Need to work a bit more on delivery topic, but overall we're happy with sushi master. Especially a biiig like for the taste and flavour and presentation of the product <3! Many thanks! We'll defini... See more
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I've ate sushi from here several times. They have really good prices and the sushi rolls, besides not always holding together are ok. On my last order there's been a mix-up which they've corrected.
Company replied
Great as usual, even on delivery everything tastes fresh. Make sure to make your order early (especially on weekends) as they have a lot of demands.
Company replied
Food is delicious, service is perfect. the only problem is delivery time
Company details
Information provided by various external sources
Sushi Master Brașov este prima franciză din Europa. Formatul nostru este TAKE AWAY și ne propunem să facem cel mai bun sushi și cele mai bune rulouri japoneze. Sushi Master prepară rapid, gustos și sănătos!
Contact info
Calea București 107, Brașov, România, Brasov, Romania
- 0800-080-030
- carrefour@sushi-master.ro
- sushimaster.ro
4.0
Great
102 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Food is delicious
Food is delicious, service is perfect. the only problem is delivery time
January 4, 2023
Unprompted review
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The food is good
The food is good, but having to wait 2+ hours for delivery almost every time is too much.
October 15, 2018
Unprompted review
Good quality food
An amazing experience. I will try it again next time in Brasov.
October 14, 2018
Unprompted review
Super yummy food and nice staff!!
October 4, 2018
Unprompted review
Delicious food
Delicious food
Good customer service
I didn't like the long waiting time and the fact that they don't always have what they present in their menu
September 4, 2018
Unprompted review
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I don't know how this restaurant got its rating
I don't know how this restaurant got such a high rating.
Taste - average,
Chicken sushi - bad idea,
But the main problem - delivery service.
It took 3 hours and a quarter to deliver our order.
When I called them to find out where our order was after the declared delivery time expired, they explained that something happened with the rice so they had to cook sushi again.
Is it excuse for not calling us and appologizing for delay or just informing us about extra hour in plus to the declared delivery time?
Lack of competition on the market make the lider, not the quality.
August 4, 2018
Unprompted review
Just a bitter taste....
The wok With pork had only 3 pieces of meat And IT was really cold.
The delivery was 50 minutes late
July 16, 2018
Unprompted review
Great sushi!...sometimes
First order: Great sushi!
Would love to know how many pieces are in each order on the website, but otherwise - great sushi!
Second order:
My order apparently didn't go through on your system, resulting in a 3 hour wait. I was then offered 50% off my order, which the delivery driver had to check on (as the message obviously hadn't been passed on to him). The 50% off order we recieved was still wrong! Too much fuss for 'nice' sushi.
July 10, 2018
Unprompted review
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A little expensive but its aight
July 10, 2018
Unprompted review
Best in town!!!
July 7, 2018
Unprompted review
Reply from Sushimaster
Hi Serban,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Good.
Really good sushi, thank you for your service, ate 32 pieces alone.
July 7, 2018
Unprompted review
Reply from Sushimaster
Hi Bogdan,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
The fish was not fresh at all.
The fish was not fresh at all.
Ordered the food with 3 hours in advanced, scheduled it for 6 PM, but still the order came only at 7 PM.
July 7, 2018
Unprompted review
Reply from Sushimaster
Hi Andrei,
I'm so sorry to hear about your unfortunate experience.
We really appreciate your feedback, and hope to give us the chance to make it right!
If there is anything we can do to help remedy your experience, please reach out me directly to carrefour@sushi-master.ro
Thanks again for the feedback.
Kind Regards,
Ion.
carrefour@sushi-master.ro or pr@sushimaster.ro
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Reply from Sushimaster
Hi Alina,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Great tasting food as always
Great tasting food as always. Delivery was a bit late as well this time (30min).
Guess they have a lot of orders as it was Friday night.
June 17, 2018
Unprompted review
Reply from Sushimaster
Hi Dragos,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Thank you for your review!
Ion, Sushi Master
carrefour@sushi-master.ro
The food is good but the delivery don't
The food is good, but ot takes to mich time to came at your place. For us it was 2 hours, so you should go and eat at them.
June 5, 2018
Unprompted review
Reply from Sushimaster
Hi Simona,
We’re really sorry to hear this. I’d like to make sure mistakes like these don’t happen again.
Thank you for your review!
Ion, Sushi Master
carrefour@sushi-master.ro
All the food was accordingly to our…
All the food was accordingly to our expactations. It would be nice if the waiting time would be less than two hours. Keep up the good food and service!
June 3, 2018
Unprompted review
Reply from Sushimaster
Hi Siamac,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
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good food and good timing.
May 17, 2018
Unprompted review
Reply from Sushimaster
Hi Radu,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
I love the sushi they make
May 17, 2018
Unprompted review
Reply from Sushimaster
Hi Mihaela Dragan,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
Reply from Sushimaster
Hi Ana-Maria,
Thank you for your 5 stars review!
We are so happy to hear that you are pleased with Sushi Master.
We hope to see you again with your friends!
Kind Regards,
Ion.
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