bottles because no one would get back to me for a refund Unacceptable Buisness Management!!!

January 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great

My experience with the product and company has been top notch and I would recommend it.

November 7, 2024
Advertisement
Advertisement
Rated 1 out of 5 stars

Label created but never actually dropped at USPS

I put in an order on 8/31. I have given them sufficient time to get past labor day and then when I finally got an update on the 3rd of September, it's is that a label has been created but nothing had made it's way to USPS. I have already paid and it it's now the 10th of September and the status has bto changed. They promise a 3 to 6 day delivery and claimed I'd have it by the 5th of Sept. I have not received anything and USPS still has the same message.

I have called, messaged on the site, and sent a reply email and emails to the "24hr" response line on weekdays and I have not recieved one word about my order or any communication at all. I would say this is a fraudulent site that needs to be shut down!! All of their information on the site and promises as well, are just words and not legit practice!

August 31, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absurd

Ordered on 9-6-24 paid the 70$ overnight, it’s 9-10-24 and still no update on anything.

September 10, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look