The mattress topper has been very helpful in getting a full nights sleep which is necessary for a 70 yr old with 1 prosthetic leg and both hips buggered. The only thing that annoyed me was having to w... See more
Company replied
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Review summary
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While I am really enjoying the product, the delivery was extremely poor. Definitely didn't arrive as punctually as promised. I've only been using the product for a couple of weeks and am finding it v... See more
Company replied
I found the ordering system very easy to use, and I was constantly kept up to date with every step of the process, and even after the item was delivered. I've found the mattress topper to be firmer th... See more
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I love my Marshmellow Topper and my two marshmellow pillows! So soft and comfy. I was having a lot of trouble with my hip when sleeping on my side but since having the topper, I have had no problems... See more
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Company details
About Super Sleeper Pro™
Written by the company
At Super Sleeper Pro, we’re passionate about helping Australians sleep better, live healthier, and feel more comfortable every day. With a focus on innovation and quality, we offer a curated range of sleep and comfort solutions - from premium mattress toppers and pillows to ergonomic bedding accessories.
We’re proud to be a trusted name in sleep technology, serving thousands of happy customers across Australia. Our commitment to customer satisfaction is at the heart of everything we do, and we strive to provide exceptional service, fast delivery, and ongoing support.
Discover the Super Sleeper Pro difference, where comfort meets quality and better sleep begins.
🇦🇺 Premium Australian Support
Written by the company
- Australian based customer support team
- Sleep easy knowing our Sydney-based support team is on hand to help, whenever you need it. Fast, friendly, and always just a call or message away.
✅ Up to 180 Night Trial
Not loving it? Send it back for a full refund.
Love it or return it - simple! With our Sleep Trial of up to 180 days (depending on the product), you can try Super Sleeper Pro risk-free and see why thousands are already raving.
Contact info
301/209 Oxford St, Bondi Junction 2022, NSW, Australia, Australia
- +61 2 9387 4100
- support@supersleeperpro.com.au
- supersleeperpro.com.au
Sleep just got better.
4.2
Great
960 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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It is really comfortable but I have a…
It is really comfortable but I have a king size bed and it doesn’t fit my mattress properly
April 26, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re so pleased to hear you’re finding the topper really comfortable. However, we’re sorry to hear it doesn’t fit your king size mattress properly. We understand how important the right fit is for overall comfort and use. Please feel free to reach out to our support team at support@supersleeperpro.com.au so they can assist you further and discuss possible options.
was a bit disappointed from the tv add…
was a bit disappointed from the tv add .
the Marsmollow mattress topper wasn't quite up to the add
April 26, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We understand how disappointing that can be when you were hoping for a different experience. Your comments are important to us and will be shared with our team for review. We appreciate you taking the time to share your honest feedback.
Great Service with delivery as…
Great Service with delivery as outlined, a great product which not only provided great night sleeps but found it to be very comfortable to sleep on and minimising pain discomfort with regards to mattress soreness. Couldn't be happier.
April 26, 2026
Reply from Super Sleeper Pro™
Thanks so much for your wonderful feedback! We’re really pleased to hear the delivery was as outlined and that you’re enjoying such comfortable, restful sleep. It’s especially great to know it’s helping reduce discomfort and making a positive difference for you. We truly appreciate your support and are so glad you couldn’t be happier with your purchase.
Kind regards,
Super Sleeper Pro
Reply from Super Sleeper Pro™
Thanks so much for your kind feedback! We’re really happy to hear you love the product. We truly appreciate your support!
Kind regards,
Super Sleeper Pro
Great Product so Far
While I am really enjoying the product, the delivery was extremely poor. Definitely didn't arrive as punctually as promised. I've only been using the product for a couple of weeks and am finding it very comfortable and don't feel like I am unfolding myself like a piece of cardboard when I get up in the morning if I have a sleep in on the weekend like I did before. Time will tell I suppose!
April 25, 2026
Reply from Super Sleeper Pro™
Thank you for your thoughtful feedback. We’re sorry to hear the delivery did not arrive as promptly as expected, and we understand how disappointing that would have been. However, we’re so pleased to hear you’re enjoying the product and already finding it much more comfortable, especially when waking up in the mornings. It’s wonderful to know it’s helping you feel less stiff and more rested. We truly appreciate you sharing your experience and hope the comfort continues to improve over time.
The super sleeper is beautiful
The super sleeper is beautiful, comfortable, warm, soft, & easy to setup, thank you also for the quick & easy delivery, was well worth the money & time spent on these incredible items
April 25, 2026
Reply from Super Sleeper Pro™
Thanks so much for your wonderful feedback! We’re really pleased to hear you’re enjoying the Super Sleeper—it’s great to know you find it beautiful, comfortable, warm, soft, and easy to set up. We’re also glad the delivery was quick and easy for you. We truly appreciate your support and are so happy to hear it was well worth it!
