Activision Reviews 276

The worst company for customer service known to mankind. No way of speaking to someone. Emails and other correspondence gets left in the air with no acknowledgment. Accounts get compromised and they have no sympathy when it comes to resolving it. Money, time and effort have been wasted with no resolution.

Hands down the worst customer service in the entire world. How can they make so much money yet fail to provide quality customer service.

GET BETTER! YOU CURRENTLY SUCK!

Being acc banned without leaving any reason.. being good makes you suffer, lost around 400$ and they dont even care and ignore my msg.

Ashamed you let real cheaters be inside the game and meanwhile the rest of us trying get answers.

My experience was very good.
My son’s activision account was hacked and Mark Robinson and Bryan C. have been very helpful.The only downside is the waiting time but I suggest you check the times their offices are open and contact them immediately.

They doesn't care about their customers. As long as they got your money then everything is fine.

I've been trying to contact their support since October 2020 and I still got no answer.

I wouldn't recommend people to buy any Activision game, but sadly people still does.
Rockstar Games and Epic Games know how to do a proper Customer Service. Activision has no clue at all.

Worst company I have ever dealt with. Just awful, the helpdesk are utterly useless and don't seem to care at all . Had my account stolen and then banned because of someone else's actions.

If Trustpilot permitted it, this should be a 0 (ZERO) stars review.
Let's start from a basic concept: customer support, it's 2021 and no company can survive without customer service.
It's just a fact, you are selling a product and you must give support to the people buying it. BUT, you can't contact Activision and get an actual feedback/answer from them for NOTHING, from the smaller issue to the bigger one they are just non existent and you as a customer are left alone with your problem.
Second reason for my 0 STARS review is how they are handling rampant hacking on MODERN WARFARE 2 and in WARZONE in particular: hacks have been used almost from day 0, did Activision take actions of any kind to fight hackers?
Answer is: NO, ZERO (as the stars), nothing has been implemented to (really) get rid of people hacking or the companies selling hacks.
They have money to do it tho, we the customers gave them. They have lots of it. Consider they would release a whole new game (COLD WAR) with unbalanced and overpowered weapon fully usable in WARZONE, Activision didn't balance the weapons for 3 months so that people could "pay to win": you need the actual game COLD WAR to level up these weapons fast.
Most of the attachments of cold war weapons are still broken after 4 months from launch, this should already tell you about a company fairness and mentality towards the public.
So they just don't care that all players are experiencing unfair gameplay against hackers (they are in every lobby) and an unpleasant game experience in general, with exploits that keeps gettin exploited even if they were "fixed" months ago.
As a customer you give them your money and your trust, they couldn't care less about the latter.
I hope their behavior will be exposed more and more until every savy costumer will avoid this unfair and greedy company.

Cod mw Why so so many cheaters in this game
Its unplayable.
Don't buy this game
And i will boycott any call of duty game
Waste of money
ACTIVISON
0 / 10

Completely absent support. Non existent. They wont ever get back to you. Its like complaining to an empty chair in your kitchen. No valid email, number, support site, social media, or even chat system. I purchased Cold War and it just wont connect to servers at all and i cant get absolutely any support or feedback of any kind from these clowns. All you can do is send a complaint on activisions site and never hear anything about it again. So i guess i am out $60. What a joke.

No support whatsoever if you have an issue and customer service completely inaccessible. What a scheming company. And to top it off, their games have SO many unresolved glitches. Sort it out, Activision. Disgrace.

Support chat is completely inaccessible, just gets stuck on a loading screen. There is no phone number or e-mail address to contact. Tried contacting them on Facebook and Twitter multiple times for weeks and received one response asking for more info. Provided info and screenshots as requested and had no more replies for days since. This is to do with an issue where i've given them my money and not received the product I was paying for, all in all this is a pretty appalling level of support given just how large and wealthy a corporation like Activision-Blizzard are, they can definitely afford to hire more support staff.

Trying to get in contact with them for 2 months. Support website is always busy. And they send me 1 mail. Reacted back, no awnsers so far.
Payed over 20 Euro's on CoD Points. Never recieved them.
Worsed support so far

It never works. Chat is always "busy". When it works, it breaks without even starting a conversation as it won't load the chat window. Frustrating. Was trying to reach them for 4 (FOUR!) months with zero response. It's sad to see names like this ignoring their community. And the community is definitely disappointed.

I play cod mw 2019 most times, its funny game, but all my cod points gone for no f**king reason live chat now working, twitter no response, terrible support. If they not give me back my cod points im refunding my purchases!!!

this is proberply the worst support ever they never answer or they just get a box that the chat is not open before 11 am 8 pm pt
it is open for mordern warfare but not for MW warzone
in 3 days i now i have not could join a game why are you guys not helping people

Baddest services ever tried to contact them for over a week ago, on Facebook and support mail, got no answer yet. Next part is to get xbox service to contact them

They Sold me 2 times a not working product for 50€ .

they release games with major and game breaking bugs.

for shure my last buy from your bulsh company ...............byebye battlenet

F u activision

1 of the bigest joke bulshit games the make!! For example csll of duty change the nsme to call of lag!! Or call of bulshit!! Redicilus!! And the want money for this!!!

Biggest s.. Service, hate Activision.
Cod modern warfare Unlink/link Button on Homepage not Works (Release Game and NOW) no no no activision.

I have tried to get in contact with the support team about unlinking my call of duty account from my battle.net account. It has now been 24 hours since I first started trying and every time i get into a live chat I get to first in the queue and get cut off. I have made multiple help tickets too and it seems they have been ignored too. If you ever have a problem with any activivision games, good luck getting help. Customer service is rubbish