Superga UK Reviews 9,872

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their comfort, style, and good quality, often noting that the items go well with various outfits. Many consumers appreciate the competitive pricing, especially during sales, and highlight the efficiency of the delivery service, with orders often arriving quickly. However, some people were dissatisfied with issues related to sizing, finding that products were either too large or too small, leading to confusion. A few other people also felt that the quality of some products had declined over time, and there were occasional problems with orders being lost during delivery or with the return process incurring unexpected costs.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the good quality, comfort, and stylish... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the shoes,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and super-fast... See more

Order

Users describe ambiguous interactions with order. Many customers praise the hassle-free ordering process,... See more

Price

Consumers find price to be positive, often praising the availability of sales and bargain prices for good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love my Superga platforms. They are the most comfortable trainers. They go with virtually everything whether it’s a summer dress, jeans or trousers. Just must remind myself and other’s the fabric S... See more

Company replied

Rated 4 out of 5 stars

I have purchased many pairs of shoes in the past and they have been exceptional, good quality, various styles, mostly quick delivery, easy website and pricewise competitive. Always a really good sale.... See more

Rated 5 out of 5 stars

Absolutely love Superga trainers and always take advantage of their sales to have fresh pairs in stock. I tend to favour the traditional style and love metallic colours. The Nappa leather ones are als... See more

Company replied

Rated 5 out of 5 stars

Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... See more

Company replied


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Ordered size smaller as recommended on…

Ordered size smaller as recommended on website. Too small and returns are down to buyer which is expensive. Returned a week ago and still no email confirmation of receipt. Trainers were nice but what must be my size is now out of stock.

August 19, 2025
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Reply from Superga UK

We appreciate your feedback. We're sorry the sizing recommendation didn't work for you. Please get in contact using webmail@gldgroup.com if you require further assistance

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Rated 5 out of 5 stars

Canvas Shoes

Super fast delivery, item as described, really great pair of canvas shoes

August 18, 2025
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Reply from Superga UK

We're happy to hear that you received your canvas shoes quickly and as described. Thank you for the great feedback on your purchase!

Rated 5 out of 5 stars

The flatforms are so omfy!

I love Supergas and have had dozens over the years, and but these flatforms are far comfier. Much more support in the sole, great if you do lots of walking. I thought they might feel a bit clumpy but they don't.

August 13, 2025
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Reply from Superga UK

We're happy to hear that you find the flatforms comfier than the classic Supergas! It's great to know you appreciate the extra support for walking and that they don't feel clumpy. Thanks for sharing your experience with us!

Rated 5 out of 5 stars

Great service

From placing my 5th order I can say I am not disappointed,I place an online order I get a confirmation and within no time they are delivered.
Thank you Superga again for A1 service and look forward to placing a 6th order

August 17, 2025
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Reply from Superga UK

Thanks so much for your kind comments and your repeat custom John! We're delighted with your feedback and we look forward to seeing you again soon!
Kind regards,
Superga Team

Rated 5 out of 5 stars

Very comfortable and soft

Happy with the purchase- Superga trainers are very good quality , very light and comfortable,

August 16, 2025
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Reply from Superga UK

We're pleased to hear you're happy with your Superga purchase Susie! Thanks for shopping with us and we look forward to seeing you again for your next pair.
Kind regards,
Superga Team

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Rated 5 out of 5 stars

Absolutely love Superga

Absolutely love Superga trainers and always take advantage of their sales to have fresh pairs in stock. I tend to favour the traditional style and love metallic colours. The Nappa leather ones are also great. Stylish and comfortable shoes that go with everything.

August 15, 2025
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Reply from Superga UK

We're delighted to hear that you love Superga trainers! Thanks for your feedback and for sharing your positive experience, it's very much appreciated!
Kind regards,
Superga Team

Rated 5 out of 5 stars

Great product

Great product, great delivery, very good all round

August 14, 2025
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Reply from Superga UK

Hi Michael, we're happy you had a great experience with our product and delivery service. We appreciate your positive feedback and your time.
Superga Customer Service

Rated 4 out of 5 stars

My comfortable go too 👟

I love my Superga platforms. They are the most comfortable trainers. They go with virtually everything whether it’s a summer dress, jeans or trousers. Just must remind myself and other’s the fabric Supergas need to be first with some type of anti-stain spray before wearing them …. 🤦🏻‍♀️.

