The vape cbd products are pretty good. I’ve been trying to communicate with someone but no response. Just wanted to clarify some things. If the products have thc in them. Some of them get you higher t... See more
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I ordered two cbd vape juices on 12/20/2025 and only received one cbd vape juice on 12/29/2025. I’m yet to receive my other cbd vape juice and it still showing ordered confirmed when I check the track... See more
Good service and good delivery, the website can be a little bit difficult to maneuver at first, but once you get gone, it’s as good as any place else if not better
Just getting a hold of customer service, coupon code never worked for me. Past those nothings..great place..grreat products!
Company details
- #58 of 63 best companies in e-Commerce Service
- #113 of 123 best companies in Online Marketplace
Written by the company
Super Chill CBD is an America's No.1 CBD Store, offering over 2500+ premium Award Winning CBD Products that have established the standard for quality throughout the industry.
Contact info
101 6th Ave, 10013, New York, United States
- 1-844-95-CHILL
- info@superchillstore.com
- superchillstore.com
3.4
Average
193 reviews
Hasn’t replied to negative reviews
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The website is terrible
The website is terrible. You have to get the mouse exactly right to check out, then scroll all the way down. I have tried multiple times to 'subscribe and save' and it never works. Also, I ordered over a week ago and I still haven't received a notice that my order has been shipped. The products from Super Chill are good, but the shopping experience is not.
May 8, 2023
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I don’t know yet but see how long it…
I don’t know yet but see how long it takes y’all can’t give good review until y’all do better
May 9, 2023
I placed my order almost two weeks ago
I placed my order almost two weeks ago. I paid $89.00 and have not received any tracking email for my order. I was told it take about four days. Should I request my mint back? I’m very dissatisfied.
April 20, 2023
Reply from Super Chill CBD
Sorry for Inconvenience. This is not the experience we want for our loveable customers.
But as per our records, your order already dispatched and tracking number sent to you also few days ago.
Requesting you to please check your email and confirm before giving any review.
This is one of the best cbd products…
This is one of the best cbd products out there and a reasonable price. I went to local smoke shops in 3 different states who's products did not even work. What a false way to do business. I trust super chill products because they work well for my anxiety, help me to sleep and pain as well. I even referred to my best friend. She just bought some for herself to try.
April 28, 2023
Had just what my mother has been using…
Had just what my mother has been using from the local cb store
December 1, 2022
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Nice to be able to order online and…
Nice to be able to order online and have product delivered right to my doorstep.
November 7, 2022
Reply from Super Chill CBD
Hello Jessica,
Thanks for your feedback and sorry for inconvenience.
This is not the service we want for our customers.
We got report from vendor that due to irregularities in the manufacturing department, this inconvenience has been caused to you.
We sincerely apologise to you for the delay in delivery of the products you ordered with us.
We are trying our best to minimise the delay as much as possible to reduce your trouble.
As I'm seeing that your new order you placed with us delivered on time.
If you are satisfy this time, please update your review.
You are a loyal and supportive customer of our company, and we are grateful to you for your commitment towards us. As a small token of honor and as a mark of apology we offer 10% discount (DISCOUNT CODE: SORRY10) to you on your next purchase order with us. Whenever you place your next order with our company, you can avail this discount on the final bill value.
To ensure that this crisis does not take place in the future again, we have taken all precautionary steps. Once again we apologise to you for all the troubles caused because of us.
We would appreciate your support on this matter.
Regards,
Customer Support
Great products!
The products are great! The price points are very reasonable. I'm definitely a satisfied customer.
July 13, 2022
Reply from Super Chill CBD
Hello Michael,
We’re so happy to hear from you! Thank you for your valuable feedback.
Regards,
Customer Support
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very sorry
This purchase sat in a NJ Shipyard with a bogus UPS Tracking # for 7-10 day before finally arriving completely melted and unusable.
July 13, 2022
Reply from Super Chill CBD
Hello Susan,
Thanks for your feedback and sorry for inconvenience.
This is not the service we want for our customers.
As per UPS, Product Delivered on Wednesday, June 22 at 7:00 P.M. at Front Door.
If you got melted product from Vendor, we are extremely apologies for this incident. This happened because of hot weather.
No worry, we will send new product to you without any cost, please email your product picture on info@superchillstore.com
Regards,
Customer Support
Update to Above Issue:
We re-shipped new Product to you without any cost, please find following Tracking Number:
UPS: 1Z65909R0365365499
https://www.ups.com/track?loc=en_US&requester=QUIC&tracknum=1Z65909R0365365499/
Requesting you to please update your review if you are satisfy with us now.
Regards,
Customer Support
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