SuperForex 

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Rated 1 out of 5 stars

🚫🚫🚫🚫🚫🚫 S.C.A.M 🚫🚫🚫🚫🚫🚫 I deposited $25 and got the $750 bonus. I then traded and brought the account balance to $2270. When I tried to withdraw I could only withdraw $64 because of so... See more

Rated 1 out of 5 stars

This company is completely scam by so many way. 1.Denying ur withdrawal by imposing fake reason. 2.multiply ur loss to ensure u encounter stop out(when u ask them they tell you fake pips calcu... See more

Company replied

Rated 5 out of 5 stars

Superforex is trust worthy and best trading plateform for all of us! My name is chong kok heng, from Malaysia. I would like to share my joy with people around here that i won the competition organ... See more

Rated 1 out of 5 stars

Well whilst trading a real account I wasn't allowed to adjust my stoploss after I placed it... I couldn't close a losing position until it it gets stopped out which means if I dnot set one then u wo... See more

Company replied

Company details

  1. Stock Broker

Written by the company

SuperForex is licensed by the International Financial Services Commission (IFSC) and is one of the largest Forex brokers worldwide. We operate on more than 100 markets globally and provide high-quality forex (FX) services to customers from Europe, Asia and the Middle East. Our clients range from individuals to corporate entities, including hedge funds and institutional investors.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My account 3159605 in South Africa

Just hear yourself, it doesn't even bother you to put words like 'qualitatively studied' in your reply and add that I deposited $2,76 in your platform🤔. How can in business prospects have you ever any business in forex trading platform allowed a user to open an account with so low a deposit and blindly enough add an bonus of R1500($81,55) that the user didn't even apply for in the first on the advice of the CEO Coke. When my deposit of R1100(+/-$55) entered your platform, Coke himself welcomed me with WhatsApp call where he identified that my interest was an easy bonus 2 account which offers $750 on top of my $55 deposit. However my mistake, as he puts it, I didn't apply for the bonus before I deposited making me not eligible for the easy bonus 2 in my account right away. But he expressed relief for my case because he identified I was a beginner in forex trading so that kind of bonus would prevent me from enjoying small profit withdrawals. I was so happy and glad he mentioned that because my aim was exactly that, to withdraw small profits. Now you tell me who applied for the R1500($81,55) because it's not me according to CEO Coke. Even if CEO Coke was made not to be available whilst I requested manager Kelvin to invite CEO Coke in my dispute, Coke eventually called me after some time and admitted that he discouraged me from applying for a bonus. I wish this platform would have a function of attaching my proof of payment of R1100 because I've got it and I sent it to your office before I talked to trustpilot.

Yes Coke is in Tzaneen but he was said to be not available for my complaint by the time I wanted him. Thulani the depotor though based in Sandton said he doesn't know no Coke as CEO and any branch in Tzaneen. There was also a manager under Coke called Kelvin whom I was directly dealing with all the time and was not very helpful let alone blocking me from talking to CEO Coke.

I've got all documents attached to the email I sent to support and I could provide them here if there was a function to attach documents

This company is a fake. I opened an account with them because I wanted to get trading signals for my MT4 account of Easy Deposit Bonus 2. I deposited $55 with them using my Tymbank account. I was served by whosoever they call is the CEO named Coke. The CEO said he's glad that I didn't claim my bonus before I deposit because he feels if I'm a beginner and I want to withdraw small profits on my MT4 account it would be difficult with the bonus added. The bonus supposedly adds $750 on my account to make it bigger for risk management I guess. I was happy with the suggestion of the CEO. I made my account to reflect in zar currency instead of dollars.
Now the funny part without me knowing I was given a R50 account as my balance with a bonus of R1500. Initially I ignored this thinking the balance is showing things in dollars only to realize later that the balance is in rands. I realized this when I wanted to withdraw to which I was told I have $2.7 in my account because I deposited R50🤔. I challenged this enough to even talked to the guy who was a depositor by the name of Thulani. Now this Thulani came with a strange story about the WhatsApp group management I was involved with, saying he doesn't recognize them in the business. However the CEO named Coke said they own Superforex based in Tzaneen and Thulani said Superforex is based in America but has a branch in Sandton of which SA head quaters are ther but he's working from home. I immediately send him all my WhatsApp chat history with my case of being told I did not deposit $55 but deposited $2.7.
He said let me escalate the matter to their email address for investigating my whereabouts of my $55 deposit. To this day they have not replied and I sent everything including all documents of WhatsApp history data, receipts of depositing R1500/$55 on the 13th of April.
I have given up on chasing my money because I can see superforex is not respecting my complaint plus their claiif helping us with trading signals is a fake, WHERE HAVE YOU HEARD AN MT4 ACCOUNT CAN BE OPENED WITH $2.7/R50 zar?

