Superladystar Reviews 4,978

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing items as well-made, beautiful, and comfortable. Many appreciate the unique and artistic designs, frequently receiving compliments when wearing them. The delivery service is generally viewed positively, with many finding it efficient and timely. Reviewers also highlight excellent service, noting the company's helpfulness and accommodating nature. However, some customers experienced issues with their orders, particularly regarding sizing inconsistencies and products not matching their descriptions or advertised materials. A few people also encountered problems with delivery, including lost orders or longer-than-expected wait times.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers frequently praise the beauty,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the outstanding craftsmanship,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting prompt delivery and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

Service

People report positive experiences with service. Customers consistently praise the quick service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my rainbow walking boots yesterday (they have a name but that's what I call them!) and my stunning embossed turquoise boots today, absolutely stunning! Superb quality, even the stitching on... See more

Rated 5 out of 5 stars

Delivery was a little slow, but I guess art takes time, right? The boots went beyond my expectations. Upon receiving them, I immediately ordered four other pairs, two of which arrived just a week aft... See more

Rated 5 out of 5 stars

I look forward to ordering more shoes from superladystar! When I ordered PayPal put the wrong address, but their customer service replied within 24 hours of my emails. The shoes themselves are gorgeou... See more

Rated 5 out of 5 stars

Absolutely delivered on their promise - set expectations and over delivered! Was not familiar with the brand at all, and took a chance. Worth it! Product well described, well made, fit to description.... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Shoes, Handmade Real Leather Boots & Sandals, Bohemian Boots & Sandals, Splicing Pattern Block Zipper Ankle Boots, Soft And Comfortable, Handmade High-quality Bags.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 5% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent birthday gift

Bought these off an advertisement. I was leary as always but I'm so happy with my purchase. I bought purple leather boots for my wife. They are true to size and stunning. She was over the moon with the fit and quality. I will buy again for sure. Also customer service was great when I had questions

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful shoes

Beautiful shoes, so soft comfortable inside. Stunning patterns and colours. So well protected for postage. Thank you.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Responsive company

Responsive company, the first pair was a bit small, so for the price of shipping they sent me another pair that is the right size. Shipping takes awhile but the boots are exactly as advertised, high quality.

January 23, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Boots are beautiful and well made

Boots are beautiful and well made. I was nervous about how shipping may take a long time but the shipped a day before they had listed and arrived a day before I expected. Very happy.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

The shoes are gorgeous & comfortable

The shoes are gorgeous and everyone who sees me wearing them, compliments me on their artsy, creative and gorgeous designs. It's nice to wear art that is also comfortable - a rare treat. And when a pair was too big, they were exchanged with no problems at all. Great shoes, great service.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning!

I received my rainbow walking boots yesterday (they have a name but that's what I call them!) and my stunning embossed turquoise boots today, absolutely stunning! Superb quality, even the stitching on the rainbow boot is rainbow coloured! I have four pairs now, super comfortable, I need comfort as I'm disabled but I love to stand out with a pop of colour. I also got the elephant necklace, Libra bracelet and some earrings. You can pay £50+ just for "trendy" PU boots, good quality leather. Thank you Superladystar. One happy customer. 🥰

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful

They took a little while to ship, but they are so beautiful and so well-made that it is worth the wait.

January 21, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Not a smooth process but the boots are top notch

The ordering was easy enough, and the boots are true to the illustration on your site. The boots are superb, fit well and feel great, the leather quality is excellent. I wore them straight away on receipt and they are super comfy . Very happy with them.
The one negative, not a deal breaker, is the delay in receiving them - well over a month. On enquiry I was told there was an issue with my address and you couldn't process the order. I checked my original order and my address, as given, was correct. Anyway I gave it to you agaiin merely changing UK to United Kingdom and received my boots shortly after.
Will defeinitely be ordering again. Thank you

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

The boots are beautiful!

The boots are beautiful, I love them & have received so many compliments. They are also very comfortable & true to size. The service was great & when I had enquiries regarding the delivery my emails were responded to quickly.

January 16, 2026
Unprompted review
Advertisement
Rated 4 out of 5 stars

Love Love Love my red boots

Love Love Love my red boots! They are extremely comfortable and gorgeous. The only reason I didn't give 5 stars is because shipping time. Took about 3 weeks.

January 21, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent product, but be aware

Excellent product, with a couple of cautions. I ordered 4 pairs. Two pairs came within 1 month, as I expected. Two pairs came in about 6 weeks. A bit long, but again they stated that up front. The big surprise is that they all had a very strong smell, like gasoline. In googling, I learned that this is petroleum from the manufacturing process. I had to let them sit in the garage for 3 weeks, but then they are fine after that. Very comfy and beautiful!

January 21, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look