sweepslots.com Reviews 1,213

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people reported significant issues with payments, often waiting extended periods for winnings or experiencing difficulties with payouts. Customers also frequently encountered problems with customer service, describing it as unhelpful, unresponsive, and sometimes providing inconsistent information. Communication was a major concern, with many struggling to get a response via email or chat, and some even finding their messages undeliverable. Reviewers also expressed frustration with the company's response times, particularly regarding inquiries about their funds or website maintenance. Though some people were satisfied with the website's new look and improved layout after recent updates, others found the selection of games to be smaller. A few customers also mentioned that the new site seemed fun and offered fast redemptions and good customer service, with some even having positive experiences with winning.

What people talk about most

Website

Customers had ambiguous experiences with the website. Many reviewers expressed significant dissatisfaction,... See more

Payment

Reviewers express significant dissatisfaction with the payment process, citing widespread issues with... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report sending... See more

Customer communications

People report negative experiences with contact. Many customers express frustration over the inability to... See more

Response time

Clients share negative opinions on response times, with many reporting significant delays in receiving... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have been playing on this site for 6 months or more now, and the games seem to payout decent. It appears that the site went through a recent update and is finally back on line after not being availa... See more

Rated 3 out of 5 stars

Before the update, I loved the site. Since they updated the site, it has a very small selection of games and the bonus is smaller. I have not cashed out yet, but hope to in the future!

Rated 2 out of 5 stars

As of June 1, 2025, have not received my winnings yet, started redemption process 3/27/25. Have received emails from them stating I would receive within 10 business days. Have reached out to them seve... See more


Company details

  1. Gaming service Provider

Written by the company

Experience the ultimate in social casino entertainment with Sweepslots.com, your premier destination for an incredible array of over 300 top-tier casino-style games, all tailored to players in North America. Our commitment revolves around establishing a secure and enjoyable haven for gaming enthusiasts, allowing them to savor the electrifying essence of Las Vegas right at their fingertips, no matter where they are – and all without spending a single penny! At Sweepslots.com, the gaming extravaganza is yours to explore at absolutely no cost. As our valued players, you're in for an unparalleled treat of captivating promotions, an abundance of irresistible offers, and lavish rewards that await whenever you opt to engage with us. Our offerings remain perpetually fresh and captivating, augmented by exclusive features like the dynamic Tumbling Reels and the engaging Play the Feature. Rest assured, we exclusively present the latest and most remarkable titles, each meticulously crafted and rigorously tested by industry experts, guaranteeing an uninterrupted stream of delightful moments. To stay seamlessly connected with the heart of our vibrant community, follow us on social media. By doing so, you'll be at the forefront of updates regarding our newest releases, gain privileged insight into our hottest deals, and even have the chance to partake in epic competitions that promise awe-inspiring prizes beyond your wildest dreams. Join us at Sweepslots.com and embark on a journey to the pinnacle of unparalleled online casino enjoyment!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Two days in a row hit 100 sc on daily…

Two days in a row hit 100 sc on daily wheel but it awards 4000 gc I have screenshots to prove it. They are working diligently but yet no action no email and definitely no money in my account. Maintenance for 72 hours ended up being 2 weeks. Now no support department? Someone has to do something about these casinos trying to rob the people. All they do is lie cheat and steal!

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great place

Overall, a great place to play. It's taken some time, but this casino stacks up to any other. The growing pains have paid off in a very favorable way. New games, awesome promotions and great purchase bonuses make this place attractive to social casino lovers.

May 24, 2025
Unprompted review
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Rated 1 out of 5 stars

Sweepslots = SCAMslots

Redemption submitted January 12, 2025. I've heard every lame excuse known to mankind from bots and live support. Been verified for years and everything was fine. They deleted my account and now at sign in it says invalid login credentials. It only takes seconds to send them your hard earned money, so why is it taking FIVE MONTHS and still waiting for them to send mine? I feel like I've been robbed by a friend I once trusted. I'd like to take sweepslots on a far away deep sea fishing trip.

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible lying customer support

Horrible lying customer support! I've waited extremely too long to recive my redemption! I've been a member of this site for a few years and done nothing but go down hill! I want my $500 redemption from 2-12-2025! I've talked to supper idk how many time and always lies!
The Let me think getting escalated is my blood pressure!

February 12, 2025
Unprompted review
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Rated 4 out of 5 stars

Back with a vengeance

Well, a lot to be said about sweepslots. At first, way back in the beginning days, it was abysmal. UI was bad and so on, but over time, they upgraded everything. It was decent for a while, but overall not impressive. Then they took the most recent break and came back with a vengeance. The UI is so clean, the ease of logging in is superior now. They still have a nice daily spin bonus, and overall, they really nailed it this time. Looking forward to more, and hopefully the redemption speeds have gotten better.

May 22, 2025
Unprompted review
Rated 4 out of 5 stars

At first I was sketchy about the site…

At first I was sketchy about the site even more so once the downtime was not accurate at all I honestly figured a rug pull like that site Ding ding Ditched (if you know the site u no) But after seeing the restructure and everything Im impressed heck. My first wheel spin bacc I landed SC!!!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

I haven't seen sweepskotsbin a month…

I haven't seen sweepskotsbin a month and I miss them. They are stress relieve an enjoy spinning the wheel. Use to get some good sc on my spin. Also the site looks amazing but will miss the original
Lol I'm old school. But excited to play again. Ty for emailing me an letting me know you were back an running. Ty

May 22, 2025
Unprompted review
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Rated 5 out of 5 stars

The games are fun

The games are fun, visually appealing, and run smoothly on both my phone and computer. What I really love is how easy it is to earn sweepstakes entries and redeem rewards—everything feels fair and transparent. Customer service is responsive and helpful, and I’ve actually won a few times, which makes it even more exciting. If you’re looking for a legit online casino with a great community vibe, I highly recommend Sweep Slots!

They just got a brand new update can't wait to see what greatness they did.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!! THEY WONT PAY WINNINGS

Made a redemption on the 24th of april for $300 and they won't even respond to my emails but today their support reached out to tell me the site is back up and running without any mention of my $300. This site is a total SCAM!!! I WILL BE BACK HERE EVERY SINGLE DAY TO LEAVE A NEW REVIEW!

May 21, 2025
Unprompted review
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