Made the order at lunchtime...almost immediately got a phone call and the lady explained that party bags usually require 24hrs in advance so they wouls arrive the next morning which was fine...got hom... See more
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Super easy to order online. Really quick delivery, especially as its overseas. My son absolutely loves these and I've never been able to find them anywhere else. I ordered them for his upcoming 13th b... See more
Been trying to track down a childhood sweet for years, finally found them here. Delivery was a bit pricey but considering it's going from Gibraltar to Scotland I can't complain, plus it was really qui... See more
super quick to respond to my questions and help me along the way. The delivery was also super quick. absolutely so complaints, and would definitely buy from this company again!! would 100% recommend.... See more
Company details
Written by the company
Welcome to Sweets & Candy World. Gibraltar online sweet shop with over twenty five years experience in the sweets and candy market. We offer a large selection of candy from around the world many directly imported form the Europe, USA and Japan to name a few. Our dedicated team are available to assist you with any candy requirements via email, web chat and social media.
Contact info
-, GX11 1AA, Gibraltar, Gibraltar
- 54083002
- support@sweetsandcandy.gi
- sweetsandcandy.gi
4.8
Excellent
275 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing service
Amazing service! They were prompt in replying to my messages and very accommodating with my requests. The kids loved their party bags. I’ll definitely order again x
July 30, 2025
Excellent service and delivery.
July 7, 2025
The service was exceptional
The service was exceptional. Placed order in the evening and had it delivered by 9 am the following day.
July 11, 2025
The customer service is amazing!
The customer service is amazing. If you plan ahead of time, they will do their upmost to source the products. The same day delivery to your door is excellent. By far the best online and shop in Gibraltar.
June 22, 2025
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Sweet As a Nut
Great selection of retro sweets, free delivery, Efficient Service. Would be great if they had a mobile app.
June 7, 2025
Love all their sweets
Love all their sweets, reminds me of my childhood. Definitely doing a great job.
Keep it up guys!
June 6, 2025
Fab sweeties and Fab sellers
Ordering from the UK a fab sweetie gift for my sissy living in Gib. My sister loved the sweets and I have to say what a fantastic smooth and easy transaction it was.
Great sweets, excellent customer service. Would definitely use again and would highly recommend.
Thank you guys x
June 11, 2025
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Excellent products and service
April 15, 2025
Reply from Sweets & Candy World
Thanks for taking the time to review us!
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I ordered on the 21st of February and…
I ordered on the 21st of February and it got shipped 2 days after, nice and speedy, all well up to here. It then took THREE WHOLE WEEKS to appear in my country, I emailed them constantly which in their defence, they did reply within the day. After this it got stuck at customs and I had to pay a third of what the whole ordeal cost me anyways. Will not be buying again.
February 21, 2025
Reply from Sweets & Candy World
Hi Emily
Thanks for confirming it has arrived, as TODAY we have also raised an additional parcel recovery, we had not received anything further from your end confirming arrival.
We do not operate a Duties Paid Postal Paid (DPPP) module as duties very depending on the recipients countries. Your order was sent within the EEA so we are getting reports of additional duties from some customers.
Your parcel was delayed as a postal sack containing multiple packaged sent out on the 21st Feb appears to have been lost by our postal services. We do apologies for this as this is not a normal occurrence.
Enjoy and have a great day
Reply from Sweets & Candy World
Thanks for ordering. Enjoy.
Bespoke Hamper
I was looking for a hamper to match what i had done for businesses in the UK. I found Sweets & Candy World online and explained what i was looking for and they made a bespoke hamper with all the items i asked for and when it arrived in the venue the team were over the moon. Thanks for listening and delivering what was needed.
February 12, 2025
Reply from Sweets & Candy World
Thanks for the kind words, it was a pleasure assisting you with your requirements. Fantastic news it was enjoyed by the team!
Got told it was free delivery and it…
Got told it was free delivery and it wasn’t. £10 delivery. Iv still not received my package
February 21, 2025
Reply from Sweets & Candy World
Hi,
As per the information on our website, shipping policy and at the time of checkout. Free delivery is to our Gibraltar customer (as we are located in Gibraltar) all charges are clearly displayed at the time of checkout.
We offer a web-chat, email and phone service which customers can reach out to discuss any situation prior or after placing your order.
Your order was placed on 18/02/2025. We dispatched the order on 21/02/2025 which is within our normal dispatching period. It is been sent via Air Mail tracked service. An email which contains all your tracking information was sent on the 21/02. For simplicity we have sent that now again.
We will however take the opportunity to provide you our shipping policy
https://sweetsandcandy.gi/pages/shipping-policy
Our customer care team are always available to assist you further.
Kind Regards
Sweets & Candy World
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Easy ordering process and quick delivery
February 11, 2025
Great service!
February 7, 2025
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