Surveyworld Reviews 315

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of survey topics and the opportunity to earn some extra cash, with some finding the process easy and the rewards good. They also like the user-friendly nature of the surveys and the convenience of redeeming points through gift cards or PayPal. However, some people were dissatisfied with the user experience, frequently being screened out of surveys after spending considerable time answering preliminary questions. Many reviewers reported issues with surveys being unavailable, redirecting to other sites, or ending abruptly without compensation. There are also concerns about repetitive questions and the difficulty of qualifying for surveys, leading to frustration and a feeling of wasted time.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the app easy to use, with... See more

Website

Consumers find website experiences to be ambiguous. While some reviewers praise the site as user-friendly and... See more

Payment

Reviewers highlight ambiguous aspects of payment. Some customers report fast payments and the ability to... See more

Value for money

Reviewers mention ambiguous feedback about value for money. Some customers appreciate the rewards, finding... See more

Service

People report ambiguous experiences with service. While some customers found the service professional and... See more

Based on these reviews

Rated 3 out of 5 stars

This is a nice survey site. But I wish the rewards included PayPal. I also wish that the survey matcher gave more possible surveys. Often times I find myself being told I do not qualify simply for giv... See more

Company replied

Rated 3 out of 5 stars

The rewards are nice but too many times I will spend 5 to 10 minutes answering survey questions only to be told that they have enough answers in my demographic category or that I have not met their re... See more

Company replied

Rated 3 out of 5 stars

I have been doing 1 particular survey and I had to do many of the same pages ever again (4X) and i had to close the window and I had no time chasing after pages! No so good for your part!

Company replied

Rated 3 out of 5 stars

often the surveys are finished before you log in.. the surveys may not be available to you after you have answered a menu of questions taking up so much time that after 3 or 4 attempts I just leave it... See more



Contact info

3.2

Average

TrustScore 3 out of 5

315 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Painful

Most surveys after a few questions decide I am not in the right demographic. This goes on and on and it can be 10 minutes before the system can find a survey I am eligible for.

March 5, 2025
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Reply from Surveyworld

Hi,
We are working hard to improve this and make it better. In most cases, screenouts are related to profiling—the more complete your profile is, the better and more relevant surveys you will receive.

We hope to reduce screenouts soon. Thanks for your patience!

Rated 1 out of 5 stars

Did not receive my reward.

I never received my reward and couldn't find any way to contact support as the email instructed me to. Still haven't received any email regarding my reward but do receive emails to continue to do surveys. Several times after completing surveys I didn't get the money.

February 16, 2025
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Reply from Surveyworld

Hi,

This is strange. You can always reach out to us so we can resolve this matter. Since we have your details, I will look into it and find a solution for you.

Kr,
Surveyworld

Rated 2 out of 5 stars

Most of the time surveys don’t work

Most of the time surveys don’t work

March 4, 2025
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Reply from Surveyworld

Thanks for your feedback! Is this happening because your profile doesn’t match the survey criteria, or are you experiencing technical issues? We’d love to improve this, so your input is greatly appreciated.

Rated 1 out of 5 stars

Absolute Rubbish!

Absolute Rubbish!
The add said they're looking for women who garden, then the questions are about food preferences.
As other said the adds are a scam to attract people as the question have nothing to do with the adds.
The company will then excuse themselves saying it's the client who wants a certain type of clientele, except that that doesn't explain the discrepancy between the add and the types of questions. They are just gaslighting, or trying to, those who come here checking their credibility, which they have none in my opinion!
Edit! There you go! Now that I clarified their nonsense replies on TrustPilot they came up with a new one. 1st it's because their clients have a preferred audience/clientele, now it's because the topics might not be available! It's just excuse after excuse! If the topic is not available the they do a general add not target specific ones!
Just stay away from them, is my advice!

February 26, 2025
Unprompted review
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Reply from Surveyworld

Hi Lisete,

Thanks for your review!

We completely understand your frustration that the surveys didn’t include questions about gardening in this case. As you mentioned, those specific topics are limited in availability, so you will definitely encounter more general surveys or ones on other subjects.

Updating your profile with your hobbies and interests can help increase the chances of receiving surveys that are more relevant to you.

That said, you’re still able to complete surveys and earn rewards, which is a positive aspect in my opinion.

Hope this makes sense! If you need any help, please let us know.

