I was skeptical at first, never used a customer service agent to assist my reservation. I had a difficult destination to fly into and as result was going to pay double the cost. However Kylie my ass... See more
Company replied
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See what reviewers are saying
We have experienced other travel agents in the past but till we deal with “super fare” none could match there customers satisfaction label.most efficient to deal with. Our rep was “Ayush Gupta” he is... See more
Company replied
I had bad experience with Superfares. I have to disclose my confidential information to them like my three digit CRR of my credit card, my credit card copy, my passport copy and passenger passport co... See more
Having a very bad experience with these guys . I had to cancel flights due to sudden demise in family. They are not refunding the money even after 1.5 Months of request inspite of receiving refund at... See more
Company details
Written by the company
Book online cheap, flights last minute air tickets at lowest prices. Find cheap flights tickets in superfares to travel anywhere.
Contact info
510 Clinton Square, 14604, Rochester, United States
- +1-585-534-8844
- info@superfares.com
- superfares.com
2.6
Poor
446 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s really nice experience to getting …
It’s really nice experience to getting service from ayush Gupta. 👍🏻😊
January 17, 2020
Unprompted review
Reply from Superfares
Dear Customer,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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Very persuasive and patient
Very persuasive and patient. Extremely happy. Though the direct booking cost and through superfare are the same, booked it through superfare because of Yugam’s consistent follow up
January 16, 2020
Unprompted review
Reply from Superfares
Dear Anitha,
Thank you for sharing your feedback. Yugam was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Vikas helped me get the best tickets
Vikas helped me get the best tickets, thank you .
January 15, 2020
Unprompted review
Reply from Superfares
Dear Chaithra,
Thank you for sharing your feedback. Vikas was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
yugam arora is an excellent…
yugam arora is an excellent representative. he is best at giving cheap rates and decent service. thank you mr. rishi, yugam and team member for help me out in last moment.
January 15, 2020
Unprompted review
Reply from Superfares
Dear Chirayu,
Thank you for sharing your feedback. Yugam was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Excellent service with assurance.
Excellent service with assurance.
Customer service is outstanding, quick response and moving forward too I will use their services to book flights and packages.
January 15, 2020
Unprompted review
Reply from Superfares
Dear Bashant,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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It was good experience thanks Krishna.
It was good experience thanks arishma.
Keep it up.
January 14, 2020
Unprompted review
Reply from Superfares
We are super glad to know that your experience with us was great, Lav. Thank you for entrusting us with your flight booking process and for taking out a moment to recommend us to others. Arishma indeed takes client satisfaction seriously and has lovely energy about his work. We’ll make sure he is aware of your amazing feedback and look forward to serving you again in the future!
Thanks
Shankar was awesome to work with. I'll be booking all of my tickets with him!
January 13, 2020
Unprompted review
Reply from Superfares
Dear Indu,
Thank you for sharing your feedback. Shankar was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Anshita was very polite
Anshita was very polite, helpful and patient with me and got me the best deal that fulfilled all of my requirements. Thank you so much Anshita!
January 13, 2020
Unprompted review
Reply from Superfares
Dear Rahil,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
I really happy about the service and i…
I really happy about the service and i will reach you next time.
January 11, 2020
Unprompted review
Reply from Superfares
Dear Rajkumar,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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One of the best services recieved
Anshita Sharda and Vikas Sharma have been very helpful during the entire duration of your communication and transaction. The best part was them listening to our queries (quite a lots of it actually) and providing alternatives which helped us save some $$. This is usually very rare attribute to find. we were so happy and content with the services provided that we ended up booking our travel within a few hours of talking with Anshita.
January 10, 2020
Unprompted review
Reply from Superfares
We are super glad to know that your experience with us was great, Sid. Thank you for entrusting us with your flight booking process and for taking out a moment to recommend us to others. Anshita and Vikas indeed takes client satisfaction seriously and has lovely energy about his work. We’ll make sure he is aware of your amazing feedback and look forward to serving you again in the future!
Good everything from rajat
January 10, 2020
Unprompted review
Reply from Superfares
Dear Yogesh,
Thank you for sharing your feedback. Rajat was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Kunal and Shankar were helpful for…
Kunal and Shankar were helpful for getting me what I Needed at good fair.
THANKS
January 9, 2020
Unprompted review
Reply from Superfares
Dear Customer,
Thank you for sharing your feedback. Kunal and Shankar were happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Excellent service provided by Abhishek
Excellent service provided by Abhishek. Super helpful.
January 9, 2020
Unprompted review
Reply from Superfares
Dear Jatinderjitpal,
Thank you for sharing your feedback. Abhishek was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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Reply from Superfares
Dear Nachammai,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Excellent customer service from Mr. Yugam Arrora (Superfares)
Today we talked to Mr. Yugam Arrora while we were looking for air tickets from Ottawa to Dhaka. Mr. Arrora gave us an exceptional customer service that I never experienced before with any other travel agency. Since our travel date was very close that's why it was truly difficult to find the best option for us in respect of price, departure date and return date. But we found Mr. Arrora kept on trying from one option to another and finally landed us with the option that best suits our need. I would like to take this opportunity to thank Mr Arrora for helping us in a very crucial moment with his utmost sincerity, professionalism and dedication to providing best customer service possible. I wish both Superfares and Mr Arrora the best in the business and in his career. A big thanks to Mr. Arrora. :)
January 8, 2020
Unprompted review
Reply from Superfares
We are super glad to know that your experience with us was great, Emranul. Thank you for entrusting us with your flight booking process and for taking out a moment to recommend us to others. Yugam indeed takes client satisfaction seriously and has lovely energy about his work. We’ll make sure he is aware of your amazing feedback and look forward to serving you again in the future!
Very good service offered by Anshita…
Very good service offered by Anshita Sharda. She answered all my queries and guided me through the booking process. Well done
January 7, 2020
Unprompted review
Reply from Superfares
Dear Praveen,
Thank you for sharing your feedback. Anshita was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Great service and better rates
January 6, 2020
Unprompted review
Reply from Superfares
Dear Pankaj,
Thank you for sharing your feedback. We are happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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Very Frank and Helpful
Ayush was great and really helpful sales rep he explained the stuff very clearly and also made aware of many things while booking.
Thanks ayush appreciate your help throught the journey for my parents.
January 6, 2020
Unprompted review
Reply from Superfares
Dear Shivang,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Reply from Superfares
Dear Shivani ,
Thank you for sharing your feedback. Arishma was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
Customer service
Great service !!! Especially Ayush is one of the best customer service representative . He explained everything very well.
January 5, 2020
Unprompted review
Reply from Superfares
Dear Customer,
Thank you for sharing your feedback. Ayush was happy to assist you with your travel plans.
Looking forward to assisting you again in the near future.
Regards,
Team SuperFares
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