Sweetzy Reviews 

30,275
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers had a great experience with this company. Customers frequently mention the impressive selection of delicious treats available, noting that the products are always fresh and offer wonderful value for money. People also love how quickly orders are dispatched and delivered to their doors, making it a very reliable option for birthdays and family celebrations. Some reviewers were not happy with occasional problems such as damaged packaging, broken boxes, or missing items in their surprise bundles. A few other people also felt that customer support was unhelpful or completely unresponsive when they tried to resolve these delivery and product complaints.

What people talk about most

Product

Consumers find product quality to be highly ambiguous, with deeply polarized experiences across different... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear division in consumer feedback.... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly between customers. Many... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as experiences vary significantly among consumers.... See more

Customer service

People report ambiguous experiences with customer_service. Many reviewers praise the support team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great value for money with a discount code. Over 2kg of sweets for less than £20. Evri delivery was late but Sweetzy customer service were very helpful. Only criticism is with the sweets themselve... See more

Rated 4 out of 5 stars

Great place to order to get a good variety of sweets from in all different pouches and boxes. Been a couple of times where my order has turned up wrong but it quickly got sorted out without hassel. Wi... See more

Rated 5 out of 5 stars

I bought the advent calendar for my Husband last Christmas and he absolutely loved it! Ever since for any occasion he always asks for a bag of his favourite sweets. The huge selection means that he... See more

Rated 5 out of 5 stars

I have been ordering from Sweetzy for a while now, I find the prices are great, the bundle deals, the mystery boxes, easter boxes, spring boxes, summer boxes etc are all great and very good value for... See more


Company details

  1. Candy Store

Information provided by various external sources

The best place to purcahse your pick and mix and sweets online. Subscribe to our monthly boxes and receive lots of benefits. Stocking the best including Haribo.


Contact info

4.1

Great

TrustScore 4 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(30,275)

301 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick delivery on original and issue resolved quickly

Quick delivery on original order, there was an issue with one of the pouches. I emailed to let them know, received a response within an hour (bearing in mind it was in the evening) and a replacement sent and received within 48 hours. Excellent customer service. Thank you!

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

The best sweets around!

The best sweets around!!
Ordered sweets from sweetzy for my husband for valentines! After trying them couldn’t believe how soft and fresh they were. Haven’t ordered from any other company since. Also ordered for friends and family & they say the same!!

February 14, 2026
Unprompted review
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Rated 4 out of 5 stars

I order from Sweetzy on a monthly basis!!…

I ordered from Sweetzy on a monthly basis and have been a customer for 2 1/2 years.
They have some great deals / discounts
Some of our favourite pick n mix sweets are no longer available which is a shame- but plenty still to choose from.
Highly recommend Sweetzy

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Always a quick service

Always a quick service. Lots of lovely sweets to choose from, fantastic value. I am the sweet lady, when ever anyone has a party I do the sweet stand. The girls at work love when I order the large pouches from Sweetzy. Highly recomend 😊

August 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Sweet selection and quality is… Outstanding!!!!

Sweet selection and quality is outstanding, ordered many times now and always 5 stars. Ordered for birthday gifts for my nephew and my son, both loved them!
Ordering is easy, great selection and comes well packaged.
Even pre ordered advent calendar my son will be obsessed on 1st December!!
Thank you Sweetzy!!!!

August 3, 2026
Unprompted review
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Rated 5 out of 5 stars

WOW what can I say

WOW what can I say, I have been ordering from Sweetzy for a couple of years now and they never disappoint.. just had another 10 bags delivered. Myself and my grandchildren absolutely love it when we get the delivery. I have recommended to my work colleagues also.

Thanks for a great and quick service

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Absolutely love Sweetzy! Such a lovely selection of sweets, beautifully packaged and always feels like such a treat when it arrives. Everything is fresh, tasty and there are so many options to choose from. The service is brilliant too, with orders arriving quickly and packaged with care.

I’ll definitely be ordering again highly recommend Sweetzy to anyone with a sweet tooth!

August 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Sensational Sweetzys

I have been using Sweetzys for a few years now and cannot fault their service, quality of sweets, great value for money and speedy delivery.
They always have great offers on and I have now got my friends and buying from Sweetzys too.
I also love that I am supporting a family run business. 10/10 x

August 7, 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY

Honestly this company and its owner/founder William has zero ethics, empathy or consideration for its customers . Wish I had read the reviews here before purchasing as there seems to be a massive trend . I placed my order ,not a huge order£35 worth , order was delivered and contents inside were damaged a box of cherry perry pencils all.splintered and a large bag of sweets that had split pouring contents into the packaging ! I contacted customer services with pictures to prove what I was saying, to be met with a rather unsympathetic reply from chloe and then Wiliiam saying they will give me a 25 percent refund ..........which was less than the damage cost . Or i could return the items for a refund , i simply asked to be refunded for items damaged surely it would not be cost effective to them as company for me return items damaged but they insisted. After 20 plus back and forth emails I just gave in and took the 25 percent as its just not worth the hassle arguing with people who have zero i terst i customer service , also the sweets are below par in quality STAY AWAY FOLKS

July 23, 2026
Unprompted review

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