sweepslots.com Reviews 1,213

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many people reported significant issues with payments, often waiting extended periods for winnings or experiencing difficulties with payouts. Customers also frequently encountered problems with customer service, describing it as unhelpful, unresponsive, and sometimes providing inconsistent information. Communication was a major concern, with many struggling to get a response via email or chat, and some even finding their messages undeliverable. Reviewers also expressed frustration with the company's response times, particularly regarding inquiries about their funds or website maintenance. Though some people were satisfied with the website's new look and improved layout after recent updates, others found the selection of games to be smaller. A few customers also mentioned that the new site seemed fun and offered fast redemptions and good customer service, with some even having positive experiences with winning.

What people talk about most

Website

Customers had ambiguous experiences with the website. Many reviewers expressed significant dissatisfaction,... See more

Payment

Reviewers express significant dissatisfaction with the payment process, citing widespread issues with... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report sending... See more

Customer communications

People report negative experiences with contact. Many customers express frustration over the inability to... See more

Response time

Clients share negative opinions on response times, with many reporting significant delays in receiving... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have been playing on this site for 6 months or more now, and the games seem to payout decent. It appears that the site went through a recent update and is finally back on line after not being availa... See more

Rated 3 out of 5 stars

Before the update, I loved the site. Since they updated the site, it has a very small selection of games and the bonus is smaller. I have not cashed out yet, but hope to in the future!

Rated 2 out of 5 stars

As of June 1, 2025, have not received my winnings yet, started redemption process 3/27/25. Have received emails from them stating I would receive within 10 business days. Have reached out to them seve... See more


Company details

  1. Gaming service Provider

Written by the company

Experience the ultimate in social casino entertainment with Sweepslots.com, your premier destination for an incredible array of over 300 top-tier casino-style games, all tailored to players in North America. Our commitment revolves around establishing a secure and enjoyable haven for gaming enthusiasts, allowing them to savor the electrifying essence of Las Vegas right at their fingertips, no matter where they are – and all without spending a single penny! At Sweepslots.com, the gaming extravaganza is yours to explore at absolutely no cost. As our valued players, you're in for an unparalleled treat of captivating promotions, an abundance of irresistible offers, and lavish rewards that await whenever you opt to engage with us. Our offerings remain perpetually fresh and captivating, augmented by exclusive features like the dynamic Tumbling Reels and the engaging Play the Feature. Rest assured, we exclusively present the latest and most remarkable titles, each meticulously crafted and rigorously tested by industry experts, guaranteeing an uninterrupted stream of delightful moments. To stay seamlessly connected with the heart of our vibrant community, follow us on social media. By doing so, you'll be at the forefront of updates regarding our newest releases, gain privileged insight into our hottest deals, and even have the chance to partake in epic competitions that promise awe-inspiring prizes beyond your wildest dreams. Join us at Sweepslots.com and embark on a journey to the pinnacle of unparalleled online casino enjoyment!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

WILL NOT PAY

Should be able to give negative stars for this site. Waiting over a month now for a redemption, have been verified 2 years ago and still waiting while they tell me oh it will be ten business days completely ignoring that I am telling them it has been over a month so their 10 days is ridiculous to repeat when it's a lie.. and then they take their site down for how long to do so called maintenance and finally get it open again only to see there is no indication or history of my redemption shown there which I am still waiting for and they want me to verify again??? Wow, seriously there are so many great sites that pay and do care about people that play but this is not one of them I assure you. Do not waste time or your money hoping they will pay.

May 20, 2025
Unprompted review
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Rated 1 out of 5 stars

SweepSlots is horrible

Today is May 20th and I have been waiting on my redemption since March 19th. On March 29th, I emailed support and they assured me that the payment was on the way and they were just backed up. Over the next month or so, the site was down due to maintenance. Now the site is up and my login and account no longer exists and I have to create another one. That means you deleted my account and redemption request. I paid for my coin package (which you processed immediately), won and you refuse to pay me. That is theft by law. I have all the receipts and emails confirming my winnings. I will file a lawsuit if my winnings are not paid as SweepSlots is an American based company.

Do not listen to these new comments on how great this casino is. Listen to the other hundred complaints just like mine.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Sweepslots Review

Haven’t redeemed anything just yet but hopefully soon 🤞🏼 otherwise great platform, tons of different games to choose from. And speaking for myself, haven’t had any issues with glitching while playing. Would most definitely recommend this platform ☺️

July 10, 2024
Unprompted review
Rated 3 out of 5 stars

New site is up and running

I have been playing on this site for 6 months or more now, and the games seem to payout decent. It appears that the site went through a recent update and is finally back on line after not being available for about a month. New site does look good. Only time will tell how good the platform is now. Hopefully the changes were for the better!

