Surveyworld Reviews 316

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of survey topics and the opportunity to earn some extra cash, with some finding the process easy and the rewards good. They also like the user-friendly nature of the surveys and the convenience of redeeming points through gift cards or PayPal. However, some people were dissatisfied with the user experience, frequently being screened out of surveys after spending considerable time answering preliminary questions. Many reviewers reported issues with surveys being unavailable, redirecting to other sites, or ending abruptly without compensation. There are also concerns about repetitive questions and the difficulty of qualifying for surveys, leading to frustration and a feeling of wasted time.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the app easy to use, with... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the site as user-friendly and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Some customers report fast payments and the ability to... See more

Value for money

Reviewers mention ambiguous feedback about value for money. Some customers appreciate the rewards, finding... See more

Service

People report ambiguous experiences with service. While some customers found the service professional and... See more

Based on these reviews

Rated 3 out of 5 stars

This is a nice survey site. But I wish the rewards included PayPal. I also wish that the survey matcher gave more possible surveys. Often times I find myself being told I do not qualify simply for giv... See more

Company replied

Rated 3 out of 5 stars

The rewards are nice but too many times I will spend 5 to 10 minutes answering survey questions only to be told that they have enough answers in my demographic category or that I have not met their re... See more

Company replied

Rated 3 out of 5 stars

I have been doing 1 particular survey and I had to do many of the same pages ever again (4X) and i had to close the window and I had no time chasing after pages! No so good for your part!

Company replied

Rated 3 out of 5 stars

often the surveys are finished before you log in.. the surveys may not be available to you after you have answered a menu of questions taking up so much time that after 3 or 4 attempts I just leave it... See more



Contact info

3.2

Average

TrustScore 3 out of 5

316 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

They are kind, friendly and very quick with answers!

I haven't yet tryed the services of SurweyWorld, but the first impression is very good: they are kind, friendly and very quick with answers!

November 13, 2024
Unprompted review
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Reply from Surveyworld

Dear Alessandro,

Thank you so much for your wonderful review! We’re thrilled that your first impression of Surveyworld has been positive and that our team’s responsiveness and friendliness made an impact.

We look forward to providing you with an equally great experience as you try out our services. If you have any questions along the way, we’re here to help!

Thanks again for your kind words and support!

Kind regards,

The Surveyworld Team

Rated 1 out of 5 stars

I see more of a waste of time than any…

I see more of a waste of time than any good feedbacks then they write a letter to apologize after they waste your time my time is valuable here is what I think about your apologies 🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻

November 13, 2024
Unprompted review
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Reply from Surveyworld

Dear Eric,

We’re truly sorry to hear that your experience has felt like a waste of time. We understand how valuable your time is, and it’s disappointing to know we’ve fallen short of your expectations.

Your feedback is important to us, and we’re committed to improving our service so it’s more rewarding and time-effective for all our users. If there’s anything specific you’d like to share, we’d welcome the chance to understand your experience better.

Thank you for sharing your thoughts, and again, we apologize for any frustration we’ve caused.

Sincerely,

The Surveyworld Team

Rated 3 out of 5 stars

Decent at giving my opinion

This ad popped on my feed looking for women born in the 70's. I am strongly opinionated, but fair in my assessment. I am a mother of two children and hard working.

November 12, 2024
Unprompted review
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Reply from Surveyworld

Dear Bobbie,

Thank you for taking the time to share your thoughts with us. We appreciate your willingness to join the conversation and share your valuable insights!

Your unique perspective as a hardworking mom with strong opinions is exactly the kind of voice that adds depth and balance to our community. We’re always aiming to create a meaningful experience for everyone, so if there’s anything we can improve to make it even better, please don’t hesitate to let us know.

Thank you again for giving us a try, and we look forward to hearing more from you!

Best regards,

The Surveyworld Team

Rated 1 out of 5 stars

Waste of time

I qualified for several surveys which I completed but there's no account portal to see how much you've earned or how to claim. Seems like I've wasted my time.

November 10, 2024
Unprompted review
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Reply from Surveyworld

Dear Julie,

We’re truly sorry to hear about your frustration. Completing surveys and not being able to track your earnings would be incredibly frustrating, and we apologize for this. We want to assure you that your time and efforts have not been wasted, and any completed surveys do contribute to your earnings.

