Sweettutus Reviews 46

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

My beautiful granddaughter's first birthday party is on 8/3/2024. She's into Bluey. I wanted to get her a customized super girly Bluey tutu ensemble (name included) and searched Sweet Tutu's website.... See more

Rated 1 out of 5 stars

I ordered a cutout at the end of January for a party in early April for my daughter’s birthday. The first one that they allegedly shipped out never left USPS for over a month. When I contacted custome... See more

Rated 1 out of 5 stars

Waited 3 weeks and my fnaf cardboard cutout never came. I came to this website and saw nothing was being sent. I emailed them letting them know if they don’t update my tracking I would be reporting... See more

Rated 1 out of 5 stars

Don’t trust them. They lied continuously. “Customer Service” provided generic info without looking at order info provided. Promised shoes would be delivered by Christmas and were not. Claimed to ha... See more

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1.3

Bad

TrustScore 1.5 out of 5

46 reviews

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Rated 1 out of 5 stars

Make yourself a favor and never buy…

Make yourself a favor and never buy from this website. Yes, they answer your emails and they say they are going to resolve the issue, but you are never going to receive the order or money back!

January 28, 2024
Unprompted review
Rated 1 out of 5 stars

Total Scam

Total Scam! Placed 2 orders over a month ago and they never shipped the cutouts.
Emailed them 2 weeks ago to make sure they will be sent in time for birthday and they assured me they will. 5 weeks have passed and nothing. Emailed them again asking about the status and the response was “oh sorry USPS didn’t deliver we will cancel your order and give your money back in 2 weeks”. Well they didn’t deliver because you never mailed anything
And why is it taking another 2 weeks to refund me? I realized they are never going to give my money back and disputed the charges with my credit card. Such a headache, avoid at any cost.

February 17, 2024
Unprompted review
Rated 1 out of 5 stars

Scam artists

Ordered from them and emailed when I saw a 3-4 week ship time asked to pay for expedited shipping. They said order shipped; usps tracking claims they never got items to ship. They told me it would arrive by today and it’s still not here and tracking shows it’s not enroute. Biggest scam artists out there!?!!

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

I have reported them to the federal…

I have reported them to the federal trade commission. I was given a tracking number through USPS. I never received an item. There were never updates on USPS once they claimed I would get a refund. The USPS tracking number was gone. They are being investigated.

January 22, 2024
Unprompted review
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Rated 1 out of 5 stars

Don’t trust them

Don’t trust them. They lied continuously. “Customer Service” provided generic info without looking at order info provided. Promised shoes would be delivered by Christmas and were not. Claimed to have sent shoes and provided false tracking information. They have a USPS tracking # issued but never turned item into USPS: Promised to issue refund and I had to contact credit card to get refund. They should not be allowed to buy Google Ads for fake business. Their responses are so versed, ready with false excuses, you can tell they do this all the time. Evil.

November 27, 2023
Unprompted review

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