I was skeptical at first, never used a customer service agent to assist my reservation. I had a difficult destination to fly into and as result was going to pay double the cost. However Kylie my ass... See more
Company replied
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See what reviewers are saying
We have experienced other travel agents in the past but till we deal with “super fare” none could match there customers satisfaction label.most efficient to deal with. Our rep was “Ayush Gupta” he is... See more
Company replied
I had bad experience with Superfares. I have to disclose my confidential information to them like my three digit CRR of my credit card, my credit card copy, my passport copy and passenger passport co... See more
Having a very bad experience with these guys . I had to cancel flights due to sudden demise in family. They are not refunding the money even after 1.5 Months of request inspite of receiving refund at... See more
Company details
Written by the company
Book online cheap, flights last minute air tickets at lowest prices. Find cheap flights tickets in superfares to travel anywhere.
Contact info
510 Clinton Square, 14604, Rochester, United States
- +1-585-534-8844
- info@superfares.com
- superfares.com
2.6
Poor
446 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vikas has helped us get the best price…
Vikas has helped us get the best price air ticket from Toronto to Delhi.He was patient,humble and very proficient .
January 31, 2020
Unprompted review
Reply from Superfares
Dear Yang,
Thank you for sharing your feedback. Vikas was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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Very nice,so cooperative and listened…
Very nice,so cooperative and listened patiently.Very happy with service.Thanks.Kirtpal kang
January 30, 2020
Unprompted review
Reply from Superfares
Dear Customer,
Thank you for sharing your feedback. Kirtpal was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Having a very bad experience with these…
Having a very bad experience with these guys . I had to cancel flights due to sudden demise in family. They are not refunding the money even after 1.5 Months of request inspite of receiving refund at their end from all Airlines. No body is responding or informing the status. Even tried speaking to their MD but of no help. Never going to recommend these guys.. Please be safe...
January 30, 2020
Unprompted review
Anshita is very helpful
January 30, 2020
Unprompted review
Reply from Superfares
Dear Manjit,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Excellent customer service and helpful.
January 29, 2020
Unprompted review
Reply from Superfares
Dear Gopal,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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We had a great experience booking…
We had a great experience booking flights. Shankar was very helpful
January 29, 2020
Unprompted review
Reply from Superfares
Dear Nirmal,
Thank you for sharing your feedback. Shankar was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Great service.
January 29, 2020
Unprompted review
Reply from Superfares
Dear Vinduja,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
I love this agency and I respect…
I love this agency and I respect mr.aayush he is amazing
January 29, 2020
Unprompted review
Reply from Superfares
Dear Prabhu,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
It was a good experience with anshitha.
January 29, 2020
Unprompted review
Reply from Superfares
Dear Sojan,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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Bravo !!!
One stop solution for all your travel needs !!!! Amazing
Best Price !!!
January 29, 2020
Unprompted review
Reply from Superfares
Dear Vikram,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
I got a good deal on my flight to KERALA
I got a good deal on my flight to back-home. great customer service with Anjana. Very professional and patiently including us in all steps and making sure our satisfaction is met. I really recommend Anjana, and her service and will always be back in future trips.
Thank you for helping us!!!
January 27, 2020
Unprompted review
Reply from Superfares
Dear Joy,
Thank you for sharing your feedback. Anjana was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Great service and helpful staff
I just want to write in about my recent experience with representative Beenu Sharma for all her hard work... in a world that seems to place less and less value on helping the customer.. she is a big exception and helped me with everything.
January 27, 2020
Unprompted review
Reply from Superfares
Dear Anu,
Thank you for sharing your feedback. Beenu was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Super fares provides the best service…
Super fares provides the best service ever! I had a great experience while booking flight ticket with them. They give the best deal possible and the employees are so patient and make you understand each and every detail. Will keep booking flights with them in future too!
January 22, 2020
Unprompted review
Reply from Superfares
Dear Keerthi,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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Reply from Superfares
Dear Customer,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
We dealt with Abhishek
We dealt with Abhishek. He was very professional and helpful. We enjoyed dealing with him.
January 21, 2020
Unprompted review
Reply from Superfares
Dear Asra,
Thank you for sharing your feedback. Abhishek was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Rajat and karan worked to get me refund…
Rajat and karan worked to get me refund and went above and beyond to help me out
January 20, 2020
Unprompted review
Reply from Superfares
Hello, Rajat.
Thank you for taking the time out to drop in a review. We try to constantly enhance user experience while booking their flight tickets. We are glad that you liked our services and hope to serve you again in the near future.
Thanks!
Rajat was very helpful
Rajat was very helpful. I would recommend everyone to call him. I replied to my email in no time.
January 20, 2020
Unprompted review
Reply from Superfares
Dear Kulwinder,
Thank you for sharing your feedback. Rajat was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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I had bad experience with Superfares
I had bad experience with Superfares. I have to disclose my confidential information to them like my three digit CRR of my credit card, my credit card copy, my passport copy and passenger passport copy. For last 10 years I am booking air tickets only such documents were never asked not CRR anytime. Even after paying I did not receive air ticket. I do not not know what type of business company they are running . I will not recommend them to any friend or other person.
January 19, 2020
Unprompted review
Beenu’s been really helpful and…
Beenu’s been really helpful and friendly. I’ll definitely refer to my friends.
January 19, 2020
Unprompted review
Reply from Superfares
Dear Chandra,
Thank you for sharing your feedback. Beenu was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Very satisfied with all the customer…
Very satisfied with all the customer service agents and the supervisor.
January 18, 2020
Unprompted review
Reply from Superfares
Dear Sai,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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