Currently, we're working on enhancing our user experience, including a clearer way to track earnings and redemption options. Your feedback is invaluable, and we’d love to investigate this further for you.
Thank you for bringing this to our attention – we’re committed to making things right.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

More scram

More scram. Just scram

November 4, 2024
Unprompted review
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Reply from Surveyworld

Dear Niels,

We’re truly sorry to hear that you feel this way about our service. Your feedback is important to us, and we’d like to understand what went wrong to address any issues.

If you could provide more details about your experience, we would be grateful for the opportunity to look into this and make things right.

Thank you for taking the time to share your thoughts with us.

Sincerely,
The Surveyworld Team

Rated 1 out of 5 stars

Agree with others reviews on here

Agree with others reviews on here, survey world target people through social media based on their likes/interests only to find out the surveys actually have nothing to do what they target you about.

November 1, 2024
Unprompted review
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Reply from Surveyworld

Dear Nathalie,

Thank you for sharing your feedback. We understand your concerns and appreciate the opportunity to explain a bit more about how we operate.

Our goal at SurveyWorld is to connect a wide variety of individuals with surveys that reflect a range of interests. To do this, we sometimes use broad categories on social media to reach people with diverse perspectives. While a particular survey may not always align exactly with specific interests, this approach helps us attract a varied group of participants, which is essential for gaining insights from a broad audience.

We’re continuously working to improve the alignment between the surveys we offer and the interests of our participants.

Sincerely,

The Surveyworld Team

Rated 3 out of 5 stars

I saw this pop up on my Instagram feed

I saw this pop up on my Instagram feed. Specifically regarding males in my age group that are soccer fans. I want to ask Surveryworld. Have you guys fixed the issues that the good people have commented below that you said you would address or does it still appear to be a a scam to fish for information?
Also are there actual surveys needed for soccer or false advertising like the lady that was prompted to take a survey on Rock n Roll but there was nothing available for her?

October 30, 2024
Unprompted review
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Reply from Surveyworld

Dear Jay,

Thank you for taking the time to share your thoughts. We understand the importance of addressing user concerns and appreciate your attention to these details.

We’re excited to let you know that we are currently working on a project to include an improved experience, designed to better address the issues our community has raised. Unfortunately, we can't say too much about this yet. Our goal is to enhance the user experience and make it easier to find relevant surveys for your interests. And perhaps even more importantly, to give people the information they need about us.

Surveyworld connects a diverse audience, including different age groups, genders, and interests—like soccer enthusiasts—to a wide variety of survey opportunities. Since we partner with several research providers, survey availability can vary based on the topics our partners need. This variety is important for gathering well-rounded insights for clients, so sometimes specific topics may not be available immediately.

We genuinely appreciate your feedback and look forward to unveiling these improvements soon.

Best regards,

The Surveyworld Team

Rated 5 out of 5 stars

awesome people

October 27, 2024
Unprompted review
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Reply from Surveyworld

Dear Andrew,

Thank you so much for the fantastic 5-star review! We're thrilled to hear you think so highly of us. Our team is dedicated to making every experience a positive one, and it's wonderful to know we’ve hit the mark for you.

Your kind words mean a lot, and we’re here anytime you need us. Thanks again for your support!

Best wishes,

The Surveyworld Team

Rated 1 out of 5 stars

I clicked an ad on FB

I clicked an ad on FB, it said they're looking for women in my age who love rock music for surveys. I registered, they asked for my name, age and place of living - music was not mentioned - and then the site rejected me, because they don't have any surveys for me. So their ad was not true, they don't looking for women in my age for surveys. I think their ad is just a scam and they're collecting people's data.
I was a member of a survey group before, that was good, and this site seemed legit, but now I think it's definitely a scam. If you're thinking of signing up, just don't.

October 26, 2024
Unprompted review
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Reply from Surveyworld

Dear Helga,

Thank you for sharing your experience with us, and we’re truly sorry to hear that it didn’t meet your expectations. We understand how frustrating it must feel to respond to an ad specifically mentioning certain interests, only to have your registration not result in any available surveys.

