Sweeptastic Reviews 280

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Sweeptastic is an enjoyable online social gaming platform. This social gaming platform has most of my favorite games and offer a variety of options to choose from. They often offer promotions to purch... See more

Rated 5 out of 5 stars

After reading a few others reviews, it seems they must have a misunderstanding somewhere. Sweeptastics has always been beyond amazing! The redemption process is quick and so easy. The playthrough requ... See more

Rated 5 out of 5 stars

I like the games on Sweeptastic, the problem is, is that I can't find where to claim the daily login bonus, when I've tried to contact live support it takes a very long time for anyone to answer and I... See more

Rated 5 out of 5 stars

I would have to say I absolutely love sweeptastic! They are very quick with responses and they are straight to the point. I love the game selection they have and the best part is how they make redempt... See more

Company details

Written by the company

Sweeptastic Casino is a free-to-play social casino. There is no purchase required, and you must be 18 years or older to play. Their games are for entertainment purposes, but real prizes can also be won. The online casino operates with two coins. You can claim or purchase Lucky Coins to play the casino's variety of games. You can also play and accumulate more Lucky Coins, but they cannot be exchanged for real money. You can also play the games with Sweep Coins. You can turn these into winnings with real cash prizes. They can be received as a free casino bonus with your Lucky Coins purchases.


Contact info

4.2

Great

TrustScore 4 out of 5

280 reviews

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Rated 4 out of 5 stars

Fast payout

Good place I like it. Games take a few seconds to spin each time u spin. But besides that I like it have a lot of good games and fast payouts.

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Hands down one of the top online Casino…

Hands down one of the top online Casino I have deal with. Many times before in the past experiences with other online casino of the same situation alway resulted with non cash out. So it’s my fault I didn’t care to verify my account before playing and winning a few on a very small deposit. Unexpectedly I won a few thousand before I deal with verification problem I was having. Instead finding reasons why they can’t cash me out …Sweeptastic Casino was very patience and helpful to guiding me thru my verification process so I can cash out my winning. They keep it professional even when I was being a little rough on works . Matter of fact they made sure that they will were there to help me cash out my winnings instead of finding excuses why I can’t get my winnings … thank SweeptasticCasino for making my day !!!

June 26, 2024
Unprompted review
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Reply from Sweeptastic

Super feedback, much appreciated thanks Charlie

Rated 5 out of 5 stars

Lots of great games!!

Lots of great games!!!
Customer support very helpful and quick to respond to anything you need assistance with!!!

June 26, 2024
Unprompted review
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Reply from Sweeptastic

Cheers Dallas :)

Rated 5 out of 5 stars

I love Sweeptastic!

I love Sweeptastic! I recently submitted my first redemption and it was quick and hassle free, unlike most verifications online! They offer a lot of great games and many special coin bundles, too! You can't go wrong with Sweeptastic!

June 18, 2024
Unprompted review
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Reply from Sweeptastic

#we love it too! But we're also about to make it all much better!

Rated 5 out of 5 stars

The customer service was excellent!

The customer service was, extremely helpful, my issue was resolved in a matter of minutes. making my redemption, and verification situation back on point, keep up the good work. SWEETASTIC CUSTOMER SERVICE!!

June 19, 2024
Unprompted review
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Reply from Sweeptastic

Cheers Shawn!!!

Rated 5 out of 5 stars

I enjoy the game play the good and the…

I enjoy the game play the good and the bad, you know win or lose. But also, request of customer service, within reason are always met with courtesy and kindness!

June 19, 2024
Unprompted review
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Reply from Sweeptastic

Thanks Larry, we love reading these

Rated 1 out of 5 stars

Sweeptastic won’t payout my redemption

As soon as I tried to redeem my winnings from Sweeptastic they at first said that I chose the wrong payment method. Then I put in the payment method they wanted but when I re-requested my redemption then all of a sudden they disabled my account stating i have a “duplicate” account that is self-exclusion. This separate account was accidentally created by logging in with Google when I logged in with my Apple email but forgotten I had but I immediately closed that account (so I thought) since I didn’t mean to create it. I tried emailing support but they just keep repeating themselves, saying their decision is final. I feel like this was a ploy to not payout what is owed to me. They took my money no problem but don’t want to pay out. Stay away!

Update (reply to sweeptastics response):
If sweeptastic had actually read my review than they would already know that I’ve emailed support many times but my issue was not resolved.
** To Sweeptastic : you have scammed me. Will emailing support, once again, even matter? Are you going to pay out the $397 you owe me?

June 11, 2024
Unprompted review
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Reply from Sweeptastic

We're sorry to read this Kendra - Feel free to contact us at support@sweeptastic.com

Rated 5 out of 5 stars

Sweeptastic is new but good customer service

Sweeptastic is new to me. I have been locked account from some other casino. So iI want to try this new one.
I used my facebook to login but after some days it doesn’t work.
I received email quickly from IT support with give me good support for my account. They are always polite, usually respond quickly.
When I want to give up this account, I receive the email that told me it works.
New user can get 4 free SCs, and from that point on, they always have some sort of discount offer.
I will try some other interesting game on this new fun website

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

You ever read short reviews and most…

You ever read short reviews and most likely it's fake, well this isn't. My experience has been great so far. The one redemption a day thing I don't know much about and I hope that can be restructured. Go to any site and click on a buy ammount that doesn't say deal and see what you get for what you spend. You get that and a Lil chump change. Not here! did a 299 buy and got an additional 70. That stood out as pretty generous. I've yet to cash out, but that was my gambling side getting best of me. I've canceled a lot of sites the last year, and I'm still on this one. So far so good, and great customer support with timely responses.

June 9, 2024
Unprompted review
Rated 3 out of 5 stars

Been playing here since they opened...

Been playing here since they opened... Finally won. Have been verified, submitted my redemption request via bank transfer on 6/7/2024 and they cancelled it and said I had to wait 24 hours to try it again. So on 6/8/2024 I tried it again. Same email we are canceling your redemption, you can try again in 24 hours.
I have asked what the problem is. I'm starting to doubt the validity of this sweeps casino.
This is very disheartening, I hope I can come back and change my opinion here, but so far I am pretty unhappy. So they forced me to jump through a few more hoops and loops but once completed the money was deposited the next day. I am hoping that this was a onetime process that next withdrawal wont be so rough.
Thank you Sweeptastic!

June 5, 2024
Unprompted review

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