Surex's online portal was very easy to use and is definitely industry leading. I was contacted immediately by an Alberta-based advisor (Frank) who was amazing to work with the whole way through. Other... See more
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Review summary
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What people talk about most
Based on these reviews
Ive been with surex for almost 2 years and I have to say my insurance broker Jessica Baracetti" has been the most amazing person I could have ever dealt with! She is professional,efficient, quick and... See more
Company replied
Awesome experience! I made an initial inquiry regarding online Auto & home insurance quotes and was lucky enough to connect with Erich R. Through out the 2-3 week process he made himself available... See more
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I dealt with Jennifer De Paola and she was upfront and honest. She walked me through the entire process and what to expect. She explained all the options and answered all (and there were many) questio... See more
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Company details
- Auto Insurance Agency
- Business Insurance Company
- Commercial Insurance Company
- Home Insurance Agency
- Insurance Broker
About Surex.com
Written by the company
We are an online Insurance Marketplace™, we have over 10 of Canada's Top Insurance Providers all working with us to help you find the best coverage at the best rate. No generic call centers, just good advice when you need it. A place to Compare, Shop, and Buy all online and with a trusted Insurance Advisor there to help at any time.
Start a quote today!
Get an Auto Insurance Quote
Find Home Insurance
Surex Insurance - We are Canada's Top Insurance Marketplace. We help you shop, compare and buy insurance all online.
Written by the company
- Compare, Shop and Buy all Online! We believe more choices = more savings!
- We have over 5000 reviews with an average rating of 4.9! All these great reviews can't be wrong. We work with you to find the best coverage at the best rates.
Surex - Canada's #1 Insurance Marketplace
We work with over 10 of Canada's Top Insurance Carriers to save You Time and Money! Also we pair you with a Dedicated Insurance Advisor who is your go to person every time you need something!
No extra fees to work with us, we keep things simple, work on your time, and save you money.
Contact info
130 South Centre Street, T0K 1J0, Magrath, Canada
- 8552426612
- reviews@surex.com
- surex.com
4.5
Excellent
8K reviews
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Great broker
My broker Verinder always responded to my emails in a timely manner with excellent customer service. He is professional and personable.
December 15, 2025
Reply from Surex.com
We're happy to hear that you received excellent and timely customer service from Verinder! Thank you for your feedback.
I've not had Surex a year yet but…Surex
I've not had Surex a year yet but seems to be ok had no trouble and is a lot cheaper than my other insurance broker
December 15, 2025
Reply from Surex.com
We're happy to hear that you've had a positive experience and have found our services more affordable.
Reply from Surex.com
We are happy to hear that you had a positive experience with our rates, service, and withdrawals. Thank you for your feedback!
The site is confusing
The site is confusing. i had no idea it was affiliated with Surex
December 15, 2025
Reply from Surex.com
Thank you for your review, and we’re sorry to hear that you found the site confusing.
We’d love to learn more about your experience so we can improve. Could you please email us at policysupport@surex.com? Thank you!
The agent is very helpful to assist ask…
The agent is very helpful to assist ask when we call about our insurance new policy.
August 3, 2025
Reply from Surex.com
We're happy to hear that your advisor was helpful when you called about your new insurance policy. Thank you for your feedback!
Switching to Surex made financial sense…
Switching to Surex made financial sense as I was paying a lot more.
December 15, 2025
Reply from Surex.com
We're happy to hear that switching to our services made financial sense for you. Thank you for sharing your positive experience!
Price is very good
It was very fast and easy to deal with the representatives the pricing was excellent
December 15, 2025
Reply from Surex.com
We're pleased to hear that you found our representatives helpful and our pricing to be excellent. Thank you for your positive feedback; we appreciate it!
Rates
Wish people with an excellent driving record are not put in the same pot as the bad ones. Their rates should be going up not all of us. Maybe if it hurts their pocket maybe they’ll start driving with care
December 15, 2025
No Issues
No issues whatsever in the two plus years I have been with Surex and they have dropped their rates once so far.
December 15, 2025
Reply from Surex.com
We're happy to hear that you've had a great experience over the past two years. Thanks for your feedback.
The program was easy to populate and…
The program was easy to populate and provided 4 choices; the one I chose was radically better than the others.
Chose & purchased.
December 15, 2025
Reply from Surex.com
We're happy to hear that the program was easy to use, and you found a choice that suited you well. Thank you for your feedback!
Customer service was great and always…
Customer service was great and always willing to help and always available
December 15, 2025
Reply from Surex.com
We are happy to hear that our team was always available and willing to help. Thank you for your positive feedback!
Reply from Surex.com
Hello,
Thank you for your review. I’m sorry to hear that your broker did not respond to your email inquiry. We’ll reach out to your broker to understand what happened and ensure they contact you.
Thank you again for bringing this to our attention—we appreciate the opportunity to improve.
re survey of my experience
my apt to have vehicle repaired is not untill january 20 2026 They tell me there will be a rental made available while my car is in the shop. I will be able to assess the outcome once I have experienced same.So far I am pleased with surex...
December 15, 2025
Reply from Surex.com
Thank you, we appreciate your feedback!
Nila was great to work with and showing…
Nila was great to work with and showing us the different insurance options was good to see too.
December 15, 2025
Reply from Surex.com
We're happy to hear that you had a positive experience and appreciated the different insurance options presented to you. Thank you for your feedback.
Reply from Surex.com
We're pleased to hear that you are satisfied with our service. Thank you for your positive feedback; it means a lot to us.
old fashion service from my agent and…
old fashion service from my agent and good rates
December 15, 2025
Reply from Surex.com
Thank you for your positive feedback!
Reply from Surex.com
Thank you for your feedback!
Quick response
Sharon Schmale is an amazing insurance advisor. She has been assisting me for the past 3–4 years and has always been extremely patient, responsive, and helpful. She addresses my questions and concerns quickly and resolves any issues related to my policies and insurance with great efficiency. Her quick responses and dedication truly make a difference. Sharon is a real asset to the company, and I highly recommend her to anyone looking for reliable and excellent insurance support.
December 15, 2025
Reply from Surex.com
We appreciate you sharing your positive experience! It's great to hear that Sharon has consistently provided you with patient, responsive, and helpful support over the past few years. We value your recommendation.
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