Superladystar Reviews 4,976

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing items as well-made, beautiful, and comfortable. Many appreciate the unique and artistic designs, frequently receiving compliments when wearing them. The delivery service is generally viewed positively, with many finding it efficient and timely. Reviewers also highlight excellent service, noting the company's helpfulness and accommodating nature. However, some customers experienced issues with their orders, particularly regarding sizing inconsistencies and products not matching their descriptions or advertised materials. A few people also encountered problems with delivery, including lost orders or longer-than-expected wait times.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers frequently praise the beauty,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the outstanding craftsmanship,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting prompt delivery and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

Service

People report positive experiences with service. Customers consistently praise the quick service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my rainbow walking boots yesterday (they have a name but that's what I call them!) and my stunning embossed turquoise boots today, absolutely stunning! Superb quality, even the stitching on... See more

Rated 5 out of 5 stars

Delivery was a little slow, but I guess art takes time, right? The boots went beyond my expectations. Upon receiving them, I immediately ordered four other pairs, two of which arrived just a week aft... See more

Rated 5 out of 5 stars

I look forward to ordering more shoes from superladystar! When I ordered PayPal put the wrong address, but their customer service replied within 24 hours of my emails. The shoes themselves are gorgeou... See more

Rated 5 out of 5 stars

Absolutely delivered on their promise - set expectations and over delivered! Was not familiar with the brand at all, and took a chance. Worth it! Product well described, well made, fit to description.... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Shoes, Handmade Real Leather Boots & Sandals, Bohemian Boots & Sandals, Splicing Pattern Block Zipper Ankle Boots, Soft And Comfortable, Handmade High-quality Bags.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Replied to 5% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I love these shoes so much

I love these shoes so much! I bought one pair and then had to buy four more! I don’t often wear heels, but I’ve been wearing them more often because the shoes are just so comfortable!

March 8, 2026
Unprompted review
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Rated 4 out of 5 stars

The boots do not run true to size they run very large.

The boots do not run true to size they run very very large. I normally wear a 6 or 6.5 so I originally ordered a 6 and it was way too big. Gave them to a friend who wears a 7.5 and they fit her well. I got a replacement shoe that was a 5 but those were still large, I had to wear heavy socks with them. You might change this on your website.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Love the boots

Love the boots....get lots of compliments...one of my friend love them so much she ordered a pair too

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Spring pink boots!

Unfortunately, I ordered some other shoes from a different company! That was 2 months ago & I still don’t have them! Your orders are very timely with great communication! Thanks! And for my spring pink boots—wow! Very comfortable & they go with everything!

March 31, 2026
Unprompted review
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Rated 1 out of 5 stars

Scammy product 100%

Scammy product 100%. The sandals I received were plastic pieces of junk. The soles were stiff slippery plastic, the straps were vinyl, the Velcro tabs were a cheap poorly cut bright white slap of stiff plastic that looks terrible when fastened, and the stitching is loose and won’t possibly withstand one outing. Junk product and deceiving ad photos and description. Beware.

Update: their reply and solution is a scam too- offers a $10 credit on another product. They also ridiculously say the return is not approved for reason of declaring it a customer preference. It a quality issue. They are knockoffs-do not match the ad.

Update: weeks of requesting a deserved full refund are met with offers for partial credit or refund only if I mail them to Hong Kong at my expense. They’ve seen the photos that show they are not even close to advertised photos. It’s deceptive advertising.

March 22, 2026
Unprompted review
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Reply from Superladystar

Hello,

We are very sorry to hear about your experience and truly appreciate your feedback. We take product quality very seriously and would like to investigate this issue further to provide a proper solution.

Could you please provide your order number and, if possible, photos of the sandals you received? Once we have this information, we will assist you promptly to resolve the matter.

Thank you for your understanding, and we look forward to helping you.

Kind regards

Rated 5 out of 5 stars

Legit and Genuine Leather

These guys are overseas. They have a warehouse in the US but not much from my experience as far as shoes is there. They deliver in about 1-2 months but honestly they always have delivered. I have bought my wife roughly 20 pairs from here and they always have coupon codes that work. They are genuine leather and honestly all of them hold up. I have paid more in the US for worse quality. These are fantastic shoes and boots. They run true to size only once the sandals ran small. They respond quickly in customer service for changing order if you do it in time and they help whichever way they can. I really love this company. They have never scammed me and these unsolicited email crap is you signing up on their site when you create an account. You can unsubscribe in your personal email if you want but they send coupon codes that actually work quite often or I use honey extension. Your tracking is overseas at first and the US label waits for your product to make landfall in the US. Once it does you should expect quick delivery. Sometimes I get China tracking number as well as USPS which I prefer but not always. SHOP app is used for tracking and works just fine. NOTE ABOUT SMELL: They are freshly made stained leather that does not bleed so they have that fresh stained leather smell. If you work with leather, you know. The smell goes away in about a day, but I am happy to see they are authentic leather and don't bleed. My wife wears a size 6.5. Just make sure you are actually purchasing from the real Superladystar and you should have a good experience with real expectations. Their refund policy is flimsy and not that reliable but with a 99% success rate, I run the risk anyways..

December 20, 2025
Unprompted review

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