Start by not lying to customers. If you promise a physical gift, don't give a voucher to be redeemed on future purchases. When dispute occurs, you beat around the bush for months if not years and yo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The customer support that this company offers is beyond exceptional. Truly professionals at work. I had some problems with the credits and they resolved my issue at the earliest. Sending lots of love... See more
Responsive and able to answer my inquiries. Satisfied with the CS. My concern was fully addressed. Will just wait gor my refund.
The agent that I dealt with was very helpful (Ross) and has confirmed that my membership has been cancelled and I will receive a refund.
4.0
Great
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Much appreciated
Thank you, Elsa and Customer Support for your promptness and for helping me with the issue I encountered with my subscription!
January 24, 2025
Unprompted review
The problem was solved by Sama
The problem was solved by Sama. Thank You
January 22, 2025
Unprompted review
Thank you for your guidance
Thank you for your guidance, "Claire reached out to assist"
January 20, 2025
Unprompted review
Helpful Agen
The agent that I dealt with was very helpful (Ross) and has confirmed that my membership has been cancelled and I will receive a refund.
January 17, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.