March 15, 2023
Unprompted review
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Reply from SuperForex

Dear sir, we have qualitatively studied your account and found that you made a deposit by means of replenishing a crypto wallet in the amount of 2.76 USD (41.14 TRX) we also see that a partner from Tanzinia cannot work with you in any way, because you are from South Africa. And thirdly, we see that your letter is not true and in view of the slandering of the company and its partners, we reserve the right to suspend servicing your account.
We ask you not to spread false information and write all your questions on the merits to dealer@superforex.com

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Rated 1 out of 5 stars

Scam alert!!!!!!

Scam alert!!!!!!
Gold rush is a scam superforex is a scam. You trade and win gold rush then you are taken to another demo where your trades are manipulated and closed. Scam alert...i have full proof...take it from me..

April 18, 2023
Unprompted review
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Reply from SuperForex

Dear sir,
You received a $50 bonus for participating in the contest. Your account was not replenished with real money, but only with the Company's funds. According to the terms and conditions, the bonus is the property of the Company and can be canceled in the event of a stop out, which happened.

Rated 1 out of 5 stars

This broker is a scam

This broker is a scam. They fluctuate the leverage on their end. I captured it on video and shared it with one of their contacts. Their contact excused himself and told me to speak to their customer support via email which I did. You will not believe what happened, they took my into margin call. When we speak of account manipulation, we speak of companies like these. 20K deposit trading 10% risk got blown in a day, original leverage was on 1:100, drawdown on 30%.

How on earth does this account blow? Why does the margin fluctuate on its own?

April 13, 2023
Unprompted review
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Reply from SuperForex

Dear sir, we regret to hear about such experience, please provide your account number to confirm that you're our client. Or contact us via email dealer@superforex.com to speed up the issue.

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Rated 4 out of 5 stars

Super forex trading platform is the…

Super forex trading platform is the best broker till date, I find it understanding and I love trading with this platform, but I can't find my bonuses as of recent help me out,

April 29, 2022
Unprompted review
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Reply from SuperForex

Godzfaith Bakehaboi, thanks for your feedback. We are happy to help you but why don't you contact our support?

Rated 3 out of 5 stars

It's been working fine but as of…

It's been working fine but as of recently withdrawal is taking time please help me

May 5, 2022
Unprompted review
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Reply from SuperForex

Michelle Fam, we regret to hear about such experience, please provide your account number and we will deal with the situation. Or contact us via email dealer@superforex.com to speed up the issue.

Rated 3 out of 5 stars

Please it has been working fine but…

Please it has been working fine but recently I can't trade with my bonus,they should fix it

May 12, 2022
Unprompted review
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Reply from SuperForex

Love world, we regret to hear about such experience, please provide your account number and we will deal with the situation. Or contact us via email dealer@superforex.com to speed up the issue.

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Rated 4 out of 5 stars

Superforex works pretty easy and well…

Superforex works pretty easy and well with my phone, all i needed was to start up and it has been an excellent experience ever since
Thank you all, i appreciate it

October 28, 2022
Unprompted review
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Reply from SuperForex

HitMan Drey, thanks for your feedback. We are working to make Forex accessible to everyone.

Rated 1 out of 5 stars

Super Forex is Great Broker and The…

Super Forex is Great Broker and The Best Broker for trading

March 27, 2023
Unprompted review
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Reply from SuperForex

YoedhySay, thanks for your feedback. We are working to make Forex accessible to everyone. But why did you rate us with only one star? Maybe mistake?

Rated 5 out of 5 stars

What great experiment with SuperForex

What great experiment with SuperForex in Gold Rush competition, I won consecutive 2nd time 30$ first week and 50$ in 2nd one, competition is a beauty of winning or loosing, when I start trading contest with friends/traders all around the world it was not easy to win but I secure 2nd time prize and have a great experience to win second prize 50$ through this competition. SuperForex is best trading platform. Love this platform.

March 27, 2023
Unprompted review
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Reply from SuperForex

Thank you for your feedback. We sincerely hope that you continue to enjoy using our platform and achieve success in your Forex trading.

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Rated 3 out of 5 stars

Super forex is a cool trading platform…

Super forex is a cool trading platform and transparent! But i still think risk management should be talked about more in the platform, it helps newbies alot😊

March 21, 2023
Unprompted review
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Reply from SuperForex

Thanks for your feedback. Your input is valuable to us, and we appreciate your help in making Forex trading accessible to all.

Rated 5 out of 5 stars

Best Trading Platform

Super forex is what I'll say a great Trading Broker because of the customer service good deposit options and trade education as a new trader, trade education is what we need to help us move and make profits Super Forex achieved that with their help services look no further use Super Forex.

March 20, 2023
Unprompted review
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Reply from SuperForex

Joshua Tsegba, thank you for your feedback. We sincerely hope that you continue to enjoy using our platform and achieve success in your Forex trading.

