Superior Seating Reviews 120

Jane is amazing person with great customer service. She helped me to pick out the right Funitures for my restaurant. Quality is top of the line!
Thank you Jane!

Customer Service was great! Will order again!

Items were of expected quality and delivery was very quick. Thankyou Superior Seating.

Customer service was excellent and the chairs we ordered are beautiful.

Still haven’t received over $3000.00 in chairs that I ordered 39 days ago and I was told that they shipped 16 days ago.
Horrible follow through when I ask about it they send me to the shipping company that tells me they are holding them in their warehouse until Superior pays them money that they are due.
I still have no chairs but paid in full a month ago.

We received our order and were very disappointed with the height of the chairs. They were suppose to have a "standard" seat height of 18"-20" and when they arrived, we noticed how ridiculously small they looked. They were 17" seat height. When i asked to return them, they had to have all of the original packaging, which had been mostly damaged durring the unwrapping. We were also told that is would cost us 30% of the cost to restock them. Now I'm sitting on 3k in chairs and tables that arent what i wanted.

Very good selection at excellent price. Timely delivery.

I would give a five star if the delivery company had been working with us instead of changing what they committed to and delivering at times that were not agreed upon.

Very pleased with our experience and the tables & chairs look great in our new cafe! Alexis was very nice, fun & helpful!

Ordered chairs, tabletops and bases. Chairs are great. Tabletops were the wrong color. Operations manager combative, unapologetic, and bothered by the situation. Sales team was understanding, but their operations guy did not care at all.

We received our tables and chairs 4 days late, after one of our pallets was lost at the San Leandro Shipping Terminal. When our delivery finally did arrive, one of our chairs was significantly damaged, and we had to order a new one. I think much of this was under management by the shipping company Ward TLC, but I think Superior could take more ownership of their products as they are en route to the customer. I had countless people over a four day span tell me they would call/email me back, but no one ever did until the very end of the process. Just poor follow up and project management. The chairs do look great outside our restaurant, but the service was poor, and it took more effort and follow through on our end to actually receive the chairs. If we hadn't been so pushy, who knows what might have happened.

Chairs were way too small and when I asked about returning them it is a 30% restocking fee and I'm responsible for $275 in shipping fees. So the chairs were $700 - 30% - $275 = not worth it.

Great product quality and packaged very well (protected from shipping damage). Please allow enough time to unwrap your chairs when delivered.

Great company.... ordered chairs for my entire restaurant...came quickly, and I love them. Ordered two additional chairs and the shipping was as much as the chairs. Additionally my order was misplaced, but once I contacted the company, the problem was solved very quickly. Very professional, friendly staff. I would order from them again, and I recommend them to my friends in the business.

On time delivery, nice product.

Good quality, quick delivery, great prices.

Our order was completed on time and delivered within the estimated time. The tables and chairs look amazing and everyone comments on them.

The experience was fine except I don't understand why you don't just put shipping prices on the website instead of getting a freight quote. It is frustrating to have to add that step to the process.

Jane was great. I wish she could help me with all my decisions and orders. Helpful. Fast. Affordable. Great quality. Thanks. Definitely will be in touch soon for another order.