SuperForex 

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Rated 1 out of 5 stars

🚫🚫🚫🚫🚫🚫 S.C.A.M 🚫🚫🚫🚫🚫🚫 I deposited $25 and got the $750 bonus. I then traded and brought the account balance to $2270. When I tried to withdraw I could only withdraw $64 because of so... See more

Rated 1 out of 5 stars

This company is completely scam by so many way. 1.Denying ur withdrawal by imposing fake reason. 2.multiply ur loss to ensure u encounter stop out(when u ask them they tell you fake pips calcu... See more

Company replied

Rated 5 out of 5 stars

Superforex is trust worthy and best trading plateform for all of us! My name is chong kok heng, from Malaysia. I would like to share my joy with people around here that i won the competition organ... See more

Rated 1 out of 5 stars

Well whilst trading a real account I wasn't allowed to adjust my stoploss after I placed it... I couldn't close a losing position until it it gets stopped out which means if I dnot set one then u wo... See more

Company replied

Company details

  1. Stock Broker

Written by the company

SuperForex is licensed by the International Financial Services Commission (IFSC) and is one of the largest Forex brokers worldwide. We operate on more than 100 markets globally and provide high-quality forex (FX) services to customers from Europe, Asia and the Middle East. Our clients range from individuals to corporate entities, including hedge funds and institutional investors.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Support Team Refuse To Help With Withdrawal

It's a pity I can't post screen shots here of what the support team told me. Here is a copy of the Text :


SuperForexCustomer SupportHello
RlWhy can't I withdraw

3201438

SuperForexCustomer SupportYou can withdraw 48$
RlIt I am told due to manipulataion

I did not even open a trade

I want my money back because yall refuse to give me bonus

SuperForexCustomer SupportRemove incorrect negative review on the Trustpilot and we will let you withdraw
RlI will do that once I get my money

SuperForexCustomer SupportNo. It doesn't work this way
RlI am gonna post this screenshot

SuperForexCustomer SupportYou didn't request any bonuses. That's why it wasn't added

That's why you review is absolutely incorrect
RlIt's my money there send it and I take out the review

SuperForexCustomer SupportWe suppose you're a scammer who blackmailing us. People usually make a deposit to trade with us, not to withdraw in 10 minutes.
RlI am withdrawing cause you did not give me bonus so I want my money

SuperForexCustomer SupportWhich bonus? you didn't request any bonuses

You had to request it in the cabinet. We can't read your thoughts that you want bonus
RlI don't want it any more

So am I getting my money or not

SuperForexCustomer SupportYes, as soon as you remove negative review
Send

July 19, 2023
Unprompted review
SuperForex logo

Reply from SuperForex

Dear sir, you have been depositing from one wallet and immediately withdrawing to another, which violates the AML policy. For this reason, you have been blocked by the provider. Please do not involve us in your financial fraud.

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Rated 5 out of 5 stars

Valery Doronin

Valery Doronin

Rated 5 out of 5 stars

won the 100usd cryptomania #5 contest
I am very much satisfied with the broker.
I highly recommend this broker

June 1, 2023
Unprompted review
SuperForex logo

Reply from SuperForex

Thanks for your feedback. We look forward to even closer cooperation and use of our services in the future. Благодарим за отзыв и надеемся на дальнейшее сотрудничество.

Rated 1 out of 5 stars

Don't waste your time with superforex

Don't waste your time with superforex. They will take your money and won't anything back.

July 5, 2023
Unprompted review
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Reply from SuperForex

Jonatan Sykes, please provide your account number to confirm that you are our customer, and we will deal with the situation. Or... do not write slander.

Rated 5 out of 5 stars

I won the 100usd for cryptomania…

I won the 100usd for cryptomania contest and got my bonus
I am very much satisfied with the broker.
The support group is very fast and helpful.
I highly recommend this broker

July 3, 2023
Unprompted review
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Reply from SuperForex

Wilhelm Hafeni Amadhila, thanks for your feedback. We look forward to even closer cooperation and use of our services in the future.

Rated 1 out of 5 stars

Withdrawal fee

Withdrawal fee. Very very high

June 18, 2023
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Reply from SuperForex

Dear customer, the withdrawal commission is set by the payment system.

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Rated 2 out of 5 stars

Bad experience

The Bounse is not true
It is useles
Hidden cost
I request my leverage to be 1:1000 and they say to me it is OK
But at my trade it is 1to 500only

June 14, 2023
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Reply from SuperForex

Dear Customer, you did not receive any bonuses on your account, we also see that you have made a profit on the account, having increased the balance by 2 times. Therefore, we consider this assessment unfair and incorrect, since in reality your trading experience was positive with us.

Rated 1 out of 5 stars

Overall Very bad trading experience…

Overall Very bad trading experience ever.
My account no# : 3182985

June 21, 2023
Unprompted review
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Reply from SuperForex

Dear client, we regret that our bonuses were not useful to you, but their effectiveness depends on your trading strategy and skills. Anyway we have provided a bonus at your request, the one that you yourself have chosen, which means that you have read the conditions in advance. Therefore, we consider your review unfair and incorrect.

Rated 1 out of 5 stars

Very poor services,,you must request…

Very poor services,,you must request withdrawals from the server instead of it being automatic

June 4, 2023
SuperForex logo

Reply from SuperForex

Dear client, If we had our own bank then it could be possible to process instant withdrawals but we're not and all other broker also haven't their own bank. Financial transactions are a serious thing, it's your money that should be transferred safety to your wallet. So instant withdrawals currently are impossible.

