Great location and very helpful staff! Not only one of the best design resellers on the west coast, but also personally making an effort to make transport and setting up easy
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See what reviewers are saying
We got good service from Svenssons regarding booking - but the delivery service from Post Nord should be improved. They delivered the goods in 3 parts on 3 different days giving a long span.
We made an order online and then picked up the things at the shop. Everything went smooth, but I would improve the clients' interface on the website and add an easier way to track your order when you... See more
I had an issue with a piece of furniture I purchased from them and their support in finding a satisfactory solution for me was fantastic. They delivered the new one incredibly quickly, and did not rus... See more
Company details
- Furniture Store
- Decoration and Interior Design Store
- Home Goods Store
- Home Improvement Store
- Lighting Store
- Outdoor Furniture Store
Written by the company
Svenssons är möbelaffären för dig som gillar heminredning och design. Köp möbler från mer än 400 kända formgivare och möbeltillverkare från över 200 kända varumärken. Handla online här på vår webbplats, via vår telefonförsäljning och kundtjänst
Contact info
Jönköpingsvägen 4, 36344, Lammhult, Sweden
- 0472-48700
- kundservice@svenssons.se
- svenssons.se
4.5
Excellent
18K reviews
Asks customers to review
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Great service and very quick delivery
Great service and very quick delivery. Very happy With the experience
April 13, 2023
Varan var supersnygg
March 22, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
It took quite long to get the product.
March 15, 2023
Reply from Svenssons
Dear customer, thank you for your feedback.
We are sorry to hear that you are disappointed with the service you received. We do our very best to deliver on time, but this time we did not manage to do so. We do apologise for this.
We hope that you like your product despite the delay, and we hope to get a second chance later on to give you a better shopping experience with us!
Wish you a lovely day!
Kind regards
Svenssons
Bra service .
February 28, 2023
Couch delivery was 4 weeks later than…
Couch delivery was 4 weeks later than agreed. Difficult, no impossible, to get information on order status. Invoicing was wrong and had to call and email several time to fix. I don't have the time or energy or interest to return as a customer.
March 1, 2023
Reply from Svenssons
Dear customer, thank you for your feedback.
We are sorry to hear that you are disappointed with the service you received. We do our very best to deliver on time, but this time we did not manage to do so. We do apologise for this.
We hope that you like your product despite the delay, and we hope to get a second chance later on to give you a better shopping experience with us!
Wish you a lovely day!
Kind regards,
Svenssons
Super bra service 🤩
February 8, 2023
wrong item, no answer from client service
Ordered a couch (95tkr), received the wrong item,
Client service is not answering despite my many calls and mails.
How can you be so unprofessional !?
Avoid Svensson, competition is much better.
January 31, 2023
Reply from Svenssons
Hi, thank you very much for your review.
We sincerely apologize for sending you the wrong item and I'm extremely glad we were able to help you in the end. Should there be anything else we can do, please feel free to contact us again.
Wishing you a continued nice day!
Sincerely,
Svenssons
Det uppstod en del problem under resan…
Det uppstod en del problem under resan men problemet löste sig och vi nådde vår destination.
January 9, 2023
Bra service,
January 11, 2023
Super easy to buy online
Super easy to buy online, and really good service when picking my package from their Sergerls store
December 27, 2022
Stop asking for feedback if you are not…
Stop asking for feedback if you are not going to fix the issue...
I'm still waiting for my order SV0002185127 from 6th Nov, i have separated delivery for all items but i dont get any information.
now i have moved to a new place but it's not possible to change delivery type, so i need to check with the store by myself every now and then...
it's very annoying...
December 29, 2022
The service was fast and helpful
The service was fast and helpful, and the item came quickly and works as expected.
December 8, 2022
I’m actually very dissatisfied with the…
I’m actually very dissatisfied with the overall experience.
I have not received a call back as promised. My order stated a delivery time of two-three weeks. Actually it is around 10 weeks. And this without additional notice or justification in regards to re reason.
December 11, 2022
Reply from Svenssons
Dear customer, thank you for your feedback.
We are sorry to hear that you are disappointed with the service you received. We do our very best to deliver on time, but this time we did not manage to do so. We do apologise for this.
We hope that you like your product despite the delay, and we hope to get a second chance later on to give you a better shopping experience with us!
Wish you a lovely day!
Kind regards,
Svenssons i Lammhult
I received the wrong lamp
I received the wrong lamp. After more than a month of communication with customer service, I still haven't received the right lamp. Customer service reply late. Hereafter I will turn my business elsewhere.
November 23, 2022
Reply from Svenssons
Dear customer, thank you for your feedback.
We are sorry to hear that you are disappointed with the service you received. We do our very best to deliver the correct products, but this time we did not manage to do so. We do apologise for this.
Please contact us again so that we can help you with your problems.
Wish you a lovely day!
Kind regards,
Svenssons i Lammhult
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