Sweef AB Reviews 3,811

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have a Björnen couch. They say that the fabric is good quality, it is not. Complained about it and they said that it is our fault, even though our clothes do not have sharp edges and we do no... See more

Company replied

Rated 5 out of 5 stars

I actually went into the store one day to have a look and then bought the sofa later online, but the entire process was so smooth. Team are lovely and my sofa is so comfortable. Its also stain-resista... See more

Company replied

Rated 1 out of 5 stars

Added an online review on the sweef webside that was never published because it was one star. I bought the Sweef Katten gerade sofa with delivery to Germany. I got the Salvador Samt cloth for the sofa... See more

Company replied

Rated 4 out of 5 stars

We bought the Björnen sofa and we asked for a delayed delivery which the Sweef staff was helpful about. Then due to some circumstances we wanted to hurry up the delivery for a few days and the Sweef s... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store
  4. Sofa Store

Written by the company

Vi har slutat samla in omdömen via Trustpilot och använder oss istället av Lipscore där vårt aktuella betyg är 4,6. För att läsa aktuella omdömen om Sweef, och se bilder från kundhem - vänligen besök oss på: https://sweef.se/kundomdomen


Contact info

3.0

Average

TrustScore 3 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

First class service. First class sofa. One of the best companies around!

October 17, 2017
Unprompted review
Sweef AB logo

Reply from Sweef AB

Thank you so much for a great review, we are so happy to hear that you feel satisfied with both sofa and service from us! :)

We wish you a very pleasant day!!

Best regards,
Nevena

Advertisement
Rated 4 out of 5 stars

Bra service online

Bra service online, sämre i showroom.

October 7, 2017
Unprompted review
Sweef AB logo

Reply from Sweef AB

Hej Anneli!

Vad härligt att höra att du känner dig nöjd med vår service överlag. Vi beklagar såklart om din upplevelse i showroom varit något sämre. Självklart tar vi åt oss av din feedback för att ständigt bli förbättra köpupplevelsen både online och i showroom :)

Ha en fin dag!

Mvh,
Nevena

Rated 5 out of 5 stars

A very good and luxury quality

A very good and luxury quality, the only problem is how to package smartly the furniture for the delivery 📦, I'm so satisfied 👌🏻👌🏻👌🏻👍🏻

August 4, 2017
Unprompted review
Sweef AB logo

Reply from Sweef AB

Hi Saif,

this makes us so happy to hear!

Best regards,
Elin

Rated 5 out of 5 stars

A perfect match of Quality and Price

This week I received my new BJÖRNEN BÄDDSOFFA and I found that its a superior quality in almost every aspect i.e. soft feel, conformable to sit or sleep and really spacious (but hidden) storage underneath.

I think I can't find this level of quality product in this price range... and above all Sweef staff is very helpful and nice to answer all your queries :)

May 5, 2015
Unprompted review
Sweef AB logo

Reply from Sweef AB

Hello Vibs,

We´re happy to read your feedback! Hope you´ll enjoy your new sofa Björnen!

Have a nice day, Best Regards

Anna Sweef

Advertisement
Rated 5 out of 5 stars

Easy company to deal with and great products!

We live in Luxembourg and it is quite a 'leap of faith' to order such furniture purely from a website... We did our homework and read several reviews about the company plus we thought the products looked great on the website (we ordered the Lejonet - Livstycket edition)...
Ordering was a breeze - it was done by email..! The sofa set was available within the stated timeframe and we received it in Luxembourg shortly thereafter.
This sofa set is fantastic. The finish and quality of materials are first class - to be frank, we have absolutley no complaints at all. The furniture even arrived with floor protectors for the wheels!
We have absolutely no hesitation in personally recommending this company and their products..!

April 24, 2015
Unprompted review
Sweef AB logo

Reply from Sweef AB

Hi Andrew,

We´re happy to read your great feedback! Hope you'll enjoy your new sofa Lejonet!

Best Regards, Anna Sweef

Rated 5 out of 5 stars

Perfect order!

The sofa is stylish and comfortable, easy to assemble, and Sweef had it delivered speedily. Even though the Miljöbud transport company forgot to deliver the legs (possibly a warehouse error?), Sweef had them delivered an hour later.

January 10, 2015
Unprompted review
Rated 5 out of 5 stars

everything went well

... except, that the delivery guy was 2h late. but he did call and was very sorry. not really sweefs fault. so 5 stars!

love the björnen sofa :)

September 11, 2014
Unprompted review
Advertisement
Rated 5 out of 5 stars

Stylish and comfortable chairbed :)

Very high quality chair and bed. Stable and hard bed which i admire. Easy to setup. Delivery was fast. And I hope they last for a long time.

I just wish to buy beige color which sweef didn't have in stock.

May 11, 2014
Unprompted review
Rated 4 out of 5 stars

Efficient Service

Very efficient service. Sofa was delivered within a day and corresponded with the description on the website. Very satisfied

March 9, 2014
Unprompted review
Rated 4 out of 5 stars

Value for money

Good service and products.
Small note, the two armchairs were unpacked and packed again. Most probably for some time exposed in the showrooms.

February 7, 2014
Unprompted review
Advertisement
Show reviews in all languages. (3,811 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look