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

I've been with sweepslots.com for about…

I've been with sweepslots.com for about a year and a half and I've really enjoyed my game play there. Very few surprises usually goes off like clockwork. when they had their extended maintenance schedule I was afraid they might not come back but their customer service hasalways been helpful and knowledgeable, like I said it's just a really great platform that you don't have to make effort to enjoy yourself because it kind of happens naturally. Thanks you guys for making,in my opinion, one of the best casinos online to date and I wish you many more years of success got something that works, stick with it!

May 20, 2025
Unprompted review
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Rated 1 out of 5 stars

This site is a scam

This site is a scam, don't dare put any money into it. Had a pending redemption since January, reached out, nothing. Waited, waited, waited; site goes down for "maintenance". Now it's like I never existed. Nothing but a clean slate and new opportunity to scam people who won't see this review until it's too late. I have the receipts, so be wary of glowing reviews.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

2.5 stars is absolutely absurd

Alright, let me tell you about SweepSlots. I've been a player for a while (Player ID: P25050220), and I just have to share my experience. I was a big fan before, but honestly, the recent updates have just taken things to a whole new level.

First off, the design. It's so clean and easy to navigate. Everything is right where you expect it to be, which makes playing so much more enjoyable. No more hunting around for my favorite games!

But the real star of the show for me is the bonus wheel. Seriously, it's my absolute favorite feature. I've played on a lot of sweepstakes casinos, and this one is hands-down the best. It adds such a fun element of surprise, and I always look forward to spinning it. It's wild to me that SweepSlots only has a 2.5 rating in some places because, in my opinion, it's way better than all the other sweepstakes casinos out there.

I've seen some reviews that don't seem to appreciate what SweepSlots offers, but from my perspective as a regular player, it's a fantastic platform. The games are great, the site is user-friendly, and that bonus wheel? Chef's kiss!

So, yeah, that's my honest take. I'm giving SweepSlots a solid 5 stars. It's a great place to play, and I'm loving the improvements.

May 20, 2025
Unprompted review
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Rated 1 out of 5 stars

They don’t pay and my account no more…

They don’t pay and my account no more exist
I buy SC package and almost $100 and I play with that in slot and I won $2000 and right after more then 1 month my account no more exist
They took my money and they left me behind they are not legit be aware guys

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

I don't think we're getting paid guys

I don't think we're getting paid guys. I hope I'm wrong. I've been waiting over 2 months for my redemption. The site is still "under maintenance " for weeks now. No site takes that long. They owe their affiliates over a million dollars. Google it. They're done.

May 18, 2025
Unprompted review
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Rated 1 out of 5 stars

They should be ashamed

I’m soo heartbroken 😔 I had my best chance to pay for my funeral the day (actually 2 hours before) this site went under. I won $2000 and now I’m probably gonna leave my mom with the bill. I hate how much bad karma is in the air right now.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

Cannot get verified

Cannot get verified. Neither sweepslots nor plaid will do anything to help other than point the finger at each other and reset the verification process. I've tried everything they told me to and still verification fails. I have verified at over 30 other sites, including sites that use plaid with zero problems. I hit for $450 and I'll probably never get it.

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

I redeemed a $400 winning on 3/16/25

I redeemed a $400 winning on 3/16/25. I never have received that redemption even after contacting customer support and them telling me that they were behind on their redemptions now I see that the website is supposed to be down for maintenance with a 72 hour up window. Then a 24 hour window 3 days ago, but it's still down. I guess I will never receive my winnings. Don't waste your time playing on this casino site. THIS SITE IS A SCAM!!!

March 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Sweep slots is a joke

Sweep slots is a joke. I have over 26,000 in sweeps coins and they will not let me have any of my winnings. Keep getting run around and excuses. Is there anything I can do about this

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

I have tried to verify my account so I…

i said i would update my review once i was able to log back into my account. an so i am. it seem yall had a big update. Im only rating a 1 for right now becasue before the update i had $800 in my account an now i have a balance of $0.05 on my account? For me this is a big teller that will prove to me an all the people that read this post if a company is a scam or not. me an all the people that read this will be waiting on sweepslots to reply to my review anything as simple as letting me know that yall have replyed to my email. so we can get this issue sovled. if for some reason yalls old contact email is not the same then if you will reply with the correct email i need to use an yall will have alot less bad rating an alot more 5 star ratings. We wait patiencely

April 9, 2025
Unprompted review
Rated 2 out of 5 stars

I upgraded from one star to two

I upgraded from one star to two. I would have done zero originally because the redemption took so long I lost hope it would ever come. Customer service kits gave BS excuses. But it did finally come exactly 2 months later.

February 4, 2025
Unprompted review

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