Superga UK Reviews 9,872

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their comfort, style, and good quality, often noting that the items go well with various outfits. Many consumers appreciate the competitive pricing, especially during sales, and highlight the efficiency of the delivery service, with orders often arriving quickly. However, some people were dissatisfied with issues related to sizing, finding that products were either too large or too small, leading to confusion. A few other people also felt that the quality of some products had declined over time, and there were occasional problems with orders being lost during delivery or with the return process incurring unexpected costs.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the good quality, comfort, and stylish... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the shoes,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and super-fast... See more

Order

Users describe ambiguous interactions with order. Many customers praise the hassle-free ordering process,... See more

Price

Consumers find price to be positive, often praising the availability of sales and bargain prices for good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love my Superga platforms. They are the most comfortable trainers. They go with virtually everything whether it’s a summer dress, jeans or trousers. Just must remind myself and other’s the fabric S... See more

Company replied

Rated 4 out of 5 stars

I have purchased many pairs of shoes in the past and they have been exceptional, good quality, various styles, mostly quick delivery, easy website and pricewise competitive. Always a really good sale.... See more

Rated 5 out of 5 stars

Absolutely love Superga trainers and always take advantage of their sales to have fresh pairs in stock. I tend to favour the traditional style and love metallic colours. The Nappa leather ones are als... See more

Company replied

Rated 5 out of 5 stars

Swift delivery of my regular purchase of classic flatforms. Despite having ordered regularly I often get confused with the sizing and ordered the wrong size- not for the first time🙄. I exchanged... See more

Company replied


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very happy customer

I already have a white leather pair of Superga and wanted to purchase a navy pair but my usual shop didn’t have my size, so I went online and ordered directly from Superga for the first time. I got exactly the pair I wanted and, unexpectedly, at a greatly reduced price in a sale! I wasn’t sure which size I needed and, as they come in half sizes, ordered 2 pairs to try. They were delivered quickly and, after deciding which size I was keeping, it was very easy to return the other pair. My money was refunded in the time described. I was highly satisfied and won’t hesitate to purchase from them again.

June 5, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you found the navy Superga shoes you wanted at a great price! We're also glad the delivery and return process was easy for you. Thanks so much for your positive feedback, we really appreciate it!
Kind regards,
Superga Team

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Rated 5 out of 5 stars

Superfamily is an absolutely superior…Superga is style that evolves

Superfamily is an absolutely superior Brand. The company keeps abreast with all latest trends and styles. It’s a brand that is top notch for style comfort and brand Superga is a name that is worn by the young and stylish and it’s a brand worn by up and coming trendy 30 + trendsetters. The branding is ageless. The ultimate style in footgear. Yes Superga is constantly evolving just like style ever changing the brand of the times

July 10, 2025
Unprompted review
Superga UK logo

Reply from Superga UK

Thanks so much for your great feedback! The team are delighted with your comments and we look forward to welcoming you back for your next pair of Supergas!
Kind regards,
Superga Team

Rated 5 out of 5 stars

Superga kept me informed every step of…

Superga kept me informed every step of the way about delivery. The shoes were exactly as expected both trendy and comfortable. Another two pairs added to my Superga collection

June 23, 2025
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Reply from Superga UK

We're happy to hear that you were informed about your delivery and that your shoes met your expectations for style and comfort. Thank you for adding to your collection and for your positive feedback!

Rated 5 out of 5 stars

Fair prices

Fair prices, efficient dispatch and delivery. Excellent range of footwear.

June 3, 2025
Superga UK logo

Reply from Superga UK

We appreciate you taking the time to share your positive experience with us. We're happy to hear you were satisfied with our prices, dispatch, delivery, and footwear range.

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Rated 5 out of 5 stars

A good experience

The ordering process was straightforward and the delivery tracking information was accurate.
The shoes were just what I wanted and were of the same quality as I’ve experienced with Superga in the past.

June 22, 2025
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Reply from Superga UK

We're happy to hear that the ordering process was straightforward and the delivery tracking was accurate. We appreciate your feedback and are so glad you are enjoying your new shoes!

Rated 5 out of 5 stars

Great shoes.

Simple and straightforward to order and the shoes came quickly. They were comfortable immediately. My fourth pair of Superga summer shoes.

June 19, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that the ordering process was simple and the shoes arrived quickly! We appreciate your continued support and are glad you find our shoes comfortable.

Rated 1 out of 5 stars
Superga UK logo

Reply from Superga UK

Hi there
I can see that a customer service representative has been in touch and resolved your missing delivery for you
Many Thanks
Superga

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Rated 5 out of 5 stars

I bought my first pair of Superga…

I bought my first pair of Superga trainers from a local shoe shop. I was so pleased to find a half size that I really liked.
I then bought a second pair on line for a much better price. Excellent service and very comfortable trainers.

May 30, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you were pleased with your Superga trainers and finding the perfect fit. It's great to know you had excellent service and find them comfortable. Thank you for your positive feedback!

Rated 5 out of 5 stars

Super Superga

I have lost count how many Superga trainers I have bought over the years, but I do currently have about 17 pairs in circulation (I may have a problem!) I love the choice of colours and styles, meaning I can pretty much coordinate with any outfit! A very well made shoe and always very quick on delivery.

June 19, 2025
Superga UK logo

Reply from Superga UK

We appreciate your long-time loyalty to Superga trainers and are glad you enjoy the variety of colors and styles we offer. It's great to know our shoes meet your needs and that you're happy with our quick delivery service. Thanks for sharing your positive experience!

Rated 5 out of 5 stars

Very pleased with my order

Trainers arrived on time with ability to track order. They were packaged very well and I am very pleased with my purchase, second pair in three years so wear well!

June 19, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you're pleased with your purchase and the timely delivery! It's great to know the trainers are durable and that you appreciate the packaging. Thanks for your positive feedback!

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Rated 5 out of 5 stars

Great product at great price

Great product at great price. Fit as expected. Shipped and delivered on time

June 18, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you found a great product at a great price, and that it fit as expected and was delivered on time. Thanks for your five-star review!

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery
Shoes amazing quality

May 26, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you received your order quickly! We're glad you find the quality of our shoes amazing. Thanks for your feedback!

Rated 5 out of 5 stars

Well designed website

Easy to compare and select item

May 26, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that you found it easy to compare and select an item. Thank you for your positive feedback!

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Rated 5 out of 5 stars

Super easy to order and track delivery

Super easy to order and track delivery.
Great price in the sale.

May 26, 2025
Superga UK logo

Reply from Superga UK

We're happy it was easy to order and track your delivery, and that you got a great price in the sale. Thanks for your five-star review!

Rated 5 out of 5 stars

I ordered two pairs of shoes arrived…

I ordered two pairs of shoes arrived promptly no problem.

June 14, 2025
Superga UK logo

Reply from Superga UK

We're happy to hear that your order arrived promptly and that you had no problems. Thank you for your positive feedback; we appreciate it.

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