Rated 3 out of 5 stars

I have participated in their Goldrush…

I have participated in their Goldrush contest and up to now i have not received my bonus after i won and came first in the contest, i have been patiently waiting and writing them emails but they never seem to do anything progressive. Maybe it's part of the conditions I don't know

February 3, 2023
Unprompted review
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Reply from SuperForex

Dear client, we wrote to you on February 6th to ask for your account number in order to credit the bonus, however, you have still not answered. Please provide this information and the issue will be solved.

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Rated 1 out of 5 stars

BLIJF HIER WEG MET JE GELD JE ZIET HET…

BLIJF HIER WEG MET JE GELD JE ZIET HET NIET MEER TERUG!!!
Dit zijn je typische Afrikaanse oplichters. Ze beweren vanuit Belize te werken maar het zijn dus Keniaanse bandieten. Ik heb eind oktober geld gestort via mijn creditcard maar had geen vertrouwen in hun . Dus ik vroeg mijn geld terug op via de normale procedure op hun website. Nadat alles in orde leek kreeg ik een paar uur later het bericht dat het geld niet kon worden teruggestort vanwege een vermoeden van fraude. Mijn bank in België zou het geld zogenaamd blokkeren wat uiteraard een dikke vette leugen bleek. Maanden later en constant mails en allerlei flauwe zever excuses van hun kant heb ik dus nog steeds mijn geld niet en willen ze zelfs niet meer antwoorden en blokkeren ze mij . Mijn cliches over oplichting en Afrikanen worden nog maar eens bevestigd.

STAY AWAY WITH YOUR MONEY YOU WON'T SEE IT AGAIN!!!
These are your typical African scammers. They claim to work from Belize but they are Kenyan bandits. I deposited money through my credit card at the end of October but had no confidence in them. So I requested my money back through the normal procedure on their website. After everything seemed to be in order, a few hours later I received a message that the money could not be refunded due to a suspicion of fraud. My bank in Belgium supposedly blocked the money, which of course turned out to be a big fat lie. Months later and constant emails and all sorts of lame BS excuses from their side, I still don't have my money and they don't even want to answer anymore and they block me. My clichés about scams and Africans are once again confirmed.

UPDATE 21/03/2023
DON'T FALL FOR THEIR FAKE EXCUSES !
After a bad review here, Superforex pretend here to be sorry that something went wrong. This is all fake and a deliberate way to mislead people and let them think that they actually want to solve the problem. They proposed to send them an email as you can see to dealer at ...
But guess what ? The email address is disabled !!!
SCAMMERS and liars that's what they are .

March 17, 2023
Unprompted review
SuperForex logo

Reply from SuperForex

Dear client, we regret to hear about such experience, please provide your account number and we will deal with the situation. Or contact us via email dealer@superforex.com to speed up the issue.

Rated 1 out of 5 stars

PLEASE CHANGE YOUR WAYS

1. Your customer service is Extremely and uncommonly deficient, inefficient,amateurish and hopelessly implausible.
2.In terms of profitable trading you are undependable, unpredictable and suspicious ,you took away my hard earned hundreds of dollars
3.In terms of Withdrawals you have frustrated,circumvented and back pedaled on all my attempts to withdraw for weeks.When eventually you aproved my withdrawal after much sixes and sevens you have deducted eccentric charges.
4. Please consider a paradigm shift of your organisation, be CONCERNED..CHANGE YOUR WAYS

February 27, 2023
SuperForex logo

Reply from SuperForex

Dear customer, we are very sorry to hear about such an unpleasant experience. However, before answering, we need to make sure that you are indeed writing about our company. Please provide your account number so that we can verify the information. We will also do our utmost to resolve the issue.

Rated 1 out of 5 stars

They robbed my profit for three…

They robbed my profit for three months,so Superforex are robbers

See how replied to me after taking all my profit
Hello dear client

Your withdrawal has been canceled and turned back to your trading account. At the same time, we have to cancel trading results of All orders processed from January 2 to March 13, due to violation of User's agreement clause 5.16.

Total amount for cancellation is 113823.52 TZS

Please change your trading strategy and trade according to the terms and conditions of the User's Agreement. Everything was done according to standards of the international legal agreement and under IFSC regulation.

Please note: payment for the deals processing (commissions) can take some part of deposit and can't be turned back given that service of access to the market has been provided in full by liquidity providers.

March 13, 2023
SuperForex logo

Reply from SuperForex

Dear client, it is good that you duplicated our letter concerning the reasons for the revision of the trading result, so that everyone can see that there were sound reasons for this. Even during registration, we warn the client about prohibited trading strategies and our right to review the results of trading in case of a violation. This is a common practice for all brokers, since the financial markets attract many scammers who use the trading platform not for investments, but for financial damage.

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