To clarify, our goal is to match people with surveys based on a wide range of demographics and interests, like age and music preferences. Sometimes, however, survey availability can be limited depending on what research partners need at a given time. This means that even if you’re part of a target group, we may not have an immediate survey for you—something we’re actively working to improve.

We take your privacy very seriously, and the information requested at sign-up is solely for matching purposes. Your data is handled according to strict privacy standards and is not shared with third parties without your consent. You can find more about this topic in our Privacy Policy: https://www.surveyworld.me/Privacy_statement_surveyworld_en.pdf

Thank you for your patience and feedback. We are very sorry for the time and effort you have put in our service without getting anything back in return. Asking for your understanding that we have made a mistake we cannot repay is unfortunately all we can do at the moment.

Best regards,

The Surveyworld Team

Rated 1 out of 5 stars

Absolutely wasting your time

Absolutely wasting your time. You provide them with a plethora od personal information with which they can allegedly tailor surveys only to be told time after time after reinputting basic info "sorry, doesn't look like you are a good fit". So don't ask me to take it in the first place.

I have never wasted so much time for absolutely no benefit. Shamboliv

October 20, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Adrian,

We’re truly sorry to hear about your experience. We understand how frustrating it must be to provide your information and not receive the surveys that align with your expectations.

Survey eligibility can vary due to specific requirements from research partners, but we know that doesn’t make the process any less disappointing. To help, we are actively working to improve our pre-qualification process, ensuring that users like you are better matched to surveys without unnecessary steps.

Thank you for sharing your feedback; it helps us make meaningful changes. We’re committed to creating a smoother and more rewarding experience, and we apologize for any frustration caused along the way.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

Just a scam can’t log on

Just a scam can’t log on. Nothing earned glad gave false personal info as just after your data. Replies to reviews also false as never give a solution

October 17, 2024
Unprompted review
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Reply from Surveyworld

Dear Rich,

We’re truly sorry to hear about your experience and the frustration you've encountered with logging in and accessing your account. This is definitely not the experience we aim to provide, and we understand how this can be disappointing. Please know that we take data privacy and security very seriously and would never use your information improperly.

Sincerely,

The Surveyworld Team

Rated 5 out of 5 stars

great surveys

this survey site is totally awesome! it's the b3at one 9v3 foin

October 12, 2024
Unprompted review
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Reply from Surveyworld

Dear Tarah,

Thank you so much for your 5-star review! We’re thrilled to hear that you find our survey site “totally awesome!” Your kind words and enthusiasm mean a lot to us.

We’re committed to continuing to provide you with a great experience, and we’re excited to have you as part of our community.

Thanks again for your fantastic feedback!

Best regards,

The Surveyworld Team

Rated 1 out of 5 stars

another scam servey

scam as all online surveys are... at least in my experience. all they want is personal info! no matter how u answer u will not qualify, simple as that... and even if u do they make u jump through further hoops to get paid.... waist of time & effort. all companies like this should face the legal system... they basically lying to u in order to data mine.. scum bags.

and here go the patronising reply; it has nothing to do with meeting my expectations and everything to do with your deceiving lies in order to get people to go to your site and waist their time while u gain the data u need to sell to other companies... its like me I inviting u to my house saying u gonna make money, all u gotta do is answer couple questions, walk upstairs & cash is yours.. yet the reality is, I want to know your details, your kids details, ur misses, how much u earn & where u live etc.. and to top it off my 'stairs' are like 50,000 steps high... & u have a time limit.. yet I still don't tell u that 80% through the task I will just tell u to pee off! you know exactly what your doing! I mean, u can't even reply with honesty, just more lies & excuses

October 8, 2024
Unprompted review
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Reply from Surveyworld

Dear Gaz,

We sincerely apologize for the frustration you’ve experienced. Your concerns are taken very seriously, and we are truly sorry that our service did not meet your expectations.

We understand how disappointing it can be to feel like you’re not qualifying for surveys or that the process is too complicated. Our goal is to connect users with legitimate opportunities, and we are committed to protecting personal information and ensuring transparency in our practices.

We appreciate your feedback and will use it to improve our service.
Thank you again for sharing your concerns, and we apologize for any inconvenience caused.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

Absolute waste of time

Absolute waste of time. It did not matter how I answered in any of the qualifying/pre survey questions, I did not qualify.
I honestly think, all they are after is your personal details. Once they have those details, all paths lead to the same place... Sorry you do not appear to qualify for this survey.

