Surex's online portal was very easy to use and is definitely industry leading. I was contacted immediately by an Alberta-based advisor (Frank) who was amazing to work with the whole way through. Other... See more
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Review summary
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What people talk about most
Based on these reviews
Ive been with surex for almost 2 years and I have to say my insurance broker Jessica Baracetti" has been the most amazing person I could have ever dealt with! She is professional,efficient, quick and... See more
Company replied
Awesome experience! I made an initial inquiry regarding online Auto & home insurance quotes and was lucky enough to connect with Erich R. Through out the 2-3 week process he made himself available... See more
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I dealt with Jennifer De Paola and she was upfront and honest. She walked me through the entire process and what to expect. She explained all the options and answered all (and there were many) questio... See more
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Company details
- Auto Insurance Agency
- Business Insurance Company
- Commercial Insurance Company
- Home Insurance Agency
- Insurance Broker
About Surex.com
Written by the company
We are an online Insurance Marketplace™, we have over 10 of Canada's Top Insurance Providers all working with us to help you find the best coverage at the best rate. No generic call centers, just good advice when you need it. A place to Compare, Shop, and Buy all online and with a trusted Insurance Advisor there to help at any time.
Start a quote today!
Get an Auto Insurance Quote
Find Home Insurance
Surex Insurance - We are Canada's Top Insurance Marketplace. We help you shop, compare and buy insurance all online.
Written by the company
- Compare, Shop and Buy all Online! We believe more choices = more savings!
- We have over 5000 reviews with an average rating of 4.9! All these great reviews can't be wrong. We work with you to find the best coverage at the best rates.
Surex - Canada's #1 Insurance Marketplace
We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!
No extra fees to work with us, we keep things simple, work on your time, and save you money.
Contact info
130 South Centre Street, T0K 1J0, Magrath, Canada
- 8552426612
- reviews@surex.com
- surex.com
4.5
Excellent
8K reviews
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I was not expecting a refund of my car…
I was not expecting a refund of my car insurance a very nice surprise. I will be going back to you when i get another car
December 15, 2025
Reply from Surex.com
Thank you for the 5-star rating. We appreciate your support.
The company has worked well with me and…
The company has worked well with me and I have no complaints whatsoever.
Thank you for the work you are doing.
December 15, 2025
Reply from Surex.com
We appreciate you taking the time to share your positive experience!
So far our plans still good and no…
So far our plans still good and no issues at all for our housing insurance.
December 15, 2025
Reply from Surex.com
Thank you for sharing your positive experience with us!
Reply from Surex.com
We're glad you are happy with our great rates! Thank you for your positive feedback; we appreciate your business.
Reply from Surex.com
We appreciate you mentioning our quick response and rates. Thank you for your feedback; it means a lot to us.
Reply from Surex.com
We are glad you found our service helpful and our response quick. Thank you for your feedback; we appreciate it.
Reply from Surex.com
We're glad you found our customer service and communication marvellous. Thank you for your positive feedback; it means a lot to us.
Great customer service.
Great customer service.
All my questions were answered in timely manner
December 15, 2025
Reply from Surex.com
We're happy to hear that your questions were answered promptly and that you had a great experience with our customer service.
My agent was extremely helpful and…
My agent was extremely helpful and walked me through everything. the prices was as good or better than I was seeing elsewhere.
December 15, 2025
Reply from Surex.com
We're happy to hear that our agent was helpful and provided a great experience! We appreciate you mentioning our competitive prices and your positive feedback.
Our broker is always quick to respond…
Our broker is always quick to respond and helps with any inquiries or issues ive had
December 15, 2025
Reply from Surex.com
We're happy to hear that our team promptly addresses your concerns and inquiries. We appreciate your positive feedback and your time.
Purchasing insurance was good
Purchasing insurance was good. Trying to get assistance on getting a pink card over holidays was bad. I have been phoning since Christmas Eve and have received busy signals and no response to emails. There seems to be no way to contact wawanesa directly. At the moment I am very frustrated.
December 15, 2025
Reply from Surex.com
Thank you for your review, and we’re sorry to hear that it was difficult to obtain proof of insurance during the holidays.
After reviewing your account, it appears your Advisor provided your pink card on December 29th. For added convenience, we also offer a mobile app that allows you to access your pink cards anytime, 24/7, right from your phone.
We appreciate your feedback and will continue working to improve our services.
I had great experience with Surex agent…
I had great experience with Surex agent when I needed to change my insurance policy quickly to accomodate my needs.
They were able to act fast as I requested and I appreciate it very much.
Great job!
December 15, 2025
Reply from Surex.com
We're happy to hear that our agent quickly met your needs for a policy change. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Our auto insurance agent Nick was very…
Our auto insurance agent Nick was very accommodating to answer our inquiry and very friendly. Our experience in Surex so far was amazing.
December 15, 2025
Reply from Surex.com
We're happy to hear that Nick provided great service and addressed your inquiry. We appreciate you sharing your amazing experience with us!
We have canceled our insurance October…
We have canceled our insurance October 1,2025 we emailed them that we no longer renew our policies, the representative responded October 15,
The service was too slow. we got our new policy to other company but still got deducted to our debit account for November and December and nothing happened until now no reversal. Not impressed!!
December 15, 2025
Reply from Surex.com
Thank you for your review. We appreciate you bringing this to our attention.
We will be investigating this further, as our response time should be much faster than 15 days. When a cancellation is requested, we typically require a signed cancellation form from all named insureds on the policy. Once that is completed, we promptly notify the insurance company.
If any overpayments were made, the insurance carrier will issue a refund directly. We’ll review your case to ensure everything is handled correctly and as quickly as possible.
Nick is a great agent !
Nick is a great agent and is extremely knowledgeable and helpful for me as a first time home insurance buyer. He made the entire process of getting set up and going through my first few payments smooth and efficient. Any time I had any questions he responded to my text/call within 24 hrs!
December 15, 2025
Reply from Surex.com
We're happy to hear that the process was smooth and efficient for you as a first-time home insurance buyer. Thank you for your positive feedback!
Thanuchan makes insurance so much…
Thanuchan makes insurance so much easier to deal with. He is always willing and able to assist in all my insurance needs.
December 15, 2025
Reply from Surex.com
We're happy to hear that you had such a positive experience! We appreciate you sharing that Thanuchan makes insurance easier and is always ready to help you.
Very helpful and understanding
Very helpful and understanding, making it simple and straightforward.
December 15, 2025
Reply from Surex.com
We're happy to hear that our assistance was helpful and clear for you. Thank you for your positive feedback; we appreciate it.
We always get a prompt response from Jason
We always get a prompt response from Jason or one of his teammates. Our needs get resolved quickly and efficiently.we are very please with the service we get from Surex.
December 15, 2025
Reply from Surex.com
We're happy to hear that you consistently receive prompt responses and efficient resolutions from our team. We appreciate you sharing your positive experience with our service!
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