Kind regards,
Super Sleeper Pro
Reply from Super Sleeper Pro™
Thank you for your feedback! We’re so pleased to hear you’re happy with the product. However, we’re sorry the shipping time did not meet your expectations. We appreciate you bringing this to our attention and will pass your comments on to our team as we continue working to improve our delivery experience.
I’m very happy with your product
I’m very happy with your product, just wanting to know do I put a electric blanket on top of the sleeper or underneath?
April 25, 2026
Reply from Super Sleeper Pro™
Thanks so much for your message and for your kind feedback—we’re really glad to hear you’re happy with your Super Sleeper Pro!
We recommend placing your electric blanket on top of the Super Sleeper Pro (between you and the topper). This allows the heat to transfer more effectively and evenly for your comfort.
Please also make sure to follow the manufacturer’s safety instructions for your electric blanket.
Kind regards,
Super Sleeper Pro
Advertised as a very high pile mattress topper
Advertised as a very high pile mattress topper the marshmallow one,,when received the 2 centre panels top to bottom quite plump, the side panel on each end top to botton fairly flat, did not look like anything on tv ad. Very dissatisfied not worth the money charged.
March 27, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. Your comments are important to us and will be shared with our product team for review. We appreciate you taking the time to provide your honest feedback.
Poor communication re my delivery
Poor communication re my delivery. Still waiting apparently now being dispatched week of 18th May. Am unable to give a review re the product because of this
April 25, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re very sorry to hear about the poor communication regarding your delivery and understand how frustrating it must be to still be waiting for your order. We appreciate your patience and completely understand that you’re unable to comment on the product itself at this stage. Please reach out to our support team at support@supersleeperpro.com.au with your order details so they can provide you with an update and assist further. Your feedback regarding the delays and lack of updates will also be shared with our team for review.
Doesn't live up to the advertised experience. We have a king sized bed, the 'so called' fitted sheet doesn't fit properly. it is have a king sized bed, the 'so called' fitted sheet doesn't fit right
Product does not live up to advertised experience. We have a king sized bed, the 'so called' fitted sheet does not fit correctly. It is extremely difficult to fit on. We will never buy this product again, and will inform family/friends of products shortcomings.
April 24, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re sorry to hear the product did not meet your expectations and that you experienced difficulties with the fitted sheet on your king sized bed. Your comments are important to us and will be shared with our product team for review. We appreciate you taking the time to share your honest experience.
Love the fresh crispness of the cotton…
Love the fresh crispness of the cotton cover and pillows
April 21, 2026
Reply from Super Sleeper Pro™
Thanks so much for your lovely feedback! We’re really happy to hear you’re enjoying the fresh, crisp feel of the cotton cover and pillows. We truly appreciate your support!
Kind regards,
Super Sleeper Pro
Reply from Super Sleeper Pro™
Thanks so much for your feedback! We’re really pleased to hear your order arrived quickly and that the transaction was hassle free. We appreciate your support!
Kind regards,
Super Sleeper Pro
Have not received it
April 24, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re sorry to hear you have not yet received your order and understand how frustrating this would be. Please reach out to our support team at support@supersleeperpro.com.au with your order details so they can investigate the status of your delivery and assist you further.
Very good haven’t had a sore hip since…
Very good haven’t had a sore hip since using it.
April 24, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear you’re finding it very good and that it’s helped with your sore hip. We really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
The sheets are too slippery
The sheets are too slippery - more like satin which I don’t like - I’m sorry I bought them
April 24, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re sorry to hear the sheets were not to your personal preference and that you found them too slippery. We understand how important comfort and fabric feel are when choosing bedding, and we appreciate you taking the time to share your honest experience. Your comments will be passed on to our team for review.
It’s a beautiful product
It’s a beautiful product.
The only thing we were disappointed with was the slow delivery time. However, it was worth waiting for and we will eventually order another two for our spare bedrooms!
April 21, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear you’re happy with the product and that it’s been worth the wait. We’re sorry to hear the delivery time was longer than expected, but we really appreciate your patience and your plan to order again for your spare bedrooms.
Kind regards,
Super Sleeper Pro
Very disappointed
Very disappointed, it is rock hard to sleep on. Wife has a very sore back and I will not sleep on it because it is so hard
April 23, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re very sorry to hear the product has felt too firm and uncomfortable for both you and your wife, especially with the back pain it has caused. We understand how disappointing this experience would be when you were hoping for improved comfort and support. Your comments are important to us and will be shared with our product team for review. We appreciate you taking the time to share your honest experience.
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re pleased to hear you received quick delivery and we really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
Staff knew the answers to my questions…
Staff knew the answers to my questions and very friendly
April 23, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear our staff were helpful, knowledgeable, and friendly when answering your questions. We really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
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