The mattress topper has been very helpful in getting a full nights sleep which is necessary for a 70 yr old with 1 prosthetic leg and both hips buggered. The only thing that annoyed me was having to w... See more
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Review summary
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While I am really enjoying the product, the delivery was extremely poor. Definitely didn't arrive as punctually as promised. I've only been using the product for a couple of weeks and am finding it v... See more
Company replied
I found the ordering system very easy to use, and I was constantly kept up to date with every step of the process, and even after the item was delivered. I've found the mattress topper to be firmer th... See more
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I love my Marshmellow Topper and my two marshmellow pillows! So soft and comfy. I was having a lot of trouble with my hip when sleeping on my side but since having the topper, I have had no problems... See more
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Company details
About Super Sleeper Pro™
Written by the company
At Super Sleeper Pro, we’re passionate about helping Australians sleep better, live healthier, and feel more comfortable every day. With a focus on innovation and quality, we offer a curated range of sleep and comfort solutions - from premium mattress toppers and pillows to ergonomic bedding accessories.
We’re proud to be a trusted name in sleep technology, serving thousands of happy customers across Australia. Our commitment to customer satisfaction is at the heart of everything we do, and we strive to provide exceptional service, fast delivery, and ongoing support.
Discover the Super Sleeper Pro difference, where comfort meets quality and better sleep begins.
🇦🇺 Premium Australian Support
Written by the company
- Australian based customer support team
- Sleep easy knowing our Sydney-based support team is on hand to help, whenever you need it. Fast, friendly, and always just a call or message away.
✅ Up to 180 Night Trial
Not loving it? Send it back for a full refund.
Love it or return it - simple! With our Sleep Trial of up to 180 days (depending on the product), you can try Super Sleeper Pro risk-free and see why thousands are already raving.
Contact info
301/209 Oxford St, Bondi Junction 2022, NSW, Australia, Australia
- +61 2 9387 4100
- support@supersleeperpro.com.au
- supersleeperpro.com.au
Sleep just got better.
4.2
Great
974 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Super Sleeper Pro™
Thank you for your feedback! We’re so pleased to hear you’re happy with the product. However, we’re sorry the shipping time did not meet your expectations. We appreciate you bringing this to our attention and will pass your comments on to our team as we continue working to improve our delivery experience.
I’m very happy with your product
I’m very happy with your product, just wanting to know do I put a electric blanket on top of the sleeper or underneath?
April 25, 2026
Reply from Super Sleeper Pro™
Thanks so much for your message and for your kind feedback—we’re really glad to hear you’re happy with your Super Sleeper Pro!
We recommend placing your electric blanket on top of the Super Sleeper Pro (between you and the topper). This allows the heat to transfer more effectively and evenly for your comfort.
Please also make sure to follow the manufacturer’s safety instructions for your electric blanket.
Kind regards,
Super Sleeper Pro
Advertised as a very high pile mattress topper
Advertised as a very high pile mattress topper the marshmallow one,,when received the 2 centre panels top to bottom quite plump, the side panel on each end top to botton fairly flat, did not look like anything on tv ad. Very dissatisfied not worth the money charged.
March 27, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. Your comments are important to us and will be shared with our product team for review. We appreciate you taking the time to provide your honest feedback.
Poor communication re my delivery
Poor communication re my delivery. Still waiting apparently now being dispatched week of 18th May. Am unable to give a review re the product because of this
April 25, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re very sorry to hear about the poor communication regarding your delivery and understand how frustrating it must be to still be waiting for your order. We appreciate your patience and completely understand that you’re unable to comment on the product itself at this stage. Please reach out to our support team at support@supersleeperpro.com.au with your order details so they can provide you with an update and assist further. Your feedback regarding the delays and lack of updates will also be shared with our team for review.
Doesn't live up to the advertised experience. We have a king sized bed, the 'so called' fitted sheet doesn't fit properly. it is have a king sized bed, the 'so called' fitted sheet doesn't fit right
Product does not live up to advertised experience. We have a king sized bed, the 'so called' fitted sheet does not fit correctly. It is extremely difficult to fit on. We will never buy this product again, and will inform family/friends of products shortcomings.