July 24, 2025
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Reply from Superga UK

Hi Jan, we're happy to hear that you find our Superga platforms so comfortable and versatile. Thanks for the tip about using anti-stain spray; we appreciate you sharing your experience and helpful advice with others.
Superga Customer Service

Rated 5 out of 5 stars

Very happy with the purchase

Bought for my wife, she's a superga fan...and she was so haply with the surprise... very fast delivery! Totally recommend

August 13, 2025
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Reply from Superga UK

Thanks so much for your great review! We're delighted your gift from Superga was a hit! Thanks for taking the time to leave us feedback.
Kind regards,
Superga Team

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Rated 5 out of 5 stars

Lovely boots

I just love superga I'm really happy with the quality friends are asking about superga so I told them about the site very happy 😀

July 24, 2025
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Reply from Superga UK

We're thrilled you're spreading the word about Superga Donna! Thanks so much for shopping with us and we look forward to welcoming you back on your next purchase.
Kind regards,
Superga Team

Rated 5 out of 5 stars

Excellent product arrived on time

Excellent product arrived on time

August 10, 2025
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Reply from Superga UK

We're thrilled you are loving your Superga purchase! Thanks for your positive comments and for taking the time to leave us a 5 star review.
Kind regards,
Superga Team

Rated 4 out of 5 stars

Brilliant service.

Brilliant service.
The shoes are really good and comfortable.

May 17, 2025
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Reply from Superga UK

We're so pleased you are enjoying the comfort of your Superga shoes Andrew. Thanks for your positive review.
Kind regards,
Superga Team

Rated 5 out of 5 stars

So comfortable and stylish I love my…

So comfortable and stylish I love my supergas

July 20, 2025
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Reply from Superga UK

We're delighted to hear that you find our Supergas comfortable and stylish! Thank you for your positive feedback, we really appreciate it!
Kind regards,
Superga Team

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Rated 5 out of 5 stars

Love these shoes

I buy these every year and wear them throughout the summer as they are so comfortable

July 18, 2025
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Reply from Superga UK

Hello Mandy
We're happy to hear that you find them so comfortable for summer wear! Thank you for your continued support and for taking the time to share your positive experience.
The Superga Team

Rated 5 out of 5 stars

Product great and totally adore…

Product great and totally adore Superga. Their service is also really quick. Can't wait to get my next pair next month for my birthday 🎂 👌treat to myself. Decided I'm buying a pair every month. Just love them ❤️

August 7, 2025
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Reply from Superga UK

Hello Nikki
We're happy to hear that you adore our product and appreciate our quick service. It's wonderful you're treating yourself to a pair every month! We appreciate your positive feedback.
The Superga Team

Rated 5 out of 5 stars

Love superga shoes

Love superga shoes! My 3rd pair and converted my friend who has 2 new pairs. I love the chunky soles.

August 5, 2025
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Reply from Superga UK

We're happy to hear that you love our Superga shoes! It's great to know you enjoy the chunky soles and even converted a friend. Thanks for your positive feedback.

Rated 5 out of 5 stars

Great website with fantastic selection…

Great website with fantastic selection of shoes, the Ivan Lendl trainers my husband bought are stunning.

August 5, 2025
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Reply from Superga UK

We're happy to hear that you found a fantastic selection of shoes on our website. We're so glad your husband loves his stunning Ivan Lendl trainers. Thanks for the positive feedback!

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Rated 5 out of 5 stars

Excellent

Excellent, thank you! The process was brilliant from start to finish and the product is great.

August 3, 2025
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Reply from Superga UK

Hello Lottie
We're happy to hear that you found the process brilliant and the product great from beginning to end. Thank you for your positive feedback; we appreciate it!
The Superga Team

Rated 5 out of 5 stars

3750 CERAMIC PRINT LEGGERA

Shoes are stunning - delivery really fast. Very pleased. Contacted customer service who were really helpful.
Ordered 3750 CERAMIC PRINT LEGGERA - very pretty trainers.

July 19, 2025
Superga UK logo

Reply from Superga UK

Hello Nicky
We're happy to hear that you found your new superga trainers stunning and that you were pleased with the fast delivery! We're also glad our customer service was helpful.
The Superga Team

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