I love my Superga platforms. They are the most comfortable trainers. They go with virtually everything whether it’s a summer dress, jeans or trousers. Just must remind myself and other’s the fabric S... See more
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Review summary
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Reviews shaping this summary
I have purchased many pairs of shoes in the past and they have been exceptional, good quality, various styles, mostly quick delivery, easy website and pricewise competitive. Always a really good sale.... See more
Absolutely love Superga trainers and always take advantage of their sales to have fresh pairs in stock. I tend to favour the traditional style and love metallic colours. The Nappa leather ones are als... See more
Company replied
Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... See more
Company replied
4.4
Excellent
10K reviews
Replied to 93% of negative reviews
Typically replies within 24 hours
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Classic style
Have always worn Superga as they are so comfortable and stylish and are a perfect fit, particularly as they do half sizes. Delivery was quick and ordering easy. Very happy
August 16, 2025
Reply from Superga UK
We're delighted you're enjoying the comfort of your Superga shoes Rosemarie! It's great to hear the fit is perfect and the half sizes work well for you too. Thanks so much for your great feedback!
Kind regards,
Superga Team
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Reply from Superga UK
Thanks so much for your 5 star review David! We're delighted with your comments and appreciate your support, thank you.
Kind regards,
Superga Team
My pair of Superga men's shoes arrived…
My pair of Superga men's shoes arrived a few days ago and they are stylish and well made, however they are also exceptionally narrow at the front and too painful for me to wear. I have a number of other shoes all of which are a normal fit i.e. not for people with extra wide feet and are no where near as narrow as the pair I received from Superga. They are so narrow they would be more suitable fit for ladies. I will have to pay to have them stretched and hope that Superga will ensure their shoes are an average width and not as narrow as the pair I have. I have ordered many shoes over the years and it is very rare for me to have this problem. Unfortunately I will not be ordering anymore Superga shoes until this issue is addressed.
September 5, 2025
Reply from Superga UK
We appreciate your feedback and are sorry to hear the shoes were too narrow. We understand your disappointment with the fit, especially since you've found other brands to be a more standard width. We'll share this information with our team to improve our sizing consistency.
Easy ordering from a great selection
Easy ordering from a great selection, and all delivered promptly and with ease.
August 16, 2025
Reply from Superga UK
We're happy that ordering was easy, you found a great selection, and your delivery was prompt and easy. Thanks for your five-star review!
Reply from Superga UK
Thanks so much for your great feedback Sue! We hope to see you shopping with Superga again soon.
Kind regards,
Superga Team
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Quality trainers
I bought my trainers in a sale on line they are really comfortable ,some sort of extra padding in the insoles .Good Quality .
July 20, 2025
Reply from Superga UK
Thanks so much for your great comments Penny! We're so pleased you're finding your Superga shoes comfortable. Thanks for taking the time to leave us a 5 star review. It's very much appreciated.
Kind regards,
Superga Team
Reply from Superga UK
Thanks for shopping with Superga Cassie! We're delighted you love your new Superga trainers.
Kind regards,
Superga Team
Lovely shoes at a reasonable price
Lovely shoes at a reasonable price. Delivered on time.
August 12, 2025
Reply from Superga UK
Hi Judith, we're happy that you find our shoes pleasing and reasonably priced, and that you received your order on time. Thank you for your feedback.
Superga Customer Service
Good value and quality on sale item
I like the shoes and have 2 other pairs before buying these. A little disappointed that the metal ring around 1 of the eyelets was missing. However quality good and service also good. Maybe the range could be refreshed a bit more with less "off the wall" designs and the day to day expanding
August 31, 2025
Reply from Superga UK
Hi Howard, we appreciate your continued support. We're sorry to hear about the missing eyelet ring - if you haven't already done so, please contact us directly about the fault. Thanks for your feedback regarding our designs; we value your input as we plan future collections.
Superga Customer Service
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Reply from Superga UK
Hi Jean, we're happy to hear that you've had a good experience with us. Thank you for your positive feedback.
Superga Customer Service
My second pair
Have to be honest this is my second pair, first bought last year and worn until they looked so shabby that I simply had to buy a new pair and they looked so good, and are so comfortable.
August 28, 2025
Reply from Superga UK
Hi Sian, we're happy to hear that you find our product so comfortable. Thank you for your continued support and for sharing your positive experience with us. We appreciate your loyalty.
Superga Customer Service
Reply from Superga UK
Hi Karen, we're happy you received fast delivery, reasonable prices, and good quality. We appreciate your positive feedback and thank you for your review.
Superga Customer Service
Superb shoes
Superb shoes. Excellent delivery. Will continue to add to my large collection
August 8, 2025
Reply from Superga UK
Hi Caroline, we appreciate your fantastic review. We're happy to hear that you are pleased with our shoes and the delivery service. Thank you for your continued support.
Superga Customer Service
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Reply from Superga UK
We're sorry to hear your purchases weren't suitable for you on this occasion Georgia. Please accept our sincere apologies if we missed an email from you too. If there's anything further we can help with please use one of our available contact methods here: https://superga-uk.gorgias.help/en-US and we would be happy to assist you further.
Kind regards,
Superga Team
Paid for 1-2 day delivery 3 days later…
Paid for 1-2 day delivery 3 days later still didn’t arrive help desk wasn’t great either
August 25, 2025
Reply from Superga UK
We regret that your delivery was delayed and that our support wasn't helpful. We'll investigate so we can improve our delivery and support.
My Superga’s arrived when stated and…
My Superga’s arrived when stated and was happy with product.
August 4, 2025
Reply from Superga UK
We're happy to hear that your Superga's arrived on time and that you're pleased with your purchase. We appreciate your positive feedback!
Kind regards,
Superga Team
Reply from Superga UK
We're thrilled with your comments Caroline and delighted to hear you are happy with your Superga purchase!
Kind regards,
Superga Team
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Very nice trainers stylish and very…
Very nice trainers stylish and very comfortable the laces could be a bit longer
August 22, 2025
Reply from Superga UK
We're really pleased you find your Superga shoes stylish and comfortable John! We appreciate your feedback regarding the laces too and will consider it for future improvements.
Kind regards,
Superga Team
Reply from Superga UK
We're so happy you love the fabulous quality of our shoes Agnieszka ! Thanks so much for your great feedback and for taking the time to leave us a 5 star review.
Kind regards,
Superga Team
Ordered size smaller as recommended on…
Ordered size smaller as recommended on website. Too small and returns are down to buyer which is expensive. Returned a week ago and still no email confirmation of receipt. Trainers were nice but what must be my size is now out of stock.
August 19, 2025
Reply from Superga UK
We appreciate your feedback. We're sorry the sizing recommendation didn't work for you. Please get in contact using webmail@gldgroup.com if you require further assistance
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