April 24, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re sorry to hear the product did not meet your expectations and that you experienced difficulties with the fitted sheet on your king sized bed. Your comments are important to us and will be shared with our product team for review. We appreciate you taking the time to share your honest experience.
Love the fresh crispness of the cotton…
Love the fresh crispness of the cotton cover and pillows
April 21, 2026
Reply from Super Sleeper Pro™
Thanks so much for your lovely feedback! We’re really happy to hear you’re enjoying the fresh, crisp feel of the cotton cover and pillows. We truly appreciate your support!
Kind regards,
Super Sleeper Pro
Reply from Super Sleeper Pro™
Thanks so much for your feedback! We’re really pleased to hear your order arrived quickly and that the transaction was hassle free. We appreciate your support!
Kind regards,
Super Sleeper Pro
Have not received it
April 24, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re sorry to hear you have not yet received your order and understand how frustrating this would be. Please reach out to our support team at support@supersleeperpro.com.au with your order details so they can investigate the status of your delivery and assist you further.
Very good haven’t had a sore hip since…
Very good haven’t had a sore hip since using it.
April 24, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear you’re finding it very good and that it’s helped with your sore hip. We really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
The sheets are too slippery
The sheets are too slippery - more like satin which I don’t like - I’m sorry I bought them
April 24, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re sorry to hear the sheets were not to your personal preference and that you found them too slippery. We understand how important comfort and fabric feel are when choosing bedding, and we appreciate you taking the time to share your honest experience. Your comments will be passed on to our team for review.
It’s a beautiful product
It’s a beautiful product.
The only thing we were disappointed with was the slow delivery time. However, it was worth waiting for and we will eventually order another two for our spare bedrooms!
April 21, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear you’re happy with the product and that it’s been worth the wait. We’re sorry to hear the delivery time was longer than expected, but we really appreciate your patience and your plan to order again for your spare bedrooms.
Kind regards,
Super Sleeper Pro
Very disappointed
Very disappointed, it is rock hard to sleep on. Wife has a very sore back and I will not sleep on it because it is so hard
April 23, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re very sorry to hear the product has felt too firm and uncomfortable for both you and your wife, especially with the back pain it has caused. We understand how disappointing this experience would be when you were hoping for improved comfort and support. Your comments are important to us and will be shared with our product team for review. We appreciate you taking the time to share your honest experience.
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re pleased to hear you received quick delivery and we really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
Staff knew the answers to my questions…
Staff knew the answers to my questions and very friendly
April 23, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear our staff were helpful, knowledgeable, and friendly when answering your questions. We really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
I did not know that a bed could be so…
I did not know that a bed could be so comfortable.
April 23, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear you’re finding your bed so comfortable and that it has exceeded your expectations. We really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
Love the Marshmellow topper
The Marshmellow topper is everything the ads say.Great to be able to have a beautiful sleep.
April 20, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear your Marshmallow topper is living up to expectations and that you’re enjoying a beautiful night’s sleep. We really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
Greater product with fast delivery
Greater product with fast delivery, couldn't be happier.
April 19, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear you’re so happy with the product and the fast delivery. We really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
The item has not been delivered nor has…
The item has not been delivered nor has any delivery advise been received.
April 22, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We understand how frustrating and disappointing this would be. Please reach out to our support team at support@supersleeperpro.com.au with your order details so they can investigate the status of your delivery and assist you further.
Perfect fit!
Perfect fit!
Beautiful sheets to sleep on, nice feel and looks nice, but most importantly they fit! Nice deep sides with a big band that keeps them on - love it!
April 20, 2026
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear the sheets are a perfect fit and that you’re enjoying the feel, look, and secure deep sides. We’re especially pleased they’re staying in place comfortably for you. We really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
Reply from Super Sleeper Pro™
Thank you for your feedback. We’re delighted to hear the product is so comfortable it’s making mornings a little harder to start! We really appreciate you taking the time to share your experience.
Kind regards,
Super Sleeper Pro
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