October 2, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Keith,

We sincerely apologize for the frustrating experience you had. We understand how disappointing it can be to consistently not qualify for surveys, and we regret any inconvenience this may have caused.

Our goal is to connect participants with relevant surveys, and qualifying criteria are set by the survey providers. However, your concerns about the process are very important to us, and we take your feedback seriously. Rest assured, we prioritize protecting your personal details and only use them as outlined in our privacy policy.

Thank you for bringing this to our attention. We are committed to improving our service and your experience.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

Will not use this app

After reading these reviews I have decided not to go ahead with it !
Not a scam but sounds like a huge waste of time…

October 1, 2024
Unprompted review
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Reply from Surveyworld

Dear Nicky,

We’re truly sorry to hear that the reviews have caused you to reconsider moving forward with us. We understand how important it is to feel confident in your decisions.

While we respect your concerns, we want to assure you that we are constantly working to improve our services and provide value to our users. Your time is important to us, and we are committed to making our process as efficient and rewarding as possible.

If you ever decide to give us a try in the future, we’d be happy to address any concerns you may have directly.

Thank you for sharing your thoughts, and we apologize for any negative impression you’ve had.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

Personal data collectors.

Personal data collectors.

September 27, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Rumi,

We are sorry to hear that you feel this way about our service. Protecting our users' privacy and data is something we take very seriously.

Could you please elaborate on your experience? We would appreciate the opportunity to understand your concerns better and address them accordingly.

Thank you for your feedback. We are committed to ensuring that our users feel secure and respected while using our service.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

Its a scam!!

Its a scam!!! You log in what takes ages first! The prome a gift 10-50 swissfrances. After that, the login is wrong and there is no chance to login again.

August 9, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Ana,

We sincerely apologize for the frustration you've experienced with our login process and the issues surrounding the promised reward. We understand how disappointing and time-consuming this has been for you.

Unfortunately, this is an issue we’ve been encountering recently, and we are actively working on a fix to ensure a smoother experience for all users. We truly appreciate your patience as we try to resolve this problem.

Thank you for bringing this to our attention, and we apologize for any inconvenience caused. We are committed to making this right and hope to regain your trust soon.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

They should be forced into…

This company should be forced into liquidation by the government. After 25 minutes of survey I got kicked out of it, stating I was not suitable or something like that. I mean, how stupid is their system? Shouldn’t they ask the qualifying questions at the BEGINING of the survey and not 25 minutes in it???
I will never get that time back. I could have spent that time with my child or wife instead. They literally robbed me of my life and privacy. Criminals!

September 22, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear JV,

We sincerely apologize for the frustration and disappointment you experienced with our survey process. We understand how frustrating it must have been to spend 25 minutes on a survey only to be disqualified. Your time is valuable, and we are truly sorry that you felt it was wasted.

We completely agree that qualifying questions should ideally be asked at the beginning, and your feedback highlights an area where we need to improve. We are currently reviewing our processes to prevent this from happening in the future.

We also want to assure you that your privacy is of the utmost importance to us, and we adhere to strict privacy protocols.

Thank you for taking the time to share your experience, even though it was not a positive one. We deeply regret the inconvenience caused and are committed to improving our system to provide a better experience for our users.

Sincerely,

The Surveyworld Team

Rated 1 out of 5 stars

This is a scam

This is a scam! It is all political bull! After a couple surveys and few questions it got weight into politics and the current presidential election favoring Democrats 💯. I can’t stand scams like this. Unsubscribe me immediately!

September 19, 2024
Unprompted review
Surveyworld logo

Reply from Surveyworld

Dear Steph,

I sincerely apologize for the experience you had with our surveys. We understand how important it is for our users to feel their opinions are valued without bias or political influence. Our intention is to offer a variety of topics, and we regret if any part of the survey made you feel otherwise.

We take your feedback seriously and will review the content you encountered.

Thank you for bringing this to our attention. Your input helps us improve, and we’re truly sorry for any frustration this has caused. Our intention was never to influence you toward a specific direction or opinion, especially on topics like elections and politics.

Sincerely,

The Surveyworld Team

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