Surveyworld Reviews 313

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of survey topics and the opportunity to earn some extra cash, with some finding the process easy and the rewards good. They also like the user-friendly nature of the surveys and the convenience of redeeming points through gift cards or PayPal. However, some people were dissatisfied with the user experience, frequently being screened out of surveys after spending considerable time answering preliminary questions. Many reviewers reported issues with surveys being unavailable, redirecting to other sites, or ending abruptly without compensation. There are also concerns about repetitive questions and the difficulty of qualifying for surveys, leading to frustration and a feeling of wasted time.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the app easy to use, with... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the site as user-friendly and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Some customers report fast payments and the ability to... See more

Value for money

Reviewers mention ambiguous feedback about value for money. Some customers appreciate the rewards, finding... See more

Service

People report ambiguous experiences with service. While some customers found the service professional and... See more

Based on these reviews

Rated 3 out of 5 stars

This is a nice survey site. But I wish the rewards included PayPal. I also wish that the survey matcher gave more possible surveys. Often times I find myself being told I do not qualify simply for giv... See more

Company replied

Rated 3 out of 5 stars

The rewards are nice but too many times I will spend 5 to 10 minutes answering survey questions only to be told that they have enough answers in my demographic category or that I have not met their re... See more

Company replied

Rated 3 out of 5 stars

I have been doing 1 particular survey and I had to do many of the same pages ever again (4X) and i had to close the window and I had no time chasing after pages! No so good for your part!

Company replied

Rated 3 out of 5 stars

often the surveys are finished before you log in.. the surveys may not be available to you after you have answered a menu of questions taking up so much time that after 3 or 4 attempts I just leave it... See more



Contact info

3.2

Average

TrustScore 3 out of 5

313 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Do not get involved in this nonsense

Do not get involved in this nonsense. Site will show potential surveys with a monetary value. Once started and personal information has been entered - ie DOB, kids, occupation, postcode etc...the survey will tell you they are looking for a different kind of profile. It happens almost every time and you've giving precious information away for free. DO NOT PARTICIPATE

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Scam in the first degree

My first two week with Surveyword was a pleasure. Everything was professional and the survey's accumulated points. Then, all of a sudden, their communication with me stopped, and after a week of this, I decided to cash out me rewards. The site said I should receive my reward in 2-3 days. It's now going on 3 weeks! I tried to go to their website but, lo and behold, they not only blocked me, but took my e-mail address out of their system. All for a measly $20. And, BTW, they have an app on their website where you can talk with someone. It's bogus. Every time I tried to get some relief he said he couldn't connect me to the website. Very, very frustrating and they wouldn't know professionalism if it hit them in the face. Please think about doing their surveys, chances are you won't get paid.

July 8, 2025
Unprompted review
Rated 1 out of 5 stars

A load of absolute shite

A load of absolute shite. Surveys are never available, and when they are, they are worth about a euro an hour to do. A cod. An excuse to sell your data only. Should be shut down.

July 6, 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of time...

Subscribed to this service after seeing an ad about it. Subscribing to the service is rather chaotic, especially from a smartphone, as you're only asked to choose a password after which you immediately start receiving surveys. I actually had to go google to find the website to gain access to my account to be able to delete my subscription as no link to it was provided within the emails. I can't call this very userfriendly.
Once you start the engine tells you a survey is available after which a few preliminary questions are asked, but time and time again the system tells you sorry you're ineligable for this survey and you end up in an unending loop of the same. Tried it 10x but still ineligable. If you're system is broken fix it before looking for customers because as it is you're just frustrating and wasting the time of potential customers. I am never coming back nor will i ever recommend it to friends or family. You wasted enough of my time as it is.

June 24, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Dorian,

Thanks for your review. I’m not sure this is actually about Surveyworld.com. Our registration process doesn’t involve just choosing a password — after signing up, you also receive a welcome email and a confirmation of your consent. In addition, every email we send includes an unsubscribe link at the bottom.

If you believe this was us, feel free to share more details so we can look into it.

Best regards,
Surveyworld.com

Rated 3 out of 5 stars

not as simple as it's made out to be

often the surveys are finished before you log in.. the surveys may not be available to you after you have answered a menu of questions taking up so much time that after 3 or 4 attempts I just leave it

June 20, 2025
Unprompted review
Rated 2 out of 5 stars

Nine times out of ten I'm told that the…

Nine times out of ten I'm told that the survey is not available or has been timed out- not very happy.
In April I got to almost the end of the server and was told This survey is no longer available.
Does that mean that your survey organisation is a waste of time & that I will not get any compensation?
Then when I contacted Surveyworld & got Thank you for contacting us. As we can see you answered one survey today and received 0.4 $ for it on your account. Not very satisfactory

April 10, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Henry,

Thank you for your honest review. We're aware of the current issues with profiling and the availability of surveys. Please know that we're doing our best to resolve this as soon as possible to provide you with a better experience.

We appreciate your patience and understanding.

Kind regards,
Surveyworld

Rated 5 out of 5 stars

Opinion reviews

Interesting topics and helping to gather data on peoples opinion

June 12, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Thanks for your review!

Rated 3 out of 5 stars

MORE

I would like more benefits with more frequent surveys to be motivated to fill more surveys and be able to complete them

June 16, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Seb,

Thanks for your suggestion and review! We're actively working on improving our platform to make more surveys and tests available. We're also enhancing our profiling system, which is essential to ensure you receive the right surveys—and more of them.

We appreciate your feedback and support!

Kind regards,
Surveyworld.com

Rated 3 out of 5 stars

Getting the run around...

Constantly starting a survey then being redirected out to another. You're lucky to even finish a survey and get the credit. Very frustrating and more time consuming.

June 15, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi Crystal,

Thanks for your feedback! We're aware of the issue and are actively working to improve these flows. It mainly relates to profiling and the availability of suitable surveys. We're doing our best to reduce screenouts and redirects as much as possible, and we hope you'll notice improvements in the near future.

Kind regards,
Surveyworld.com

Rated 2 out of 5 stars

Just sent an email with screenshots of…

Just sent an email with screenshots of this last survey experience, which was poor. I got to 97% finished and then the survey abruptly ended with NO "sorry you're not a match" like the usual disqualifcation excuse. So I have wasted time tonight going through this instead of working on surveys that I can actually finish.

June 13, 2025
Unprompted review
Surveyworld logo

Reply from Surveyworld

Hi,

Thanks for taking the time to leave a review. We're sorry to hear about your experience. We’re constantly working on improving the platform, especially when it comes to screenouts. While we can’t fully eliminate them, our goal is to significantly reduce them in the near future.

Kind regards,
Surveyworld.com

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