Thanks!
Kind regards,
Surveyworld

Rated 1 out of 5 stars

It let me activate my account and do 2…

It let me activate my account and do 2 surveys, before kicking me out and not letting me back in

February 21, 2025
Unprompted review
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Reply from Surveyworld

hI Michele,
Can you provide more information on which website you were kicked out?
Thanks!
Kr,
Surveyworld

Rated 1 out of 5 stars

No points for surveyd

Signed up, completed a survey promisin X amount, was told I wasn't what they were looking for & diverted to another survey. Did not earn any points, just wasted alot of time.

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

Saw a targeted ad on Instagram

Saw a targeted ad on Instagram based on my interests. That fact that I couldn't see any details before selecting Sign up waved some red flags for me. Did a quick google search and this site was the first thing that came. I will be avoiding.

February 15, 2025
Unprompted review
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Reply from Surveyworld

Hi,

You can find all information on www.surveyworld.com

Rated 1 out of 5 stars

This is 100% a scam in my mind

This is 100% a scam in my mind. The combination of what I saw in their ad on Facebook, plus these comments in Trustpilot, will let me know all I need to know about them. I ain't clicking on anything with their name on it. "We are looking for men playing guitar." And if these comments are right, and they are politically fueled surveys, I don't see the relevance of politics and guitarists, in ANY survey, so has to be a scam that is specifically targeted to certain demographics in order to make people more likely to click on it.

January 24, 2025
Unprompted review
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Reply from Surveyworld

Hi! We understand your thoughts. The companies we promote often have surveys on a wide range of topics—these can be political, product-related, or even about guitars. However, these surveys tend to fill up quickly, so you will typically receive more general surveys that are always available.

Please know that we would never scam anyone.

Rated 1 out of 5 stars

Can't even do surveys!

Signed up for this about 2 months ago. Have only been able to do one survey as I don't seem to quality for 99 percent of them, which completely defeats the purpose of this.

December 29, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID this is a SCAM company

I have done quite a few surveys for this company but it is clearly a scam. There is no way to find out how much money I have earned doing their surveys. I have tried to contact them on their website but it just directs you to a bot on Facebook messenger who can't answer any questions. There is no way of contacting them. There is no way of withdrawing the money you have earned and there is no way of finding out how much they owe me. This is a SCAM. Stay away. They get you to fill in loads of details and answer loads of questions and then surprise surprise you don't qualify for their survey. I have just done 12 in a row I apparently didn't qualify for. Avoid avoid avoid. You're better off spending your time watching paint dry.

December 8, 2024
Unprompted review
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Reply from Surveyworld

Hi Rachel, We’d be happy to help you with this. Which company did you sign up for?

If it was for the Surveyworld panel, you can always log in through the emails (top-right) or visit our website: https://surveyworld.panels.synoint.com/

Here, you’ll find your balance and available surveys.

Rated 1 out of 5 stars

This is fake

This is fake. How can one track earned points and claim rewards? No personal account to log into. Absolute waste of time,

December 8, 2024
Unprompted review
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Reply from Surveyworld

We’d be happy to help you with this. Which company did you sign up for?

If it was for the Surveyworld panel, you can always log in through the emails (top-right) or visit our website: https://surveyworld.panels.synoint.com/

Here, you’ll find your balance and available surveys.

Rated 2 out of 5 stars

No way of tracking your earnings

No way of tracking your earnings on your account. No account to log into unlike Branded Survey. Surveys so far seem to be very political and right wing leaning!
Please tell us how we can access our accounts, track and claim our earnings. Take a look at Branded Surveys and see how the grown ups do it!
#middleclasswomanofacertainRAGE

December 4, 2024
Unprompted review
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Reply from Surveyworld

We’d be happy to help you with this. Which company did you sign up for?

If it was for the Surveyworld panel, you can always log in through the emails (top-right) or visit our website: https://surveyworld.panels.synoint.com/

Here, you’ll find your balance and available surveys.

Rated 1 out of 5 stars

Not trustworthy

I agree with most comments below: very targeted ads showed up in my socials asking for a specific gender and interest but in combination with the ages they were asking for, that „study“ is not at all likely to exist. So I figured it was a scam to get people to sign up & get their data without offering something in return. Checked here and it seems exactly this. Not a trustworthy enterprise.

November 22, 2024
Unprompted review
Rated 1 out of 5 stars

Waste of time

Apparently not a fit for any surveys despite getting emails to say here is a new survey for you! Complete waste of time.

November 20, 2024
Unprompted review

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