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Rated 5 out of 5 stars

Superforex is one of great broke as it provides full support to the customers

Superforex is one of great broke as it is genuine in it's Trading platform and promotions it provide. It provides a good customer services as you can contact them via WhatsApp, via live chat or through email.
Superforex has Managers COKE and ENTERSUPERFOREX TEAM who provides full support to the customers through WhatsApp group analysis, and through Organizing webinar for educating people on how to start trading for who has no experience on trading.
It provides variety of deposit and withdraw methods which are very convenient such as Visa card, mobile money like Mpesa, local banks deposit and withdraw,and other more. So from my experience I recommend any one who want to make profit from Trading to trust this broker.

June 10, 2022
Unprompted review
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Reply from SuperForex

Thank you for your feedback. We sincerely hope that you continue to enjoy using our platform and achieve success in your Forex trading.

Rated 5 out of 5 stars

Superforex is one of the best trading platform that every trader should use.

Superforex is one of the best trading platform every trader should use. They have the best customer care agents who always answer my questions to my satisfaction. Special thanks to the CEO, Coke, and the ENTERSUPERFOREX team for the amazing work you are doing.

June 5, 2023
Unprompted review
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Reply from SuperForex

Your input is valuable to us, and we appreciate your help in making Forex trading accessible to all.

Rated 5 out of 5 stars

I have been with this broker since last…

I have been with this broker since last year and everything seems good there even provide a WhatsApp group for updates on all fundamental analysis 🙌

June 5, 2023
Unprompted review
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Reply from SuperForex

Thanks for your feedback. We are working to make Forex accessible to everyone.

Rated 4 out of 5 stars

Acknowledging SuperForex Company

What made my experience great is that I managed to keep my profits Tight because of the leverage And Spread that SuperForex offers, and I also love how they Help members with SuperForex Accounts to never lack confidence in their trading, they offer signals, mentor ships and also Gives videos in about their work which is extremely amazing and inspiring.

June 5, 2023
Unprompted review
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Reply from SuperForex

Kagisho X. Lamar, thanks for your feedback. We look forward to even closer cooperation and use of our services in the future.

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Rated 1 out of 5 stars

Fake No Deposit Bonus

This broker is a scam of precious time. Don't fall for their "No-Deposit bonus",it's all a waste of precious time and data.
After reaching their requirements(Verifying National ID)I was still not given the bonus😠
Account number:1424055

May 30, 2023
Unprompted review
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Reply from SuperForex

Dear sir, please provide your account number to confirm that you are our customer, and we will deal with the situation. Or contact us via email dealer@superforex.com to speed up the issue.

Rated 5 out of 5 stars

I’ve been working with Superforex…

I’ve been working with Superforex ,Since 2020 and I’ve never had a great result before until this day came where i had to put a lot of hardwork with my Charts and fix my strategy there and it was all because of superforex and their Material on how to tackle the Market

May 29, 2023
Unprompted review
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Reply from SuperForex

Lex Luther, thank you for your feedback. You're Super man)))

Rated 4 out of 5 stars

After several months i finally won the…

After several months i finally won the gold rush competition and awaiting my reward, the support team has been great and I’m looking forward to being a partner and bring in more referrals if everything works out well as I has been and as I expect it to be

May 29, 2023
Unprompted review
SuperForex logo

Reply from SuperForex

Fombe Athe Kelly, thanks for your feedback. We look forward to even closer cooperation and use of our services in the future.

Rated 3 out of 5 stars

I have been a SuperForex partner for 2…

I have been a SuperForex partner for 2 months now but i have received so much support from the team. I havent traded with broker yet and none of client did as well but i hope they will enjoy the benefits of the broker.
I would like to request that the live chat team should operate 24hrs because my clients usually wait long hours before they can get assistance.
Lastly i would like SF to assist us as thier IB's especislly in Botswana with financing offline advertisement by paying for newspaper and ads, tv, radio and billboards because most people have been scammed before so they hardly trust new unknown brokers especially those using online ads for advertisement. So seeing me as an IB live on tv or hearing me on radio or local newspapers will make them believe they are investing with a trusted and reliable broker. Such advertisement is expensive and i can't affort to pay all that money on my own. So i would request you look into my plea an assit us in that way.
Overall SF team is been very supportive and loyal to me. I appreciate all that.

May 25, 2023
Unprompted review
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Reply from SuperForex

Teko Dingalo Ramosamo, thanks for your feedback. We look forward to even closer cooperation and use of our services in the future.

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Rated 1 out of 5 stars

Very bad experience..I lost my money…

Very bad experience..I lost my money after I requested for the withdraw and your finance department transfer the funds into another account without my approval.

May 15, 2023
SuperForex logo

Reply from SuperForex

We regret to hear about such experience, please provide your account number and we will deal with the situation. Or contact us via email dealer@superforex.com to speed up the issue.

Rated 1 out of 5 stars

No mobile money deposits as you…

No mobile money deposits as you promised but other things works well

May 8, 2023
SuperForex logo

Reply from SuperForex

Dear customer, we are working hard and soon we will add Airtel mobile transfer as deposit option and we do already have RWF trading account currency while all another brokers does not have it, so all Rwanda traders are welcome.

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